2010 SRX grinding sound when turning steering wheel (not in cold weather)
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Cadillac SRX Second Generation Forum - 2010+ Discussion, 2010 SRX grinding sound when turning steering wheel (not in cold weather) in Cadillac SRX Forums; I have read a multitude of post with the issue of the grinding sound when turning the wheel or going ...
  1. #1
    cybillaros is offline Cadillac Owners Member
    Automobile(s): 2010 SRX
    Join Date
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    Unhappy 2010 SRX grinding sound when turning steering wheel (not in cold weather)

    I have read a multitude of post with the issue of the grinding sound when turning the wheel or going over bumps and most report it happens when it's cold. I am in California and it is not very cold at all and is happening in 60 to 80 degrees. I just bought a very used (one owner) 2010 SRX with 77K and the first couple of days I didn't hear the grinding so I'm thinking something was done at the dealer (not Cadillac dealer) to hide the grind. I have an appointment on Thursday, 3/6/14 at a Cadillac dealer service center to get it checked out. I'm sure that whatever the issue is it is not still under warranty and since I will be paying out of pocket I don't want to go through the trial and error that all the different people went through with the sway bar bushings, strut mounts, struts, stabilizer bar, etc if someone knows what may be causing the noise. Its really embarrassing to have a luxury vehicle that is performing like an old clunker, especially when people want totake a ride in your sleek vehicle and it's grinding at every turn. HELP!!! Any idea what this is? I've read so many threads (not all) but if someone has an answer please share.

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  3. #2
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
    Automobile(s): 2010 SRX/3.0L Premium/FWD/Platinum Ice/Shale
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    Re: 2010 SRX grinding sound when turning steering wheel (not in cold weather)

    Quote Originally Posted by cybillaros View Post
    I have read a multitude of post with the issue of the grinding sound when turning the wheel or going over bumps and most report it happens when it's cold. I am in California and it is not very cold at all and is happening in 60 to 80 degrees. I just bought a very used (one owner) 2010 SRX with 77K and the first couple of days I didn't hear the grinding so I'm thinking something was done at the dealer (not Cadillac dealer) to hide the grind. I have an appointment on Thursday, 3/6/14 at a Cadillac dealer service center to get it checked out. I'm sure that whatever the issue is it is not still under warranty and since I will be paying out of pocket I don't want to go through the trial and error that all the different people went through with the sway bar bushings, strut mounts, struts, stabilizer bar, etc if someone knows what may be causing the noise. Its really embarrassing to have a luxury vehicle that is performing like an old clunker, especially when people want totake a ride in your sleek vehicle and it's grinding at every turn. HELP!!! Any idea what this is? I've read so many threads (not all) but if someone has an answer please share.
    Sorry for you problem(s). I can only share with you that mine was fixed the first time and hasn't repeated itself. I have a 2010 Premium with around 28K miles on it. Here is precisely what the paperwork said the fix was: Replace Left & Right strut assemblies. This was done at mileage 18,835 on my SRX. Hope this helps.
    cybillaros likes this.

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: 2010 SRX grinding sound when turning steering wheel (not in cold weather)

    Quote Originally Posted by cybillaros View Post
    I have read a multitude of post with the issue of the grinding sound when turning the wheel or going over bumps and most report it happens when it's cold. I am in California and it is not very cold at all and is happening in 60 to 80 degrees. I just bought a very used (one owner) 2010 SRX with 77K and the first couple of days I didn't hear the grinding so I'm thinking something was done at the dealer (not Cadillac dealer) to hide the grind. I have an appointment on Thursday, 3/6/14 at a Cadillac dealer service center to get it checked out. I'm sure that whatever the issue is it is not still under warranty and since I will be paying out of pocket I don't want to go through the trial and error that all the different people went through with the sway bar bushings, strut mounts, struts, stabilizer bar, etc if someone knows what may be causing the noise. Its really embarrassing to have a luxury vehicle that is performing like an old clunker, especially when people want totake a ride in your sleek vehicle and it's grinding at every turn. HELP!!! Any idea what this is? I've read so many threads (not all) but if someone has an answer please share.
    Hello cybillaros,

    I understand your frustration due to your current situation and apologize for any inconvenience this has caused. I see you are scheduled to bring your vehicle into your nearby Cadillac dealer this week. If you would like to further discuss your situation, please feel free to send us a private message that includes your full contact information, VIN and dealership name. We are more than happy to look into this for you and assist you while working with your dealer.

    Sincerely,

    Laura M.
    Cadillac Customer Care
    cybillaros likes this.

  5. #4
    cybillaros is offline Cadillac Owners Member
    Automobile(s): 2010 SRX
    Join Date
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    3

    Re: 2010 SRX grinding sound when turning steering wheel (not in cold weather)

    Thank you!

  6. #5
    cybillaros is offline Cadillac Owners Member
    Automobile(s): 2010 SRX
    Join Date
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    3

    Re: 2010 SRX grinding sound when turning steering wheel (not in cold weather)

    Thanks Steve. This is exactly what they uncovered. Thanks so much, hope it fixes it for good.
    stevec5375 likes this.

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