Cadillac SRX Second Generation Forum - 2010+ Discussion, Onstar iOS app remote start in Cadillac SRX Forums; Mine is currently MIA. I had issues most of the day logging into it. That part was finally resolved, but ...
Mine is currently MIA. I had issues most of the day logging into it. That part was finally resolved, but now I have no remote start option. Tried the chat support from onstar. They had me call in. They pretty much told me it was a problem that started about an hour ago and try again in two hours. I had already rebooted my phone and reinstalled the app. Just a warning for you people trying to start your caddy from the office via ios.
Strange that you mention that... I got an error message today trying to use my remote start around 3:25 PM today. I thought it was weird because I have use that app a lot this winter and it has worked all the time and this was the first time I experienced that message.
I just checked and now my Remote Start featured button is missing... as if I had a base SRX without a remote starter. It states "Unable to authenticate at this time."