Navigation address book and clock resets
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Cadillac SRX Second Generation Forum - 2010+ Discussion, Navigation address book and clock resets in Cadillac SRX Forums; Just got a 2011 SRX and it's great. But on our first road trip we discovered stored address book (waypoints) ...
  1. #1
    hs0660 is offline Cadillac Owners Member
    Automobile(s): 2011 SRX4
    Join Date
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    Navigation address book and clock resets

    Just got a 2011 SRX and it's great. But on our first road trip we discovered stored address book (waypoints) do not stay stored when the key is turned off for a while. Also, noticed the Nav Sys clock looses the correct time, appearing to go back several hours. Have an appointment with the dealer next week but wondered if I'm doing something wrong. I'm very familiar with GPS, being a long time Garmin user, but this system is not very user friendly.

    Anyone know:
    1) how many entries (waypoints) can be in the Nav address book?
    2) how to add a waypoint to a route; need to take specific hwy, etc.

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  3. #2
    TheCaptain's Avatar
    TheCaptain is online now Canadian SRX Mod
    Automobile(s): 14 ATS AWD 3.6L Performance - Phantom Grey Metallic
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    Re: Navigation address book and clock resets

    Your first issue described is the dreaded Nav/Radio failure issue common to most 10-11 SRX's. It needs to be replaced by the dealer. You can easily find multiple threads around here with more in depth info.
    As for your actual first question and second question, aside from driving to that road specifically and forcing the nav to reroute, or setting it as a destination... I don't know what else one can do with the 10-12 Nav system, way-point wise.
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior


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  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: Navigation address book and clock resets

    Quote Originally Posted by hs0660 View Post
    Just got a 2011 SRX and it's great. But on our first road trip we discovered stored address book (waypoints) do not stay stored when the key is turned off for a while. Also, noticed the Nav Sys clock looses the correct time, appearing to go back several hours. Have an appointment with the dealer next week but wondered if I'm doing something wrong. I'm very familiar with GPS, being a long time Garmin user, but this system is not very user friendly.

    Anyone know:
    1) how many entries (waypoints) can be in the Nav address book?
    2) how to add a waypoint to a route; need to take specific hwy, etc.
    Hello hs0660,

    Welcome to the forum. We are glad to have you as part of the Cadillac community on here. Congrats on your recent purchase of a 2011 SRX! I am sorry you are experiencing a nav unit malfunction. I see you have an appointment with the dealer this week. Please let us know how your dealer visit goes. We are here to assist with concerns and questions and would like to stay involved throughout this process. We can be reached via private message and are more than happy to further discuss your situation with you.

    Sincerely,

    Laura M.
    Cadillac Customer Care

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