Rough gear shifting
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Cadillac SRX Second Generation Forum - 2010+ Discussion, Rough gear shifting in Cadillac SRX Forums; I have very new SRX 2014 , 1700mile. Gear shift is not smooth , it is really irritating me, it's ...
  1. #1
    ilafusa is offline Cadillac Owners Member
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    Rough gear shifting

    I have very new SRX 2014 , 1700mile. Gear shift is not smooth , it is really irritating me, it's bumping when shifts from second to third , it's like someone is pushing me from behind. What do you thing The reason ??

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    MI-SRX's Avatar
    MI-SRX is offline Cadillac Owners Fanatic
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    Re: Rough gear shifting

    My almost very new (3500 miles) SRX shifts quite nicely. I've found that if I back off the gas at the same time it's shifting it's a bit more abrupt but nothing like what you describe. If it's consistent then a trip to the dealer may be appropriate.

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    Cadillac Cust Svc's Avatar
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    Re: Rough gear shifting

    Hello ilafusa,

    I am sorry to hear that you are experiencing this rough shifting and I can understand how it would be a concern. I understand that you are looking for some information from the forum, but have you contacted a dealership regarding this issue? If you would like, I’d be happy to reach out to a dealership to express your concerns and schedule an appointment. If you are interested, please PM me your VIN, dealership, mileage, and contact information so I can create a case file.

    Have a great night,

    Austin J.
    Cadillac Customer Care
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  5. #4
    srxycaddy's Avatar
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    Re: Rough gear shifting

    Are you in sport mode when this happens? I noticed similar behavior in my 2012, when in sport mode and NOT driving aggressive the 2nd to 3rd shift feels like you described (especially if you let off the gas as it's shifting as MI-SRX pointed out). If I stay hard on the gas it feels great, firm and quick. For regular driving "normal" mode seems to be much smoother and it doesn't do that harsh 2-3 shift.
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    ilafusa is offline Cadillac Owners Member
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    Re: Rough gear shifting

    what do you mean by Sport mode , do you mean "manual" mode. if that is what you mean the answer is no I m not in Manual mode , if something els please advise me ?

  7. #6
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    Re: Rough gear shifting

    Sort of. If you pull the shifter towards you it engages sport mode. You can then choose to manually shift the gears or let the car do it automatically (you can be in sport mode and not shift your own gears). Sport mode changes several things, suspension (firmer), transmission shift points, etc.

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    ilafusa is offline Cadillac Owners Member
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    Re: Rough gear shifting

    Thanks for your positive response, I really love everything in my SRX except what I describe. I am familiar with many other luxury cars but none of them had this kind of problem.
    Yes I have contacted the dealership ” Basil “ that I got my car from.
    I drove 15 miles to their location then someone took my car for a driving test without joining me and after a couple of minutes he dropped off my car saying that everything is good and the shift is smooth. He did not care how much I m suffering from this problem, he though I have time to waste bringing my car to the dealer.
    This shifting problem appears like 70 % of the time sometimes it is really easy to be recognized. I will send you my VIN to PM to schedule it into another Dealership in the area (Keyser) whom I hope will understand the problem.

    ----------

    Thanks for your positive response, I really love everything in my SRX except what I describe. I am familiar with many other luxury cars but none of them had this kind of problem.
    Yes I have contacted the dealership ” Basil “ that I got my car from.
    I drove 15 miles to their location then someone took my car for a driving test without joining me and after a couple of minutes he dropped off my car saying that everything is good and the shift is smooth. He did not care how much I m suffering from this problem, he though I have time to waste bringing my car to the dealer.
    This shifting problem appears like 70 % of the time sometimes it is really easy to be recognized. I will send you my VIN to PM to schedule it into another Dealership in the area (Keyser) whom I hope will understand the problem.

  9. #8
    carman603 is offline Cadillac Owners Member
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    Re: Rough gear shifting

    I have a 2011 SRX with 33K miles. Several months ago, the dealer performed a computer 'flash' update for this condition. It did improve the 2 to 3 shift bump; but, it still is not as one would expect from a luxury vehicle. During last month's oil change visit, I inquired about this ongoing problem. They said, " No new information from Cadillac - they 'fixed' the problem for 2014". WHAT - they want me to buy a 2014 to solve this problem - I don't think so!!!! I must continue to apologize to my passengers for GM quality!
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  10. #9
    adamjeeps is offline Cadillac Owners Enthusiast
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    Re: Rough gear shifting

    Many more expensive vehicles are leased so dealers and service advisors are trained to try and "sell" a new lease to you.

    Sent from AutoGuide.com Free App
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  11. #10
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    Re: Rough gear shifting

    Quote Originally Posted by srxycaddy View Post
    Sort of. If you pull the shifter towards you it engages sport mode. You can then choose to manually shift the gears or let the car do it automatically (you can be in sport mode and not shift your own gears). Sport mode changes several things, suspension (firmer), transmission shift points, etc.
    I'm pretty sure that the electronically adjustable shocks on the AWD Perf/Prem trims don't change behavior based on transmission shifting "mode". Although I've been wrong on things related to the AWD adjustable dampers before.

    Also, not sure about the '12s, but I've not observed any automatic self-shifting in the "Manual" mode of my '13. Upshifts need to be done manually, otherwise it just hangs in the gear selected even after letting off the throttle (although I've not intentionally banged into the rev-limiter in any attempt to test if it would automatically upshift at redline either). Manual downshifts, IMO, are pretty pathetic. It seems to spend 5 seconds reving the engine attempting to "rev match", then engage the lower gear, before throttle lift-off and deceleration is felt. If I want / need to downshift to use engine braking, waiting 5 seconds for it pretty much defeats the purpose.

  12. #11
    Movinon is offline Cadillac Owners Fanatic
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    Re: Rough gear shifting

    I just came back from a 1,700 mile trip. I have a 2014 Performance, 2 wheel drive, with 5,000 miles on it. I have not experienced any problem with the transmission shifts to date.
    Tom

  13. #12
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    Re: Rough gear shifting

    Quote Originally Posted by JohnnyBzSRX View Post
    I'm pretty sure that the electronically adjustable shocks on the AWD Perf/Prem trims don't change behavior based on transmission shifting "mode". Although I've been wrong on things related to the AWD adjustable dampers before.

    Also, not sure about the '12s, but I've not observed any automatic self-shifting in the "Manual" mode of my '13. Upshifts need to be done manually, otherwise it just hangs in the gear selected even after letting off the throttle (although I've not intentionally banged into the rev-limiter in any attempt to test if it would automatically upshift at redline either). Manual downshifts, IMO, are pretty pathetic. It seems to spend 5 seconds reving the engine attempting to "rev match", then engage the lower gear, before throttle lift-off and deceleration is felt. If I want / need to downshift to use engine braking, waiting 5 seconds for it pretty much defeats the purpose.
    The Performance & Premium Collections (AWD) are the only ones that have the magnarhetological suspension (real time damping) in them, and are the only ones that tighten up in Sport Mode. Also, if you pull the shifter to the side, and not forwards or backwards, you will have the automatic version of sport mode. As soon as you pull or push the shifter forward or backward in sport mode, you engage manual sport mode. (Though the computer will force some shifts or deny them if it would damage the vehicle otherwise)
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  14. #13
    srxycaddy's Avatar
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    Re: Rough gear shifting

    Quote Originally Posted by TheCaptain View Post
    The Performance & Premium Collections (AWD) are the only ones that have the magnarhetological suspension (real time damping) in them, and are the only ones that tighten up in Sport Mode. Also, if you pull the shifter to the side, and not forwards or backwards, you will have the automatic version of sport mode. As soon as you pull or push the shifter forward or backward in sport mode, you engage manual sport mode. (Though the computer will force some shifts or deny them if it would damage the vehicle otherwise)
    Exactly....almost. The shocks aren't magnetorheological (unfortunately), the are electrically adjusted shocks by Sachs.

  15. #14
    JohnnyBzSRX's Avatar
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    Re: Rough gear shifting

    Quote Originally Posted by TheCaptain View Post
    The Performance & Premium Collections (AWD) are the only ones that have the magnarhetological suspension (real time damping) in them, and are the only ones that tighten up in Sport Mode. Also, if you pull the shifter to the side, and not forwards or backwards, you will have the automatic version of sport mode. As soon as you pull or push the shifter forward or backward in sport mode, you engage manual sport mode. (Though the computer will force some shifts or deny them if it would damage the vehicle otherwise)
    So, if I understand correctly, pulling the shifter to the left into the "M" gate causes the trans to enter a "Sport" mode, and as long as you don't touch the shifter after that, it remains an "automatic" transmission, but once you tap the shifter forward or backwards in the "M" gate, it switches to manual shifting mode and no longer automatically changes gear (except to avoid drivetrain damage)? Is this the same regardless of AWD or FWD? Or is it unique to the AWD vehicles?

    So it sounds like our transmissions actually have FOUR operating modes, Normal, ECO, Sport, and (pseudo-)Manual?

    I learn something new (almost) every day.

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    TheCaptain's Avatar
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    Re: Rough gear shifting

    Quote Originally Posted by srxycaddy View Post
    Exactly....almost. The shocks aren't magnetorhetological (unfortunately), the are electrically adjusted shocks by Sachs.
    Right, I think we had this discussion once before. I just like using that word. Magnetorhetological.


    Quote Originally Posted by JohnnyBzSRX View Post
    So, if I understand correctly, pulling the shifter to the left into the "M" gate causes the trans to enter a "Sport" mode, and as long as you don't touch the shifter after that, it remains an "automatic" transmission, but once you tap the shifter forward or backwards in the "M" gate, it switches to manual shifting mode and no longer automatically changes gear (except to avoid drivetrain damage)? Is this the same regardless of AWD or FWD? Or is it unique to the AWD vehicles?

    So it sounds like our transmissions actually have FOUR operating modes, Normal, ECO, Sport, and (pseudo-)Manual?

    I learn something new (almost) every day.
    Now you got it. Sport is the only one that adjusts the suspension settings, ECO and Sport adjust transmission shift points.
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior


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