OnStar LED light = RED!
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Cadillac SRX Second Generation Forum - 2010+ Discussion, OnStar LED light = RED! in Cadillac SRX Forums; Used onstar for the 1st time this morning (Managed to lock my keys in the car....easy to do when the ...
  1. #1
    davedogcaddy's Avatar
    davedogcaddy is offline Cadillac Owners Fanatic
    Automobile(s): 2010 SRX Premium (3.0L, FWD), 2008 CTS (3.6L DI, AWD)
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    OnStar LED light = RED!

    Used onstar for the 1st time this morning (Managed to lock my keys in the car....easy to do when the 4 doors are already locks, and you lay them in the cargo area and shut the hatch). Anyway, called and they unlocked it.

    This evening on the way home I notice the LED light is red. I press the Onstar button. It works fine, I connect, they transfer me to 'tech', tech says to take it to the dealer. Won't give me any more details (says running the diagnostics would be 'inaccurate' )

    Anybody else have this issue? 2010 SRX that is under warranty, I just hate going to the dealership.



    Thanks!

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  3. #2
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
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    Re: OnStar LED light = RED!

    Yea, I had this on my 2010 shortly after I hit a duck with the antenna. OnStar still worked fine, but the dealer found a fault and got a new antenna put in.
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior


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  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: OnStar LED light = RED!

    Hi davedogcaddy,

    I can understand your perspective, so I just wanted to jump on this thread to let you know Customer Service is available to step in at any point and contact your dealer on your behalf. Please feel free to contact me anytime you would like further assistance; my email is Katie_Lucille@gmexpert.com.

    Best,

    Katie
    Cadillac Customer Service

  5. #4
    davedogcaddy's Avatar
    davedogcaddy is offline Cadillac Owners Fanatic
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    Thread Starter

    Re: OnStar LED light = RED!

    Quote Originally Posted by thecaptain View Post
    yea, i had this on my 2010 shortly after i hit a duck with the antenna. Onstar still worked fine, but the dealer found a fault and got a new antenna put in.
    lol!

    ----------

    I got an appointment to have it looked at on Tuesday. Just hopped in the car to get lunch, looked up, and it's back to normal again....green all the way! I guess I'll wait until Monday and if it's still OK call it a fluke and cancel the appointment. Thanks for the input!

  6. #5
    davedogcaddy's Avatar
    davedogcaddy is offline Cadillac Owners Fanatic
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    Re: OnStar LED light = RED!

    It had been green since I last posted on Friday, but today got the red light of death for one ignition cycle. So who knows....

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