Leasing problems with SRX
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds / (Old System)

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Results 1 to 9 of 9
Cadillac SRX Second Generation Forum - 2010+ Discussion, Leasing problems with SRX in Cadillac SRX Forums; Yesterday I had my termination of lease inspection from U.S. Bank. They use a company called DataScan Field Services. 1st ...
  1. #1
    racingf1 is offline Cadillac Owners Member
    Automobile(s): Cadillac
    Join Date
    Dec 2006
    Posts
    32

    Leasing problems with SRX

    Yesterday I had my termination of lease inspection from U.S. Bank. They use a company called DataScan Field Services.
    1st a little back ground on vehicle. 17,970 total miles. NO parking lot dings. ie body in untouched condition. Chrome option wheels in nwe condition except for a nick and small scratches on right front wheel from parking (curb). Not bad for a 3 year old vehicle. Also, a parking lot incident to passengers front and rear door which was repaired by a "Highly recommended" (through Travelers Insurance company)repair shop

    2nd the inspector went over the vehicle with a fine tooth comb. Measured paint depth at many points around vehicle. I was told that wheel damage will be billed to me at apox. $435. Also, that the Hood was improperly repaired because he could not get a reading on his hand held instrument which would be billed at aprox $128. The hood has NEVER been repaired since I leased car from dealer Brand new.

    3rd this is by FAR the most intense inspection I have been through in over 20 years of leasing new cars.

    I had read horror stories like this, about U.S.Bank Leasing, on line but figured they were the occasional problem we have all seen from time to time. NOT SO. I have come to realize that it is a regular occurrence.

    I FEEL we should all be aware of this practice and tell your dealer you will not buy or lease a vehicle from them if they insist on using U.S Bank

    ----------

    Addendum to my post; NO, Absolutely NO allowance for 3 years of "Normal" wear and tear although vehicle was in excellent condition.

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    adamjeeps is offline Cadillac Owners Enthusiast
    Automobile(s): 2012 SRX Performance FWD
    Join Date
    Oct 2007
    Posts
    764

    Re: Leasing problems with SRX

    Does he know the hood is made of aluminum? That could be the problem. The wheel I can understand, as it needs replaced, can't fix it.

  4. #3
    b4z
    b4z is offline Cadillac Owners Connoisseur
    Automobile(s): 2014 Standard SrX grey/black
    Join Date
    Mar 2003
    Location
    Chas. SC
    Age
    52
    Posts
    1,717

    Re: Leasing problems with SRX

    Yep. Sounds like an aluminum issue. Guy is a tool. Why would they go around the car with a paint gauge? They are not buying it for themselves. gM needs their own captive lending arm again. Hoping ally doesn't do that to me with the cts I turned in 10 days ago.

  5. #4
    adamjeeps is offline Cadillac Owners Enthusiast
    Automobile(s): 2012 SRX Performance FWD
    Join Date
    Oct 2007
    Posts
    764
    After reading this it looks like we have steel hoods:


    http://media.gm.com/media/us/en/cadi...2013.tab1.html

  6. #5
    racingf1 is offline Cadillac Owners Member
    Automobile(s): Cadillac
    Join Date
    Dec 2006
    Posts
    32
    Thread Starter

    Re: Leasing problems with SRX

    If you google U.S. BANK automobile lease complaints there are numerous situations that are similar to mine.

    Also w/r/t wheel, It is a 3 year old vehicle and that is all the wear and tear it has. Total milage is only 17,970 for the 3 years. If hood is bad, it was sold new to me w/ that hood. It looks perfect, since I and everyone that knows me, has never noticed being bad. I can't imagine that the dealer isn't required to tell me if it was repaired prior to my purchase (bought new April 2010).

  7. #6
    allgm's Avatar
    allgm is offline Cadillac Owners Fanatic
    Automobile(s): 2010 SRX FWD Gray Flannel / Ebony Premium 3.0 Chrome Techs
    Join Date
    Oct 2008
    Location
    OHIO
    Age
    66
    Posts
    365

    Re: Leasing problems with SRX

    Quote Originally Posted by adamjeeps View Post
    After reading this it looks like we have steel hoods:


    http://media.gm.com/media/us/en/cadi...2013.tab1.html
    I took a magnetic business card and placed it on hood it slide off. Did same to fenders it stuck. Pretty sure my hood is aluminum as is the underside
    O.K now get the magnet off the refrigerator go out to the garage and check your hood.

  8. #7
    racingf1 is offline Cadillac Owners Member
    Automobile(s): Cadillac
    Join Date
    Dec 2006
    Posts
    32
    Thread Starter

    Re: Leasing problems with SRX

    Thank You very much allgm

  9. #8
    adamjeeps is offline Cadillac Owners Enthusiast
    Automobile(s): 2012 SRX Performance FWD
    Join Date
    Oct 2007
    Posts
    764

    Re: Leasing problems with SRX

    I believe you guys!!! I just can't believe a GM document would be incorrect

  10. #9
    Ponyman is offline Cadillac Owners Enthusiast
    Automobile(s): 2013 Premium, Radiant Silver
    Join Date
    Mar 2010
    Location
    Ardmore, Oklahoma
    Age
    61
    Posts
    709

    Re: Leasing problems with SRX

    Yep used the magnet on our 13 also. Didn't stick, but it did to the fenders

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting