Rear window shattered?

[justgreat]

by my count, that's eleven sts 's with shattered rear windows...either the owners' posted or someone saw an sts at the dealer with a shattered rear window...what the hell did i get myself into...

jackg
waiting on an 06 stst6

[Cajonkev]

Relax, even if the number is 100x that or more (and we are now going into the third production year of the model) it is still a small percentage of the total build.

The sky isn't falling everywhere...

[justgreat]

well...this is the dilemma of a board like this: is this a representation of the production run and how many more are there out there that don't post...geussing on the production numbers, maybe 60,000 to date?....how many forum members are there on this board and how many of that percentage have shattered windows?...there is definitely cause for concern and some food for thought...especially and out of respect for some posters who recommented starting a file with gm, in order to ensure that the problem is tracked and more importantly, that it comes to the attention of the qc people.

jackg
on order: 06 sts6

[ewill3rd]

I found it odd that in such a short period something so out of the ordinary could happen to so many people.
I think even though it's a small portion of the production run, it's worth bringing special attention to it. If GM gets enough field product reports they might make notice of it and look for commonality. It could be that someone in the plant wasn't installing them right during a certain shift.
It may be nothing but if it was my back window blowing out, I wouldn't want the dealer to pin it on me when I didn't do anything wrong and make me pay for what I am sure is quite an expensive repair.

[Cajonkev]

Originally Posted by ewill3rd

I wouldn't want the dealer to pin it on me when I didn't do anything wrong and make me pay for what I am sure is quite an expensive repair.

That is the benefit of the boards as well. There are several examples of folks that "would" have had to pay if it were not for the info posted here.

Not discounting that there is a definite "issue" nor that folks should let the CSC open a trouble ticket if it should occur. However it is certainly known in the system as to how many windows have had to be replaced. The question then is whether it is in fact limited to a certain number of vehicles; or is it an inherent defect with them all and what if anything would trigger a response.

Regardless, it is still pure speculation (on our part at least) as to how many have really occurred and certainly if they are members of this forum, they would yell...

When I met with my Service Manager, the local GM field rep and a tech who had flown out from Mich. to work on my last car in February I brought this up. They pulled up some parts history's and the rep made a call and at least at that time there was little info to go on. The speculation was that it was more prevalent in cold weather states if it in fact was occurring on a regular basis. My point to them at the time was that for every one person reporting on the board, how many more were out there not being spoken of. The same issue that we will always deal with on any of these items. Just like the CTS guys and their faulty "rear-ends". Certainly one occurrence is one too many but not enough to be overly worried about it happening to everyone.

Of course if mine blows out I might change my mind...