Cadillac roadside service kudos.
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds / (Old System)

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Results 1 to 8 of 8
Like Tree3Likes
  • 4 Post By ansoninc
  • 2 Post By ansoninc
Cadillac SRX Second Generation Forum - 2010+ Discussion, Cadillac roadside service kudos. in Cadillac SRX Forums; Last weekend the battery went dead on my 2012 SRX. I knew it was still under warranty, but I thought ...
  1. #1
    ansoninc is offline Cadillac Owners Member
    Join Date
    Oct 2012
    Posts
    11

    Cadillac roadside service kudos.

    Last weekend the battery went dead on my 2012 SRX. I knew it was still under warranty, but I thought I would have to get it started and take it to the dealer. I have had AAA for over 20 years and always use them. Since it was an afternoon with no appointments I thought I would throw caution to the wind and try Cadillac roadside service. Wow! Was I impressed! The serviceman was here in under 30 minutes. He was neat as pin and drove a Cadillac truck with the local dealer labels. He tested the battery and replaced it. He also took time to explain a few gadgets on the car and told me how to deal with radio wave blockage. ( I don't live far from the Las Vegas strip). I don't know why I never used them before.
    Great service!
    Diana

  2. Remove Advertisements
    CadillacForums.com
    Advertisements
     

  3. #2
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
    Automobile(s): 14 ATS AWD 3.6L Performance - Phantom Grey Metallic
    Join Date
    Aug 2009
    Location
    Moosomin Saskatchewan
    Age
    28
    Posts
    2,781

    Re: Cadillac roadside service kudos.

    Great news to hear Diana!
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior -ARRIVED!!


    **Cadillac Owners Forum RULES & Guidelines**

    *Cadillac CANADA Online Manuals***Cadillac USA Online Manuals & Guides*

  4. #3
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
    Automobile(s): All Cadillac vehicles!
    Join Date
    Mar 2010
    Location
    Michigan
    Posts
    11,136

    Re: Cadillac roadside service kudos.

    Diana, thank you for sharing the positive feedback! I'm glad your SRX is running smoothly now, and if you would ever like me to research any concerns further for you please don't hesitate to email me. I'm reachable at Katie_Lucille@gmexpert.com.

    Best,

    Katie
    Cadillac Customer Service

  5. #4
    Likely is offline Cadillac Owners Fanatic
    Automobile(s): 2013 SRX Premium Collection FWD
    Join Date
    Feb 2010
    Location
    Bullhead City, AZ
    Age
    78
    Posts
    280

    Re: Cadillac roadside service kudos.

    What Cadillac Dealership showed up to help you get started and going? The 2 Dealerships in Las Vegas & Henderson are big time dealers!!!

    I think they really compete with each other!!!!!

  6. #5
    Marc NY's Avatar
    Marc NY is offline Cadillac Owners Connoisseur
    Automobile(s): SRX 2013 Performance Flannel Gray w/ 20" Polished Wheels
    Join Date
    Jul 2010
    Location
    Western NY
    Posts
    1,044

    Re: Cadillac roadside service kudos.

    It is great to hear you had such a great experience with Cadillac Road Side Assistance!

  7. #6
    GeeVee is offline Cadillac Owners Fanatic
    Automobile(s): 2010 Crystal Red AWD 3L Luxury & Performance SRX
    Join Date
    Mar 2010
    Location
    Dodge
    Posts
    161

    Re: Cadillac roadside service kudos.

    They were great with me in my hour of need as well! Excellent to deal with and very helpful and cooperative!

  8. #7
    ansoninc is offline Cadillac Owners Member
    Join Date
    Oct 2012
    Posts
    11
    Quote Originally Posted by Likely
    What Cadillac Dealership showed up to help you get started and going? The 2 Dealerships in Las Vegas & Henderson are big time dealers!!!

    I think they really compete with each other!!!!!
    It's was from Cadillac of Las Vegas West and the service guy was Troy Gist. I use to have my previous CTS serviced at Cadillac East, when they closed I switched to Findley Cadillac in Henderson. They serve lunch.
    Diana

  9. #8
    ansoninc is offline Cadillac Owners Member
    Join Date
    Oct 2012
    Posts
    11
    Quote Originally Posted by Cadillac Cust Svc
    Diana, thank you for sharing the positive feedback! I'm glad your SRX is running smoothly now, and if you would ever like me to research any concerns further for you please don't hesitate to email me. I'm reachable at Katie_Lucille@gmexpert.com.

    Best,

    Katie
    Cadillac Customer Service
    Thank you, I will keep that in mind for future questions.
    Diana

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting