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  • 1 Post By stevec5375
  • 3 Post By retcad
  • 3 Post By algiorda
Cadillac SRX Second Generation Forum - 2010+ Discussion, 2013 Luxury is in Cadillac SRX Forums; making a whining sound. sounds like a low spitch whining sound when engine is on? Anyone else getting strange noises? ...
  1. #1
    Merseyman is offline Cadillac Owners Member
    Automobile(s): 2013 Cadillac SRX Luxury addition
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    2013 Luxury is

    making a whining sound. sounds like a low spitch whining sound when engine is on? Anyone else getting strange noises? TIA

    M

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  3. #2
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: 2013 Luxury is

    I would like to request that you use a subject line that states something meaningful. I tend to ignore subject lines such as yours because I have no idea what the content is possibly about. Thank you.
    allgm likes this.

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: 2013 Luxury is

    Quote Originally Posted by Merseyman View Post
    making a whining sound. sounds like a low spitch whining sound when engine is on? Anyone else getting strange noises? TIA

    M
    Hello Merseyman,

    I apologize that you are experiencing this noise when your engine is on in your SRX. Have you brought this concern to your dealership’s attention yet? I would suggest reaching out to them in regard to this noise. If you would like any assistance setting up an appointment or working with the dealership, I would be more than happy to assist you. Please feel free to private message me if you would like to further discuss this concern.

    Gregory W.
    Cadillac Customer Care

  5. #4
    Merseyman is offline Cadillac Owners Member
    Automobile(s): 2013 Cadillac SRX Luxury addition
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    Re: 2013 Luxury is

    Quote Originally Posted by Cadillac Cust Svc View Post
    Hello Merseyman,

    I apologize that you are experiencing this noise when your engine is on in your SRX. Have you brought this concern to your dealership’s attention yet? I would suggest reaching out to them in regard to this noise. If you would like any assistance setting up an appointment or working with the dealership, I would be more than happy to assist you. Please feel free to private message me if you would like to further discuss this concern.

    Gregory W.
    Cadillac Customer Care
    It was a faulty alternator.[COLOR="Silver"]

    ----------
    Content Removed. No swearing at other members on this forum.

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: 2013 Luxury is

    Quote Originally Posted by Merseyman View Post
    It was a faulty alternator.
    Hello Merseyman,

    Thanks for keeping me updated! Did your Cadillac dealership address the concern for you? Are you still experiencing the noise from you engine?

    Gregory W.
    Cadillac Customer Care

  7. #6
    retcad is offline Cadillac Owners Member
    Automobile(s): 2010 SRX
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    Re: 2013 Luxury is

    M,

    The suggestion you responded to from steve was meant to be helpful.

    Civility and helpfulness is what makes this a great forum.

    Sometimes responses can be perceived as sarcastic. I've sent a few.

    But let's keep the forum civil and respectful. Thanks.
    TheCaptain, Maximumkk and crump13 like this.

  8. #7
    algiorda's Avatar
    algiorda is offline Cadillac Owners Fanatic
    Automobile(s): 2004 SRX, '10 SRX Luxury Radiant Silver / Titanium w/Ebony
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    Re: 2013 Luxury is

    Quote Originally Posted by Merseyman View Post
    It was a faulty alternator.

    ----------

    MODERATED

    M
    WOW ...with a reply like that, see what kind of help you get in the future on this board.
    allgm, Maximumkk and crump13 like this.

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