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  • 2 Post By CadAdvisor
Cadillac SRX Second Generation Forum - 2010+ Discussion, Hello to all in Cadillac SRX Forums; After reading this board for some time now I felt it necessary to participate if only to clear up misconceptions ...
  1. #1
    CadAdvisor is offline Cadillac Owners Member
    Automobile(s): None
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    Smile Hello to all

    After reading this board for some time now I felt it necessary to participate if only to clear up misconceptions and improper "opinions" as to what GM is and is not responsible for as well as being of some assistance in helping anyone experiencing issues that none of the "internet technicians" can resolve.

    Please feel free to contact me either via thread or P.M. and I'll do my best to answer any and all questions.
    I have over 10yrs experience with the brand as well as being very well versed in GM policy and procedure.

    CadAdvisor
    allgm and allgm like this.

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  3. #2
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
    Automobile(s): 13 SRX AWD 3.6L Premium - Platinum Ice Metallic
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    Re: Hello to all

    So is this relating to things like the nav updates?

  4. #3
    inspectorudy is offline Cadillac Owners Enthusiast
    Automobile(s): SRX
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    Re: Hello to all

    Or maybe why some of us got "Gifts" from GM when we bought our SRX's and some didn't? I personally do not care but it seems like an inconsistent policy. Also, could you post occasionally all of the hidden service bulletins and recalls, if any, for our cars? Thank you

  5. #4
    CadAdvisor is offline Cadillac Owners Member
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    Re: Hello to all

    Quote Originally Posted by TheCaptain View Post
    So is this relating to things like the nav updates?
    Hopefully I can help with anything/everything.

    ----------

    Quote Originally Posted by inspectorudy View Post
    Or maybe why some of us got "Gifts" from GM when we bought our SRX's and some didn't? I personally do not care but it seems like an inconsistent policy. Also, could you post occasionally all of the hidden service bulletins and recalls, if any, for our cars? Thank you
    I'm not sure what you mean by "gifts"...

    As for any "hidden" bulletins or service information.....

    I'm not aware of anything "hidden" so you would need to be a little more specific on that one.

    As for any recalls, service updates or likewise I need your VIN as there's no such thing I'm aware of as a model wide recall, update, etc.

  6. #5
    Marc NY's Avatar
    Marc NY is offline Cadillac Owners Connoisseur
    Automobile(s): SRX 2013 Performance Flannel Gray w/ 20" Polished Wheels
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    Re: Hello to all

    Quote Originally Posted by inspectorudy View Post
    Or maybe why some of us got "Gifts" from GM when we bought our SRX's and some didn't? I personally do not care but it seems like an inconsistent policy. Also, could you post occasionally all of the hidden service bulletins and recalls, if any, for our cars? Thank you
    The "Gifts" inspectorrudy is talking about is the Black Gift box of "FIRSTs" that some lucky selected buyers will get directly from Cadillac. Cadillac Divison "randomly" selects new buyers and then sends out the Thank You gift to them.

    Yes, it finally took my 3rd SRX purchase for me to make the Gift Box cut.

  7. #6
    Submariner409's Avatar
    Submariner409 is offline If it won't run, chrome it
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    Re: Hello to all

    Please be very careful with "advice" and PM contacts. CF has a real Cadillac Customer Service forum.

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