Cadillac SRX Second Generation Forum - 2010+ Discussion, Turning noise. in Cadillac SRX Forums; I've noticed the same grinding/ thumping noise when turning my steel wheel left or right also when backing out of ...
I've noticed the same grinding/ thumping noise when turning my steel wheel left or right also when backing out of parking spot. I took the in the Cadillac dealership and was informed this was a normal wear noise over time. Since that time I have surpassed my 50 warranty; we tried to have everything checked before the warranty ran out. It's sad that I was informed this was normal for a " Cadillac" to make this grinding noise just to turn the steering wheel. It's actually kind of embarrassing.
I am very sorry to hear that you’re experiencing this noise in your SRX and that the answer given by the dealership was unsatisfactory to you. If you do ever want to head back in, please feel free to PM me and I’d be happy to offer an additional layer of assistance.
This steering noise is all over this forum in many posts yet every time someone post about it someone from Cadillac Customer Care replies with a meaningless "I'd be happy to assist in contacting a local dealer" or "I'd be happy to offer an additional layer of assistance". Those are not the replies any of us are looking for - we are looking for an answer to the steering noise made when turning left or right at low speeds in cold temperatures. Can you tell is what the cause is or not?