2013 SRX: Ordering soon...
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Cadillac SRX Second Generation Forum - 2010+ Discussion, 2013 SRX: Ordering soon... in Cadillac SRX Forums; First off, a Big Thank You to everyone for the wealth of information and helpful contributions here. This is a ...
  1. #1
    vi2k13 is offline Cadillac Owners Member
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    Smile 2013 SRX: Ordering soon...

    First off, a Big Thank You to everyone for the wealth of information and helpful contributions here. This is a wonderful user community. It is also nice to have a moderator from Canada in house. I can see that's a great help with Canadian specific issues.


    I have never owned a Cadillac but I do have another GM vehicle - 2009 Buick Enclave CXL FWD. I started browsing this forum some time ago to learn about the 2013 SRX. Then, it was on my shortlist of choices to replace the Enclave. Now, I have made the decision and am planning to order an AWD Premium in Platinum Ice/Ebony after the Toronto auto show. (The reason being there is a $500 rebate coupon for attending the show).


    So far I have found answers to most of my questions re: the SRX here - without even asking one! And then for some that I did not know to ask in the first place!!! I am sure I will have some new ones in the coming months though. At the same time, I will be glad to provide answers I know of for questions others may have.


    If I am not mistaken, I read that there are some members who either had owned or currently own the Enclave here. I would like to hear your views and opinions on transitioning to SRX from Enclave.


    Once again,


    Cheers!
    2011SRXMo and 2011SRXMo like this.

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  3. #2
    Marc NY's Avatar
    Marc NY is offline Cadillac Owners Connoisseur
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    Re: 2013 SRX: Ordering soon...

    Quote Originally Posted by vi2k13 View Post
    ... If I am not mistaken, I read that there are some members who either had owned or currently own the Enclave here. I would like to hear your views and opinions on transitioning to SRX from Enclave.
    Ah yes ... I am one member who had previously owned 2 FWD Enclaves before I decided that I didn't really need three rows of seats and such a large vehicle anymore. I certainly enjoyed the Enclave for it had a very smooth ride and a very comfortable and spacious interior.

    I just decided that I wanted to downsize so I went looking for a new ride that I could enjoy as much as my Buick Enclave. I researched a little more and found the new GEN II Cadillac SRX just hitting the market in 2009. I loved the new bolder and angular styling so I decided I wanted to try one out. The first year had some growing pains for there were a couple recalls and a minor issue with a couple of trim pieces that fell off. However, that did not deter me from wanting another SRX. Now that I am in my 3rd SRX I can honestly say that I am very pleased with my 2013 Performance model with all the new safety features and enhancements.

    Just a heads up, it might take a little while for you to get use to the smaller footprint but once you have driven the SRX for a while I believe you too will be "extremely" happy with your first SRX.

  4. #3
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
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    Re: 2013 SRX: Ordering soon...

    Welcome to a fellow Canadian!
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior -ARRIVED!!


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  5. #4
    vi2k13 is offline Cadillac Owners Member
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    Re: 2013 SRX: Ordering soon...

    Quote Originally Posted by Marc NY View Post
    Ah yes ... I am one member who had previously owned 2 FWD Enclaves before I decided that I didn't really need three rows of seats and such a large vehicle anymore. I certainly enjoyed the Enclave for it had a very smooth ride and a very comfortable and spacious interior.

    I just decided that I wanted to downsize so I went looking for a new ride that I could enjoy as much as my Buick Enclave. I researched a little more and found the new GEN II Cadillac SRX just hitting the market in 2009. I loved the new bolder and angular styling so I decided I wanted to try one out. The first year had some growing pains for there were a couple recalls and a minor issue with a couple of trim pieces that fell off. However, that did not deter me from wanting another SRX. Now that I am in my 3rd SRX I can honestly say that I am very pleased with my 2013 Performance model with all the new safety features and enhancements.

    Just a heads up, it might take a little while for you to get use to the smaller footprint but once you have driven the SRX for a while I believe you too will be "extremely" happy with your first SRX.
    Thanks for the insight, Marc!

    Yes, the smaller footprint has it pros AND cons. I realized it during my two test drives of the SRX. But like you said, I too am positive I will be very happy with the SRX.

    Quote Originally Posted by TheCaptain View Post
    Welcome to a fellow Canadian!
    Thanks, Captain!

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: 2013 SRX: Ordering soon...

    vi2k13,
    Welcome to the forum and congratulations on your new SRX (I know it's still in the works - but exciting nonetheless!). Katie and I may not be able to answer all questions you have as you're writing from Canada, so if you should need Customer Service for any reason (which we hope doesn't happen!) don't hesitate to give GM of Canada a call at 888-446-2000 (Hours: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST).

    Sarah (Assisting Katie), Cadillac Customer Service

  7. #6
    vi2k13 is offline Cadillac Owners Member
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    Re: 2013 SRX: Ordering soon...

    Quote Originally Posted by Cadillac Cust Svc View Post
    vi2k13,
    Welcome to the forum and congratulations on your new SRX (I know it's still in the works - but exciting nonetheless!). Katie and I may not be able to answer all questions you have as you're writing from Canada, so if you should need Customer Service for any reason (which we hope doesn't happen!) don't hesitate to give GM of Canada a call at 888-446-2000 (Hours: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST).

    Sarah (Assisting Katie), Cadillac Customer Service
    Thanks for the welcome and the info, Sarah!

    I wish there was a representative for Canada available in these forums.

    Before I call up the Customer Care number you gave, do you know off hand if the progress of a Canadian factory order can be tracked?

  8. #7
    Cadillac Cust Svc's Avatar
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    Re: 2013 SRX: Ordering soon...

    We can give it a shot! Do you have an order number?
    Sarah, Cadillac Customer Service

  9. #8
    vi2k13 is offline Cadillac Owners Member
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    Re: 2013 SRX: Ordering soon...

    Quote Originally Posted by Cadillac Cust Svc View Post
    We can give it a shot! Do you have an order number?
    Sarah, Cadillac Customer Service
    Hi Sarah, no I have not ordered yet since I am waiting for a rebate coupon from the auto show. Can I PM/email you once I knopw the details?

    Thanks.

  10. #9
    TheCaptain's Avatar
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    Re: 2013 SRX: Ordering soon...

    The guy who order's the vehicles at your dealership has the ability to track the order. Aside from that, I can't help you.
    I did that for my 2010 I ordered, and then they notified me when my '13 was built.
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior -ARRIVED!!


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  11. #10
    Ponyman is offline Banned
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    Re: 2013 SRX: Ordering soon...

    Hey Captain! Tell us about this new 13, color, options? I can guarantee you that you will love it. Ours is night and day different from the 10 and we liked it.

  12. #11
    Marc NY's Avatar
    Marc NY is offline Cadillac Owners Connoisseur
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    Re: 2013 SRX: Ordering soon...

    Quote Originally Posted by Ponyman View Post
    Hey Captain! Tell us about this new 13, color, options? I can guarantee you that you will love it. Ours is night and day different from the 10 and we liked it.
    I will second that!

  13. #12
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
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    Re: 2013 SRX: Ordering soon...

    Oh yea, it's another Premium Collection in Platinum Ice Metallic with the V Series rims, Light Titanium Interior, Driver Assist package, and RSE. No option I didn't check off!
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior -ARRIVED!!


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  14. #13
    Ponyman is offline Banned
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    Re: 2013 SRX: Ordering soon...

    We got the Radiant silver this time. If we had gotten another Platiumn Ice, nobody would have know we had a new car ha ha We love the titanium interior. I assume yours will come with the really dark wood like ours did. It is certainly different than the regular saple wood, and we really like it.

  15. #14
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
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    Re: 2013 SRX: Ordering soon...

    Yea, I'm excited to see how nice the new Raven Sapelle Wood is!
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior -ARRIVED!!


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  16. #15
    vi2k13 is offline Cadillac Owners Member
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    Thumbs up Ordered!

    The salesman informed me that my SRX was ordered today.

    And now... the wait begins.

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