Cadillac SRX Second Generation Forum (2010-2016) Discussion, AC question in Cadillac SRX / XT5 Forums; I have a 2011 SRX AWD Luxury model that was purchased new in November 2010 and now has 26k miles. ...
- 09-05-13 09:02 AM #1Cadillac Owners Member
- Automobile(s): 11 SRX AWD Luxury
- Join Date
- Feb 2012
- Syracuse NY
I have a 2011 SRX AWD Luxury model that was purchased new in November 2010 and now has 26k miles.
My wife & I love the SRX, though keeping black clean is driving me crazy.
We had a strange problem about 3 times in the last month. We had problems with the AC not running cold enough for hours, but then it would all of a sudden be right back to normal?
It is then good with no problems for days.
Even when the AC wasn't cold enough, I could see the drain water under the vehicle, so it seems that it must have been running?
Anyone have this problem?
I wondered if it is a glitch in the controls?
I will be calling to bring it in to the dealer, but want to know if this is common.
- 09-05-13 09:53 AM #2
Re: AC question
I am sorry you are experiencing issues with your air conditioning unit in your SRX. I see you are contacting the dealer about this issue. If you would like to discuss this concern with us, or keep us updated throughout the process, please reach out via private message. We are happy to help!
Cadillac Customer Care
- 09-05-13 08:43 PM #3
Re: AC question
There was a TSB on this issue, I know the 2010's were affected, but yours sounds just the same. A search of the forum could turn it up again...
Edit: Got it:
Air con service bulletin