Wheel Bearing replaced
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Cadillac SRX Second Generation Forum - 2010+ Discussion, Wheel Bearing replaced in Cadillac SRX Forums; I just had the front right hub replaced on my 2012 SRX AWD with 50,700 miles. Has anyone else had ...
  1. #1
    Bejay is offline Cadillac Owners Member
    Automobile(s): 2012 SRX AWD Luxury
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    Holly, Michigan
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    Wheel Bearing replaced

    I just had the front right hub replaced on my 2012 SRX AWD with 50,700 miles. Has anyone else had this problem? I was wondering if this is common. I was just over the bumper to bumper warranty and was told GM took wheel bearings off the drivetrain warranty. I convinced the dealership it was in their best interest to cover this and they did.

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  3. #2
    TRARON's Avatar
    TRARON is offline Cadillac Owners Member
    Automobile(s): 2010 SRX Premium - Gold Mist
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    Re: Wheel Bearing replaced

    Me too, sounded like I was near a car with a loud exhaust. Dealer noticed it right away.

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Wheel Bearing replaced

    Quote Originally Posted by Bejay View Post
    I just had the front right hub replaced on my 2012 SRX AWD with 50,700 miles. Has anyone else had this problem? I was wondering if this is common. I was just over the bumper to bumper warranty and was told GM took wheel bearings off the drivetrain warranty. I convinced the dealership it was in their best interest to cover this and they did.
    Hi Bejay,

    I am more than happy to research this on your behalf and see what I can find. We work with each customer on a case-by-case basis. I see you did have your vehicle in for service and it was replaced by the dealership for you. If you private message me with your VIN and current mileage, we can continue our interaction.

    Sincerely,

    Laura M.
    Cadillac Customer Service

  5. #4
    Bejay is offline Cadillac Owners Member
    Automobile(s): 2012 SRX AWD Luxury
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    Thread Starter

    Re: Wheel Bearing replaced

    Message sent, thank you Laura M.

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Wheel Bearing replaced

    Quote Originally Posted by Bejay View Post
    Message sent, thank you Laura M.
    You are welcome Bejay. I wanted to let you know I did receive your private message and we will continue to interact that way.

    Laura M.
    Cadillac Customer Service

  7. #6
    PAO56 is offline Cadillac Owners Member
    Automobile(s): '12 SRX Performance (Red), '13 2.5 Base ATS (Opulent Blue)
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    Re: Wheel Bearing replaced

    had an 09 CTS with 40K on it that was still under warranty the first of the year that had the front wheel bearing replaced Dealer replaced it under the bumper to bumper warranty.......it got traded in on our 12 Performance SRX

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