TOUCH UP PAINT - Gray Flannel vs Cyber Gray
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  • 1 Post By caitlex
Cadillac SRX Second Generation Forum - 2010+ Discussion, TOUCH UP PAINT - Gray Flannel vs Cyber Gray in Cadillac SRX Forums; I own the 2013 SRX Performance and had a few scratches (three main ones from my garage door closing while ...
  1. #1
    caitlex is offline Cadillac Owners Member
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    TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    I own the 2013 SRX Performance and had a few scratches (three main ones from my garage door closing while my hatch was opened). I went to my dealer's parts department and purchased touch up paint. I had asked for 'Gray Flannel' since that is my color and they said they need to pull it from the VIN # which they did. Went home and trouched up the area AND it doesn't really match. Looking at the bottle it reads CYBER GRAY MET. Code 57U WA 637R Now wondering if it just patched it up wrong or if they sold me the wrong color? Thought I would check with you all before I make a fool of myself complaining. :-)

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    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    Quote Originally Posted by caitlex View Post
    I own the 2013 SRX Performance and had a few scratches (three main ones from my garage door closing while my hatch was opened). I went to my dealer's parts department and purchased touch up paint. I had asked for 'Gray Flannel' since that is my color and they said they need to pull it from the VIN # which they did. Went home and trouched up the area AND it doesn't really match. Looking at the bottle it reads CYBER GRAY MET. Code 57U WA 637R Now wondering if it just patched it up wrong or if they sold me the wrong color? Thought I would check with you all before I make a fool of myself complaining. :-)
    Hello caitlex,

    I am sorry the paint you purchased from the dealer does not match your vehicle. If you provide me with your VIN, I can verify the paint code needed.

    Sincerely,

    Laura M.
    Cadillac Customer Care

  4. #3
    adamjeeps is offline Cadillac Owners Enthusiast
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    Might be dumb question but did you shake it up well before applying?

  5. #4
    caitlex is offline Cadillac Owners Member
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    Re: TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    LOL - Yes, I did shake it up. However, I am not the best painter. :-)

    ----------

    Thanks Laura - I will send it your way.

  6. #5
    ladypro is offline Cadillac Owners Fanatic
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    Re: TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    I was warned about the hatch from the get go -solution -I programmed my hatch to open 3/4

  7. #6
    caitlex is offline Cadillac Owners Member
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    Re: TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    Because I am so tall it is a pain with it 3/4 so..... my teen son took a bunch of socks and wrapped them around the garage bar part that hits the car. LOL
    ladypro likes this.

  8. #7
    westham is offline Cadillac Owners Fanatic
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    Re: TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    Hi,
    I just purchased some gray Flannel touch up paint and the match was good, perhaps they typed in the vin # incorrectly?

  9. #8
    beachcad is offline Cadillac Owners Fanatic
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    Re: TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    I purchased some touch up paint for my wife's mocha steel metallic SRX. I had to get it from a Chevrolet dealer and it was labeled Magna Steel Metallic. They used the VIN to match the color, and although it had a different name for the color, it was the same. I would bet the Gray Flannel and Cyber Gray are the same also.

  10. #9
    toggan is offline Cadillac Owners Member
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    I have a 2011 SRX Gray Flannel and I have used Cyber Gray with perfect result. When I bought the paint I asked the dealer if this was right. They told me that different GM brands has different names for the colours.
    So same same but different name.

  11. #10
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
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    Re: TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    Cyber Grey and Flannel Grey are the same, Caribbean Blue and Aqua Blue are the same (2010) as well. Cadillac uses different names for the same colours on a few colours.
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior -ARRIVED!!


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  12. #11
    Marc NY's Avatar
    Marc NY is offline Cadillac Owners Connoisseur
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    Re: TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    Yes that is correct! My wife has a Cyber Grey Terrain and I used her touchup paint on my Flannel Grey SRX and it matched perfectly.

  13. #12
    Maximumkk is offline Cadillac Owners Fanatic
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    Re: TOUCH UP PAINT - Gray Flannel vs Cyber Gray

    For reference, here are the colour codes & touch up numbers.

    Max
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