2010 SRX Navigation Update
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  • 1 Post By dcc8203
Cadillac SRX Second Generation Forum - 2010+ Discussion, 2010 SRX Navigation Update in Cadillac SRX Forums; I just bought a 2010 SRX w/ Nav and I was sorely disappointed when I was informed that I had ...
  1. #1
    christopher7 is offline Cadillac Owners Member
    Automobile(s): 2010 Cadillac SRX
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    2010 SRX Navigation Update

    I just bought a 2010 SRX w/ Nav and I was sorely disappointed when I was informed that I had to buy a DVD to update the system. I was even more upset when I found out that it would be $200 to buy the 2013 update! Is there any way around this? Can I somehow reboot the system as is and use the current update that is on the HDD now without a DVD? It is stuck on the same screen as of right now.

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: 2010 SRX Navigation Update

    Quote Originally Posted by christopher7 View Post
    I just bought a 2010 SRX w/ Nav and I was sorely disappointed when I was informed that I had to buy a DVD to update the system. I was even more upset when I found out that it would be $200 to buy the 2013 update! Is there any way around this? Can I somehow reboot the system as is and use the current update that is on the HDD now without a DVD? It is stuck on the same screen as of right now.
    Hello christopher7,

    Congratulations on your new vehicle! I apologize that you are not happy with the Nav system in your SRX. From what I am seeing in the navigation manual for your vehicle, that is the only way to update the navigation system. If you would like, I could contact the dealership on your behalf and inquire to them if there is any other alternative way. Please email me your name, contact info, VIN, mileage, dealership you would like me to contact, and a brief description of your concern again so I can tie it back to this post. You can send your email to socialmedia@gm.com. When you send your email, please include “ATTN GREG” in the subject line so that it gets delivered straight to me. Thank you very much for your time and I hope you are enjoying your new vehicle!

    Gregory W.
    Cadillac Customer Care

  4. #3
    Ufgators is offline Cadillac Owners Member
    Automobile(s): 2010 Srx
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    Re: 2010 SRX Navigation Update

    How can we load another image on the welcome screen instead of the cadi logo?

  5. #4
    GEORGEC is offline Cadillac Owners Fanatic
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    Re: 2010 SRX Navigation Update

    Is your problem that you want an update, or is it also that the unit is not working? Your post reads like the unit is ;not working. It should not need an update to word.

  6. #5
    Ballard is offline Cadillac Owners Member
    Automobile(s): 2010 SRX performance Black/20's chrome
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    Re: 2010 SRX Navigation Update

    I received an offer from Cadillac for $159.00 for the Navigation update . I guess that 159.00 for an update isn't too expensive....since I have had this vehicle since June 2010 . Ballard

  7. #6
    300:29:1 is offline Cadillac Owners Enthusiast
    Automobile(s): 2012 SRX Luxury w/NAV
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    Re: 2010 SRX Navigation Update

    Quote Originally Posted by Ballard View Post
    I received an offer from Cadillac for $159.00 for the Navigation update . I guess that 159.00 for an update isn't too expensive....since I have had this vehicle since June 2010 . Ballard
    We've been discussing that update in another thread. For someone with a 2010 map, it makes good sense to me. For my 2012 it's a bit of a hard justification. I would say you should get the map update. If you do, please let us know how you like it.

  8. #7
    zinner's Avatar
    zinner is offline Cadillac Owners Fanatic
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    Re: 2010 SRX Navigation Update

    Yes it's a rip but you have no choice and GM knows it.

  9. #8
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
    Automobile(s): 2010 SRX/3.0L Premium/FWD/Platinum Ice/Shale
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    Re: 2010 SRX Navigation Update

    Quote Originally Posted by zinner View Post
    Yes it's a rip but you have no choice and GM knows it.
    GM knows it and I know it. Which is precisely why this is my last Caddy. I have little occasion to use my Nav and can't justify paying for an update when I can just use my Samsung Galaxy Note II and Google Maps FOR FREE. Plus, the map is always up to date. I'm glad I don't have to rely on an in-car Nav for work.

  10. #9
    dcc8203 is offline Cadillac Owners Fanatic
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    Re: 2010 SRX Navigation Update

    Quote Originally Posted by stevec5375 View Post
    GM knows it and I know it. Which is precisely why this is my last Caddy. I have little occasion to use my Nav and can't justify paying for an update when I can just use my Samsung Galaxy Note II and Google Maps FOR FREE. Plus, the map is always up to date. I'm glad I don't have to rely on an in-car Nav for work.
    When you find the luxury brand that gives away map updates, please let me know.
    TheCaptain likes this.

  11. #10
    300:29:1 is offline Cadillac Owners Enthusiast
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    Quote Originally Posted by dcc8203
    When you find the luxury brand that gives away map updates, please let me know.
    Or any automaker for that matter.

  12. #11
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: 2010 SRX Navigation Update

    Quote Originally Posted by dcc8203 View Post
    When you find the luxury brand that gives away map updates, please let me know.
    I wasn't implying that any of the luxury brands "give away" their map updates. Although for what some of the vehicles cost, they should. I was just stating that I'm not paying for it when I have a phone that does it better for free. My low usage just doesn't justify the price in my case. IMHO

  13. #12
    dcc8203 is offline Cadillac Owners Fanatic
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    Re: 2010 SRX Navigation Update

    Quote Originally Posted by stevec5375 View Post
    I wasn't implying that any of the luxury brands "give away" their map updates. Although for what some of the vehicles cost, they should. I was just stating that I'm not paying for it when I have a phone that does it better for free. My low usage just doesn't justify the price in my case. IMHO
    That's all well and good and many agree with you. Your OP made it sound like you were going to use the fact that Cadillac charges for map updates as the deciding point to never buy another Caddy. That seems goofy to me.

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