Turning noise.
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Cadillac SRX Second Generation Forum - 2010+ Discussion, Turning noise. in Cadillac SRX Forums; I've noticed the same grinding/ thumping noise when turning my steel wheel left or right also when backing out of ...
  1. #1
    228aiken is offline Cadillac Owners Member
    Automobile(s): 2010 SRX
    Join Date
    Aug 2014
    Posts
    1

    Turning noise.

    I've noticed the same grinding/ thumping noise when turning my steel wheel left or right also when backing out of parking spot. I took the in the Cadillac dealership and was informed this was a normal wear noise over time. Since that time I have surpassed my 50 warranty; we tried to have everything checked before the warranty ran out. It's sad that I was informed this was normal for a " Cadillac" to make this grinding noise just to turn the steering wheel. It's actually kind of embarrassing.

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  3. #2
    Kmohler is offline Cadillac Owners Member
    Automobile(s): SRX
    Join Date
    Mar 2012
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    67
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    There was a service bulletin for steering noise. I had my 2012 repaired about 18 months ago under warranty. Seems like it had something to do with bushings. Anybody remember that?

    ken

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
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    Re: Turning noise.

    Hi 228aiken,

    I am very sorry to hear that you’re experiencing this noise in your SRX and that the answer given by the dealership was unsatisfactory to you. If you do ever want to head back in, please feel free to PM me and I’d be happy to offer an additional layer of assistance.

    Have a great night,

    Austin J.
    Cadillac Customer Care

  5. #4
    300:29:1 is offline Cadillac Owners Enthusiast
    Automobile(s): 2012 SRX Luxury w/NAV
    Join Date
    Oct 2009
    Location
    Syracuse, N.Y.
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    Quote Originally Posted by Kmohler
    There was a service bulletin for steering noise. I had my 2012 repaired about 18 months ago under warranty. Seems like it had something to do with bushings. Anybody remember that? ken
    As I recall this issue was only in cold weather. While I too experienced it, I was unable to get the dealer to duplicate it. It's unresolved, but hasn't been heard since the PREVIOUS winter.

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