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Cadillac SRX Second Generation Forum (2010-2016) Discussion, Need Help in Cadillac SRX / XT5 Forums; Hi, I really need help. My wife took my srx to AL on a trip. She broke down and a ...
  1. #1
    racer2213 is offline Cadillac Owners Member
    Automobile(s): 2010 srx
    Join Date
    Dec 2011

    Need Help

    Hi, I really need help. My wife took my srx to AL on a trip. She broke down and a local garage fixed the car. There were no Cadillac dealers local. She wanst given any reciept (they were fresh out of blank reciepts, they told her) but now I have +82,000 miles on the odometer. When she left I had 31,400. What could they have done, what's wrong, and what can I do to fix it? Thanks so much

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  3. #2
    smiley47 is offline Cadillac Owners Fanatic
    Automobile(s): 2012 CTS-V Wagon Black Diamond Tri-Coat
    Join Date
    Jan 2010

    Re: Need Help

    I would run, don't walk to my closest Caddy dealer, preferably where you always have it serviced.

  4. #3
    SRXCool is offline Cadillac Owners Member
    Automobile(s): 2010 SRX Performance AWD 3.0
    Join Date
    Jul 2010

    Re: Need Help

    Did they switch from imperial units (miles) to metric (kilometers) ??

  5. #4
    TheCaptain's Avatar
    TheCaptain is offline Canadian ATS & SRX Mod
    Automobile(s): 14 ATS AWD 3.6L Performance - Son of a Gun Grey Metallic
    Join Date
    Aug 2009
    Moosomin Saskatchewan

    Re: Need Help

    Quote Originally Posted by SRXCool View Post
    Did they switch from imperial units (miles) to metric (kilometers) ??
    You can in the DIC, but 31 400 miles is only 50 500 kms. Something is amiss here.
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Son of a Gun Grey Metallic and Morello Red Interior

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  6. #5
    classiccars is offline Cadillac Owners Member
    Automobile(s): 2012 SRX Luxury AWD
    Join Date
    Aug 2011
    Cleveland, Ohio

    Re: Need Help

    You need to get it to your Cadillac dealer and explain what happened. Something is going on here. The fact that they said: "We're fresh out of blank reciepts" is a big clue that they did not want their name and any records stating that they did any work on that vehicle.

    Give us more information: What was the problem she was having with the vehicle? What did they tell your wife they did (or had to do) to the vehivle?
    Did she pay with a Credit Card? (Paper trail)

  7. #6
    MnMs is offline Cadillac Owners Member
    Automobile(s): 2012 SRX
    Join Date
    Nov 2011

    Re: Need Help

    You must have miss read the odometer.

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