Just bought a 2010 SRX what now?
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Cadillac SRX Second Generation Forum - 2010+ Discussion, Just bought a 2010 SRX what now? in Cadillac SRX Forums; Hey guys, I just went from a 04 cts to a 2010 SRX. First off thanks to all of you ...
  1. #1
    jagster is offline Cadillac Owners Member
    Automobile(s): SRX Luxury
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    Just bought a 2010 SRX what now?

    Hey guys,

    I just went from a 04 cts to a 2010 SRX. First off thanks to all of you guys for some great information that I've seen here so far. Second what do you guys recommend be the first thing I do? I've got about 100 miles left on the bumper to bumper warranty so first thing I'm going to do is bring it into the Dealer and have them take a look, Is there anything I should have them pay special attention or any tips you guys can give me?

    Thanks for your help!

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  3. #2
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Just bought a 2010 SRX what now?

    Congrats on your SRX, Jagster! I would be happy to provide you with a build sheet and check for any open recalls, etc., on your vehicle. Email me anytime at Katie_Lucille@gmexpert.com with the last eight of its VIN and I can investigate!

    Best,

    Katie
    Cadillac Customer Service

  4. #3
    therealplumpshady is offline Cadillac Owners Member
    Automobile(s): 2010 SRX
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    Re: Just bought a 2010 SRX what now?

    Hey Jagster:

    The SRX is nice, but I just posted an issue with a crack oil pan casting. Check my thread under "Oil Pan Casting Crack" dated Jan 10 2013. You may want to take a quick look especially if your warranty is ready to expire.

    I noticed your "Jagster" ID,,,,do you have a Jaguar also? I have a 2000 S-type and monitor the jaguar forum also.

    Good Luck!

  5. #4
    Uncle_Buck's Avatar
    Uncle_Buck is offline Cadillac Owners Member
    Automobile(s): 2010 SRX Premium AWD
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    Re: Just bought a 2010 SRX what now?

    Katie,

    I too just purchased a 2010 SRX. Can you send me a build sheet, recalls, etc. too?

  6. #5
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Just bought a 2010 SRX what now?

    Congratulations to you as well! I would be happy to send you that information, Uncle_Buck! If you send me the last eight of your SRX's VIN via email (Katie_Lucille@gmexpert.com), I would be happy to research on your behalf.

    Wishing you many happy miles,

    Katie
    Cadillac Customer Service

  7. #6
    rureno is offline Cadillac Owners Member
    Automobile(s): 2010 SRX Performance Flannel Gray
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    Re: Just bought a 2010 SRX what now?

    Katie,
    Any possible way for you to this for me as well. I just bought my 2010 SRX. Thanks

  8. #7
    Bill Z. is offline Cadillac Owners Member
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    Re: Just bought a 2010 SRX what now?

    Katie: Would you please confirm your email address so that I might send you my VIN? The address that I have keeps bouncing back as unknown.

    Thank you. Bill

  9. #8
    Marc NY's Avatar
    Marc NY is offline Cadillac Owners Connoisseur
    Automobile(s): SRX 2013 Performance Flannel Gray w/ 20" Polished Wheels
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    Re: Just bought a 2010 SRX what now?

    Quote Originally Posted by Bill Z. View Post
    Katie: Would you please confirm your email address so that I might send you my VIN? The address that I have keeps bouncing back as unknown.

    Thank you. Bill
    If you give me your last 8 VIN #s I can either post it here or send you your build history and or your warranty history.
    rureno and rureno like this.

  10. #9
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: Just bought a 2010 SRX what now?

    Quote Originally Posted by Bill Z. View Post
    Katie: Would you please confirm your email address so that I might send you my VIN? The address that I have keeps bouncing back as unknown.

    Thank you. Bill
    Hello Bill Z.

    My name is Laura M. and I have taken over for Katie on this forum; that is why her Email address has not allowed you to send anything. I am more than happy to be of assistance for you if you please private message me your VIN and questions you would like answered.

    Sincerely,

    Laura M.
    Cadillac Customer Service

  11. #10
    SRXDave is offline Cadillac Owners Member
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    Re: Just bought a 2010 SRX what now?

    Laura M.

    Please list your private e-mail address

  12. #11
    Cadillac Cust Svc's Avatar
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    Re: Just bought a 2010 SRX what now?

    Quote Originally Posted by SRXDave View Post
    Laura M.

    Please list your private e-mail address
    Hello SRXDave,

    I can be reached at socialmedia@gm.com. If you please write ATTN LAURA M. in the subject line it will be directed to me, thank you!

    Sincerely,

    Laura M.
    Cadillac Customer Service
    rureno and rureno like this.

  13. #12
    Cadillac Cust Svc's Avatar
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    Re: Just bought a 2010 SRX what now?

    Quote Originally Posted by rureno View Post
    Katie,
    Any possible way for you to this for me as well. I just bought my 2010 SRX. Thanks
    Hello rureno,

    If you private message me your VIN, I am more than happy to research on your behalf. I can provide you with your build sheet, however I am not able to provide service history on your vehicle. If you want additional information on your vehicle, any local Cadillac dealership can help and answer those questions for you, whether or not you have had your vehicle serviced at it.

    Sincerely,

    Laura M.
    Cadillac Customer Service
    rureno and rureno like this.

  14. #13
    Sandyz3 is offline Cadillac Owners Member
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    Hi. I just bought a 2010 SRX about 1 1/2 months ago. How can I get the full history of work do e on this car? I have had it in the dealer 3 times already and today my engine light just came on. I am sick about this. The car has 18,000 miles on it and is in great physical shape, but I am worried with all of the issues I am having in such a short period of time. Please help me!!

  15. #14
    Cadillac Cust Svc's Avatar
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    Re: Just bought a 2010 SRX what now?

    Quote Originally Posted by Sandyz3 View Post
    Hi. I just bought a 2010 SRX about 1 1/2 months ago. How can I get the full history of work do e on this car? I have had it in the dealer 3 times already and today my engine light just came on. I am sick about this. The car has 18,000 miles on it and is in great physical shape, but I am worried with all of the issues I am having in such a short period of time. Please help me!!
    Hello Sandyz3,

    I am sorry you are experiencing issues with your vehicle and have already been to the dealership multiple times. If you private message me with more information regarding your issue or concern along with your contact information, VIN and dealership name and location I would be more than happy to further assist you.

    Regards,

    Laura M.
    Cadillac Customer Service

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