They probably didn't activate the update with the Tech 2.
Your settings all stay the same after the discs are loaded, but they have to use the Tech 2 to activate the software updates after the loading process is complete.
On most radios you just put in the disc and it updates itself, when the disc comes out it is done.
That is not true on STS.
If your presets did not change, then they didn't finish.
Tell them to ask the tech if he performed step 10 of the TSB procedure.
It is as follows:
Quote:
Use the Tech 2® to complete the following steps to initialize the audio and navigation software:
10.1. Select: Diagnostics
10.2. Select: Model year
10.3. Select: Vehicle type
10.4. Select: Product make
10.5. Select: Product line
10.6. Select: Product series
10.7. Select: F7 Body & Accessory
10.8. Select: Entertainment
10.9. Select: F5 Module Set-up
10.10. Select: F2 Navigation Radio
10.11. Select: F0 Audio Update Initialize (takes approximately 30 seconds)
10.12. Select: "Next". Note: A loss of communication will be experienced, power the Tech 2® off and then back on and follow steps 10.1 through 10.9, then proceed to step 10.13 to continue initializing the Navigation system.
10.13. Select: F1 Navigation Update Initialize (takes approximately 30 seconds)
10.14. Select: "On". The "Commanded State" will switch from "none" to "on" and the screen will flash and come up to the radio display.
10.15. Exit back to the "Body/Accessory" screen then select F7: Body/Accessory
10.16. Select: Entertainment
10.17. Select: F4 Module information
10.18. Select: F1 Navigation radio. Verify that the software versions are:
- Navigation system software version = 0FC1
- Audio system software version = 010C
Cycle the ignition to OFF.
Open and close the driver's door and wait for 60 seconds.
|
Bluetooth software update??? Was it done? 
