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  • 2 Post By algiorda
  • 2 Post By TheCaptain
Cadillac SRX Second Generation Forum - 2010+ Discussion, Cadillac Customer Support Personnel in Cadillac SRX Forums; To the Cadillac Customer Support Personnel: I think your postings of "I'm sorry...", etc. are all very well intensioned but ...
  1. #1
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Cadillac Customer Support Personnel

    To the Cadillac Customer Support Personnel:

    I think your postings of "I'm sorry...", etc. are all very well intensioned but they are cluttering up the threads of this forum. It's getting to the point where you can't read a thread without almost every other post being an "I'm sorry" or "Congratulations". These types of posts may give some people "warm fuzzies" but they serve no useful purpose for getting problems solved. Nothing personal.
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  3. #2
    algiorda's Avatar
    algiorda is offline Cadillac Owners Enthusiast
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    Re: Cadillac Customer Support Personnel

    Steve, sorry about all the problems you've had with your SRX, but your really starting to sound bitter. Are you going to go kick some puppies and drown some ducklings now?

    There's lot's of assistance going on behind the scenes by the helpful GM staff after the VIN number is pulled; privately. Just get rid of your SRX and be done with it. Many of us here are very happy and grateful with the job the GM customer service staff are doing.
    Ponyman and Marc NY like this.
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  4. #3
    paid4c4's Avatar
    paid4c4 is offline Cadillac Owners Fanatic
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    Re: Cadillac Customer Support Personnel

    I appreciate the fact GM has people watching the forum and our comments and offering to provide assistance as needed. I for one hope they keep up the good work. As for clutter try deleting this tread.
    Bill
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  5. #4
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: Cadillac Customer Support Personnel

    My post was not meant to be offensive. It is my opinion. So can we please avoid a finger pointing contest? I am not bitter but I have learned a big lesson trying to help the economy by purchasing GM.
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  6. #5
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
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    Re: Cadillac Customer Support Personnel

    Everybody is entitled to their opinion.

    The only issue is, they are trying to assist in a solution/ customer feedback.

    This thread is accomplishing nothing aside from your feelings on the assistance. (pot, kettle, black?)
    Ponyman and Marc NY like this.
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior -ARRIVED!!


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