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Thread: 2011 SRX Liftgate

  1. #1
    bowtied00 is offline Cadillac Owners Member
    Automobile(s): 2011 SRX
    Join Date
    Apr 2013
    Age
    55
    Posts
    2

    2011 SRX Liftgate

    Hi,
    I run a body shop in southern IN. A customer brought in his 2011 SRX for a color change. After disassembly of the vehicle, a repaint and reassembling vehicle, we cannot get the liftgate to operate as normal. It will try to open from the locked position, but gate will only travel about 6"to 8" before it comes back down and tries again. this will try two or three times before it quits. Nearly the same thing happens when trying to close from the up or open position. Is it possible that because we disassembled said vehicle, that we need to get the dealership to relearn the liftgate program?


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  3. #2
    sube5186's Avatar
    sube5186 is offline Cadillac Owners Connoisseur
    Automobile(s): 2010 SRX Premium, 3.0L AWD
    Join Date
    Oct 2007
    Location
    NC
    Posts
    1,817
    Yes. Not only is it possible, but probable. There are computer modules throughout the car that control a multitude of functions. I should know. I've had more reprogrammed, updated, etc. than I could ever count.

    Sube

  4. #3
    bowtied00 is offline Cadillac Owners Member
    Automobile(s): 2011 SRX
    Join Date
    Apr 2013
    Age
    55
    Posts
    2

    Re: 2011 SRX Liftgate

    Thank you. I didn't feel we had done anything wrong, but you never know.

  5. #4
    GMJim's Avatar
    GMJim is offline Cadillac Owners Connoisseur
    Automobile(s): 04,06,10 SRX; 2011/14 CTS Wagon
    Join Date
    Oct 2005
    Location
    GM Product Development
    Posts
    1,803

    Re: 2011 SRX Liftgate

    My liftgate "fell asleep", and had to be "woke up" by the dealership.


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