Cadillac Worst Luxury Car Company According to Consumer Reports!?
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds / (Old System)

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Page 1 of 3 1 2 3 LastLast
Results 1 to 15 of 32
Like Tree6Likes
Cadillac SRX Second Generation Forum - 2010+ Discussion, Cadillac Worst Luxury Car Company According to Consumer Reports!? in Cadillac SRX Forums; I bought my '12 CTS Premium and '13 SRX Premium since Cadillac was near the top of reliability according to ...
  1. #1
    '12CTSman is offline Cadillac Owners Fanatic
    Automobile(s): '13 SRX AWD Premium
    Join Date
    May 2012
    Location
    Indiana
    Posts
    249
    I bought my '12 CTS Premium and '13 SRX Premium since Cadillac was near the top of reliability according to CR a couple years ago; now they are at the bottom both in the luxury car and overall categories? Can CUE really be so bad? Bottom line trade in values will take another big hit. I can hear my salesman friend now who advised against leaving Acura after 6 trouble free vehicles. Looks like I'd better take my losses soon before it gets worse.

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    caddycruiser's Avatar
    caddycruiser is offline Cadillac Owners Connoisseur
    Automobile(s): '93 Fleetwood Brougham...Dad's
    Join Date
    Jul 2003
    Location
    Southern DE
    Age
    28
    Posts
    4,381

    Re: Cadillac Worst Luxury Car Company According to Consumer Reports!?

    Consumer Reports doesn't mean everything...they make interesting points, but that's it.

    Do your cars have issues? If not, keep driving.
    HDI0390 likes this.

  4. #3
    adamjeeps is offline Cadillac Owners Enthusiast
    Automobile(s): 2012 SRX Performance FWD
    Join Date
    Oct 2007
    Posts
    668
    By cutting your losses, do you mean vehicle-wise or cash wise?

    Sent from AutoGuide.com Free App

  5. #4
    '12CTSman is offline Cadillac Owners Fanatic
    Automobile(s): '13 SRX AWD Premium
    Join Date
    May 2012
    Location
    Indiana
    Posts
    249
    Quote Originally Posted by adamjeeps
    By cutting your losses, do you mean vehicle-wise or cash wise? Sent from AutoGuide.com Free App
    I was offered $40K (I paid $54K last May) for my cream puff SRX with 11,500 miles on a $68K '14 CTS Premium AWD. I was expecting $45K. Need I say more?

  6. #5
    adamjeeps is offline Cadillac Owners Enthusiast
    Automobile(s): 2012 SRX Performance FWD
    Join Date
    Oct 2007
    Posts
    668

    Re: Cadillac Worst Luxury Car Company According to Consumer Reports!?

    How did you arrive at $45,000? Just a number you decided on?

  7. #6
    '12CTSman is offline Cadillac Owners Fanatic
    Automobile(s): '13 SRX AWD Premium
    Join Date
    May 2012
    Location
    Indiana
    Posts
    249
    Quote Originally Posted by adamjeeps
    How did you arrive at $45,000? Just a number you decided on?
    MSRP of the CTS minus the published Invoice price from Consumer Reports added to the Private Sale price from Kelly Blue Book equals $45K for my SRX, give or take a few hundred dollars US. Did you think I didn't do my homework? This is not rocket science, it's just good old math. The $40K quote is from a Caddy dealership in FL, who does not stock AWD SRX's and wasn't really interested in mine. I am sure I will get more for the SRX in Indiana if I buy another Caddy, but right now I am leaning toward a '14 Acura MDX Advanced with Entertainment.

  8. #7
    adamjeeps is offline Cadillac Owners Enthusiast
    Automobile(s): 2012 SRX Performance FWD
    Join Date
    Oct 2007
    Posts
    668
    Why not agree on a price for the CTS first, then agree on a trade in value for your SRX separately? Edmund's says your trade in value is right around $39k-$40k.

    Sent from AutoGuide.com Free App

  9. #8
    '12CTSman is offline Cadillac Owners Fanatic
    Automobile(s): '13 SRX AWD Premium
    Join Date
    May 2012
    Location
    Indiana
    Posts
    249
    Quote Originally Posted by adamjeeps
    Why not agree on a price for the CTS first, then agree on a trade in value for your SRX separately? Edmund's says your trade in value is right around $39k-$40k. Sent from AutoGuide.com Free App
    There is no way you can beat a car dealership at their own game. They are going to make at least $2K profit regardless, which I don't begrudge them. The holdback from the car manufacturer is just frosting on the cake for them, plus all the other incentives they get; not to mention the profit they make from financing. When I want a new vehicle I want the process to go as quickly as possible. I've purchased many vehicles in an hour or less. No BS about talking to a manager, or low balling or high balling the vehicles. I'm honest with them and they're going to try to screw me every way possible. I give them the price I'm willing to pay after my research (at least 3 appraisals) and tell them some profit is better than no profit and it works most of the time, unless it's a hot new model like the '14 CTS.

  10. #9
    adamjeeps is offline Cadillac Owners Enthusiast
    Automobile(s): 2012 SRX Performance FWD
    Join Date
    Oct 2007
    Posts
    668

    Re: Cadillac Worst Luxury Car Company According to Consumer Reports!?

    If you want an example of serious depreciation - the Certified Pre-Owned 2013 Lincoln MKT I just bought stickered for $54,615. I bought it for $34,450. So you figure the dealer had around $32,000 in it. So, it could be much worse than you getting an initial offer of $40K!

  11. #10
    Tup
    Tup is offline Cadillac Owners Member
    Automobile(s): 2013 SRX
    Join Date
    Jan 2014
    Age
    47
    Posts
    54

    Re: Cadillac Worst Luxury Car Company According to Consumer Reports!?

    Quote Originally Posted by '12CTSman View Post
    MSRP of the CTS minus the published Invoice price from Consumer Reports added to the Private Sale price from Kelly Blue Book equals $45K for my SRX, give or take a few hundred dollars US. Did you think I didn't do my homework? This is not rocket science, it's just good old math. The $40K quote is from a Caddy dealership in FL, who does not stock AWD SRX's and wasn't really interested in mine. I am sure I will get more for the SRX in Indiana if I buy another Caddy, but right now I am leaning toward a '14 Acura MDX Advanced with Entertainment.
    Before you jump on a MDX... better read the MDX forums

    http://www.mdxers.org/forums/94-new-2014-acura-mdx/

    Some very unhappy owners. Several reports of engine noise, rattles, infotainment system issues, even rust! yes rust under a rear door handle reported by several owners.

    One buyer returned his to the dealership after 6 months and bought back his original trade vehicle which they still had.
    algiorda, allgm and Marc NY like this.

  12. #11
    '12CTSman is offline Cadillac Owners Fanatic
    Automobile(s): '13 SRX AWD Premium
    Join Date
    May 2012
    Location
    Indiana
    Posts
    249
    Quote Originally Posted by Tup
    Quote Originally Posted by '12CTSman View Post
    MSRP of the CTS minus the published Invoice price from Consumer Reports added to the Private Sale price from Kelly Blue Book equals $45K for my SRX, give or take a few hundred dollars US. Did you think I didn't do my homework? This is not rocket science, it's just good old math. The $40K quote is from a Caddy dealership in FL, who does not stock AWD SRX's and wasn't really interested in mine. I am sure I will get more for the SRX in Indiana if I buy another Caddy, but right now I am leaning toward a '14 Acura MDX Advanced with Entertainment.
    Before you jump on a MDX... better read the MDX forums http://www.mdxers.org/forums/94-new-2014-acura-mdx/ Some very unhappy owners. Several reports of engine noise, rattles, infotainment system issues, even rust! yes rust under a rear door handle reported by several owners. One buyer returned his to the dealership after 6 months and bought back his original trade vehicle which they still had.
    I had a '10 MDX; one of the best vehicles I've ever owned. I am quite familiar with the MDX forums and the jokers there. There is always going to be a few who piss and moan about everything. I've read the comments about the 3rd Gen MDX, and sure enough the jokers are still there, so I take their comments with a grain of salt. I've also owned a '04 TL, a '06 RL, '08 RDX, '10 RDX, and an '11 ZDX; all bulletproof and as reliable as they come. I have no trepidation of buying another Acura, but thanks for the heads up.

  13. #12
    algiorda's Avatar
    algiorda is offline Cadillac Owners Enthusiast
    Automobile(s): 2004 , 2010, 2014 Luxury Raven Blk w/Ebony
    Join Date
    May 2008
    Location
    Tampa, FL
    Posts
    506

    Re: Cadillac Worst Luxury Car Company According to Consumer Reports!?

    So let me get this straight....You want to trade in your SRX because you like it, but Consumers Reports gave it a bad rating and thus you don't want to lose money whenever you trade it in? Do I have that correct? Or don't you like the SRX? Are you having reliability issues with it? I'm really confused by your post and strategy? Your letting a consumer magazine dictate your financial and consumer choices????

  14. #13
    Tup
    Tup is offline Cadillac Owners Member
    Automobile(s): 2013 SRX
    Join Date
    Jan 2014
    Age
    47
    Posts
    54

    Re: Cadillac Worst Luxury Car Company According to Consumer Reports!?

    Quote Originally Posted by '12CTSman View Post
    I had a '10 MDX; one of the best vehicles I've ever owned. I am quite familiar with the MDX forums and the jokers there. There is always going to be a few who piss and moan about everything. I've read the comments about the 3rd Gen MDX, and sure enough the jokers are still there, so I take their comments with a grain of salt. I've also owned a '04 TL, a '06 RL, '08 RDX, '10 RDX, and an '11 ZDX; all bulletproof and as reliable as they come. I have no trepidation of buying another Acura, but thanks for the heads up.
    We considered the MDX and took one on a test drive. It seemed nice but research caused me some concern. From what I have read, the production of the MDX has moved to a different factory and the quality control has been lacking in some cases. There are Some posters who are past MDX owners who regret trading since their new vehicle has more annoyances... rubber trim needing replacing, very poor heater performance etc. I know there was a recall over loose or missing bolts on the engine fan vehicles produced during a certain period. I think newer units may have improved things and I know people complaining are not the majority but it seems to be more problem prone than previous generations. The rust so soon is cause for concern.
    http://www.mdxers.org/forums/94-new-...or-handle.html

  15. #14
    '12CTSman is offline Cadillac Owners Fanatic
    Automobile(s): '13 SRX AWD Premium
    Join Date
    May 2012
    Location
    Indiana
    Posts
    249
    Quote Originally Posted by algiorda
    So let me get this straight....You want to trade in your SRX because you like it, but Consumers Reports gave it a bad rating and thus you don't want to lose money whenever you trade it in? Do I have that correct? Or don't you like the SRX? Are you having reliability issues with it? I'm really confused by your post and strategy? Your letting a consumer magazine dictate your financial and consumer choices????
    I am going to trade the SRX because I can. It has nothing to do whether I like it or not, which I do. I was going to buy a '15 SRX if it was going to be the 3rd Gen; since it's not by all reporting I am moving on. The longest I've owned a vehicle has been 4 years and that was a '70 Mustang Fastback. I trade now whenever I feel like it. Yes, I take the big hit on depreciation when I buy new, but I have also owned a number of used cars the past 45 years. If money were no object I would buy a Tesla S, but that's not practical for me now. CR is spot on their evaluations as I've found out over the years to my detriment at times.

  16. #15
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
    Automobile(s): 2010 SRX/3.0L Premium/FWD/Platinum Ice/Shale
    Join Date
    Jan 2010
    Location
    Austin, TX, USA
    Posts
    1,600

    Re: Cadillac Worst Luxury Car Company According to Consumer Reports!?

    Quote Originally Posted by '12CTSman View Post
    I bought my '12 CTS Premium and '13 SRX Premium since Cadillac was near the top of reliability according to CR a couple years ago; now they are at the bottom both in the luxury car and overall categories? Can CUE really be so bad? Bottom line trade in values will take another big hit. I can hear my salesman friend now who advised against leaving Acura after 6 trouble free vehicles. Looks like I'd better take my losses soon before it gets worse.
    I got my Consumer Reports recently and it had the car ratings in it. The SRX "Predicted Reliability" was average or right in the middle of the scale for the "Compact Luxury" category. It's overall road test score was 62 while the BMW X3 was the highest at 80. Only the Land Rover Range Rover Evoque Pure did worse at 58. Owner satisfaction of the SRX was average. Based on my personal experience with the 2010 SRX Premium FWD, it won't be a vehicle that I keep for an extended period of time. Fortunately most of the problems I had were fixed under warranty. The most expensive fix was having to replace both front headlight assemblies. I'm thankful it was a warranty repair or I would have been out $4K. OUCH!

    I don't base my sole decision on whether or not to buy a vehicle on a consumer magazine but it is a great place to start. The reliability numbers weren't available on the SRX when the 2010 model redesign was introduced. But now that we have 4 years of numbers the SRX is not placing as high as it should for the cost of the product. I'll be buying something else next time.

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting