2013 srx air noise from back door
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Cadillac SRX Second Generation Forum - 2010+ Discussion, 2013 srx air noise from back door in Cadillac SRX Forums; While driving in highway you hear air sound is high from back side, like an air is not sealed well....
  1. #1
    seeniim is offline Cadillac Owners Member
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    2013 srx air noise from back door

    While driving in highway you hear air sound is high from back side, like an air is not sealed well.

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  3. #2
    adamjeeps is online now Cadillac Owners Enthusiast
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    http://www.revbase.com/BBBMOTOR/Tsb/...7&AbSystem=a89

    Lift gate upper sealing strip noise.

  4. #3
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
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    Re: 2013 srx air noise from back door

    Not to mention the doors are triple sealed, and the liftgate is only single sealed.
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior -ARRIVED!!


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  5. #4
    ginjack is offline Cadillac Owners Member
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    Re: 2013 srx air noise from back door

    Quote Originally Posted by seeniim View Post
    While driving in highway you hear air sound is high from back side, like an air is not sealed well.
    Have same problem with my 2012, especially on windy days. Eliminated noise with strip of painters tape on liftgate top gap. With this info dealer still could not fix.

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is online now Cadillac Customer Service
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    Re: 2013 srx air noise from back door

    Quote Originally Posted by ginjack View Post
    Have same problem with my 2012, especially on windy days. Eliminated noise with strip of painters tape on liftgate top gap. With this info dealer still could not fix.
    Hi ginjack,

    I apologize for any trouble you went through with fixing your vehicle noise from the wind. I see you were able to eliminate your noise with a strip of painters tape. I understand your annoyance of the dealership not being able to fix this concern. Please reach out to me via private message if you would like to discuss additional concerns or have any questions.

    Regards,

    Laura M.
    Cadillac Customer Care

  7. #6
    ginjack is offline Cadillac Owners Member
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    Re: 2013 srx air noise from back door

    I contacted my dealer today,Riley Cadillac Jefferson City, Mo, and gave them info on the liftgate seal repair bulletin. Lance in the body shop is going to look for the bulletin and call back. Thanks, John Wheelock

  8. #7
    Cadillac Cust Svc's Avatar
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    Re: 2013 srx air noise from back door

    Quote Originally Posted by ginjack View Post
    I contacted my dealer today,Riley Cadillac Jefferson City, Mo, and gave them info on the liftgate seal repair bulletin. Lance in the body shop is going to look for the bulletin and call back. Thanks, John Wheelock
    Hello John,

    Thank you for getting back with me. I want to stay involved throughout this process and make sure your issue is being taken care of. Please private message me so we can continue to interact.

    Sincerely,

    Laura M.
    Cadillac Customer Care

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