If anyone remembers, I posted about my first experience with the service department at our local dealership a couple of months ago when I took our SRX in for the software update on the transmission (safety recall), the Cue update and the software update on the memory seats. When I went to pickup the car the day of the work, the seats didn't work at all. I had driven the car home and promptly turned around and took the car back and they had it overnight and the next day and assured me that everything was correct. Being this is my wife's car and I don't drive the car that often, I thought everything was working properly. I had the occasion to drive the car again this past weekend and was astounded that nothing appears to be working properly after the updates. The transmission shifts horribly. When under heavy acceleration, during an up-shift the engine will race while looking for the next gear, the seats still do not work properly in that they will not store any settings and the Cue system is totally screwed up. The menu system that will appear after making an adjustment to the system will sometimes disappear after a few seconds like it normally should, but most of the time will stay on the screen until the next time the car is shut off. When playing XM Radio, sometimes the song information will be displayed correctly, sometimes not at all and sometimes it will not update for 3-4 songs. The climate control is also totally lacking. First, it will freeze you out and then a few minutes later you are reaching for the window controls because it will be so hot in the car that you can't hardly breathe. It seems that everything they touched now doesn't work properly so that basically they took a car that had nothing wrong with it and turned it into a car that pisses me off when I see it in the garage. Is this really the best that GM has to offer? I complained about our previous car (a Lincoln) and the fact that I could never get the latest updates on the Sync system that was in that car, but I would rather they not touch anything then to update something and have it not work properly. I didn't even want the software update on the seats, they just did it when it was in for the transmission update. Same with the Cue System. Why fix something that isn't broke?