Foul smell in my 2010 SRX when ac is running.
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  • 1 Post By jayoldschool
Cadillac SRX Second Generation Forum - 2010+ Discussion, Foul smell in my 2010 SRX when ac is running. in Cadillac SRX Forums; Anyone else have this issue?...
  1. #1
    stanngg is offline Cadillac Owners Member
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    Foul smell in my 2010 SRX when ac is running.

    Anyone else have this issue?

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  3. #2
    Faith76's Avatar
    Faith76 is offline Cadillac Owners Enthusiast
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    Re: Foul smell in my 2010 SRX when ac is running.

    Did something crawl up in there and die maybe?

  4. #3
    jayoldschool's Avatar
    jayoldschool is online now GM RWD V8 addict
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    Re: Foul smell in my 2010 SRX when ac is running.

    First time we've had an SRX post in the RWD section. An exciting day!
    TheCaptain likes this.

  5. #4
    JohnnyBzSRX's Avatar
    JohnnyBzSRX is offline Cadillac Owners Fanatic
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    Re: Foul smell in my 2010 SRX when ac is running.

    If the condensation drain for the A/C is plugged, it could result in mildew buildup and a musty smell. Not sure where the drain is located (usually under the firewall area on the passenger side), but if the car isn't dripping (clear) water on a hot humid day w/ the A/C running, the drain is probably plugged.

  6. #5
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    algiorda is offline Cadillac Owners Enthusiast
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    Re: Foul smell in my 2010 SRX when ac is running.

    This is a regular preventative service item at my dealership when I bring my car in for routine oil change/service. Here in FLA, we run our A/C for 8 months so I haven't needed the service as yet.

  7. #6
    davedogcaddy's Avatar
    davedogcaddy is offline Cadillac Owners Fanatic
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    Re: Foul smell in my 2010 SRX when ac is running.

    had this issue in my SRX when I first purchased it earlier this year, it only seemed to happen when it was raining or had recently rained. Changing the cabin filter solved the issue for me.

  8. #7
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Foul smell in my 2010 SRX when ac is running.

    Quote Originally Posted by davedogcaddy View Post
    had this issue in my SRX when I first purchased it earlier this year, it only seemed to happen when it was raining or had recently rained. Changing the cabin filter solved the issue for me.
    Hello davedogcaddy,

    I am sorry you had to deal with this concern earlier this year. I see you were able to resolve this issue by changing the cabin filter. Thanks for sharing this information. If additional concerns or questions arise, don't hesitate to contact us.

    Sincerely,

    Laura M.
    Cadillac Customer Care

  9. #8
    Cadillac Cust Svc's Avatar
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    Re: Foul smell in my 2010 SRX when ac is running.

    Quote Originally Posted by stanngg View Post
    Anyone else have this issue?
    Hello stanngg,

    Have you brought your vehicle into your dealership’s service department to see if they would be able to address the issue? I do see that you got some good feedback from the community. If you would like any assistance in working with a dealership to address this concern, please feel free to reach out to me via private message or at socialmedia@gm.com. Thank you very much for your time.

    Gregory W.
    Cadillac Customer Care

  10. #9
    cts 2007 is offline Awaiting Email Confirmation
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    Re: Foul smell in my 2010 SRX when ac is running.

    I have a 2007 Cadillac CTS under 50,000 and i have the same issue. The smell is unbearable. It only seemed to happen when it was raining or had recently rained. I'm carrying it to the dealer and I will mention the fact about the cabin filter. Thanks

  11. #10
    Likely is offline Cadillac Owners Fanatic
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    Re: Foul smell in my 2010 SRX when ac is running.

    Need to replace cabin air filter..Need to spray ac/duct cleaner into air intake under the hood by the wipers, and let the engine run 10-15 minutes with ac on high speed fan. After that spray cleaner into ducts from the inside. Leave windows down for awhile. If the smell is really bad, do the procedure again..I just did my 2013 Premium this week. Amazing what a difference it made in the freshness of the air coming out of the vents...Besure the cabin air filter has charcoal in it...You can buy from amazon for $22.00 and free shipping. Easy to change out. 4 screws in glove box, and you get right to the filter. 3 tabs opens the filter carrier. Besure to install with arrow pointing down....

  12. #11
    adamjeeps is offline Cadillac Owners Enthusiast
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    Re: Foul smell in my 2010 SRX when ac is running.

    FYI Anyone who has the premium maintenance plan, cabin air filters are included with oil changes.

    Sent from AutoGuide.com Free App

  13. #12
    Cadillac Cust Svc's Avatar
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    Re: Foul smell in my 2010 SRX when ac is running.

    Quote Originally Posted by cts 2007 View Post
    I have a 2007 Cadillac CTS under 50,000 and i have the same issue. The smell is unbearable. It only seemed to happen when it was raining or had recently rained. I'm carrying it to the dealer and I will mention the fact about the cabin filter. Thanks
    Hi cts 2007,

    I am sorry to hear that you are experiencing this odor in your CTS and I understand how unpleasant it can be. I see you are heading into the dealership to have this concern addressed. If you would like an additional layer of assistance while working with the dealership, please feel free to PM me with your VIN, mileage, dealership name, and contact information.

    Have a great night,

    Austin J.
    Cadillac Customer Care

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