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Cadillac SRX Second Generation Forum - 2010+ Discussion, Roaring/Rubbing sound when it's cold..anyone else??? in Cadillac SRX Forums; Sorry I wasnt clear. Let me try again. The first problem I had was the rumble from the left rear. ...
  1. #46
    SWATBOY is offline Cadillac Owners Member
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Sorry I wasnt clear. Let me try again. The first problem I had was the rumble from the left rear. This was not cold weather related. they put on a new shock/strut and problem now fixed.

    the other problem was the grinding noise in the right front in weather colder than 45 degrees. After i drove a while the noise would go away. I left the SRX at the dealer overnight on a sub-40 degree night. Mechanic heard grinding and says the problem is the Motor Mount on the right side of the engine. The ordered one for me and it is on back order. When the new motor mount is installed i will let everyone know how it worked. Hopefully the motor mount will be installed before our short winter is over.

  2. #47
    shrb is offline Cadillac Owners Member
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    Question Re: Roaring/Rubbing sound when it's cold..anyone else???

    I have been having issues since March. I have a rear lift gate sqeakiness, front right roughness/noise, steering/turning noise like plastic being dragged, but in the steering column, have had break pads replaced, have had the rear lift gate shut on 4 different people, then while on vacation the door closed and would not open. We had a module replaced when we got home and it has fixed the problem of closing but not the squeakiness. I have filed under the lemon law and our hearing is January 13th. I had the same noise in the right front in the summer and I live in Tx. Today when I took my car in to get the passenger side mirror replaced, the service guy said there were 4 bulletins out on my car and I had a leaking radiator hose! They heard the noise in the steering and he said that in the steering column there was a baring or something that was supposed to be lubed at the factory. It was not and so they are going to have to take it apart, lube it, drive it, take it apart again, lube it, and that should fix the noise. It only makes the noise when I am turning the steering wheel. Whether I am sitting still and just turning the wheel or turning into a parking lot. I have had my SRX in the shop about 20 + times for various things. I am trading for a Tahoe if they do a buy back. It took them 6 weeks to get a new side mirror from the factory just because they didn't have one in stock at the FACTORY! I took it in and they fixed the mirror and then 2 weeks later it stopped working again. I had to drive all the way to the dealership only to be told "It is not talking to the computer" So they ordered the mirror and we waited 6 wks. Also, my rear struts are not in alignment with the springs and so the "roughness" that I am feeling they think is due to that. I have fired one dealership for making me think this is some how my fault and telling me it is costing them "the dealership" $150.00 a day for them to loan me a car so they can work on mine! I had that car in so many times only to be made to feel this was all my fault. I am getting excellent service now, but spent 5 hours in a town 45 min. away with my 8 yr. old waiting yet again to find out what is going on with my car. I suggest finding a dealership that will be patient with you and work for a solution. The strut issue has been going on for a long time. I have a bulletin dated May 2010. I have had a case opened with Cadillac on this car since April 2010 and one of their regional specialist told me they were working on a fix for the struts but did not have a replacement because the engineering group was still working on them. So as far as a redesign, there isn't one yet. This car drove like a dream for the first 4 months I had the car and it went down hill from there. Good luck with your problem.

    Quote Originally Posted by Carolinamom42 View Post
    Update: The service tech said he heard the noise but could not isolate it. I am taking my car back in tomorrow morning and they want to keep it possibly all week until they can figure out the problem. Sounds like several of you are experiencing the same and I will certainly post any updates and would appreciate any of you that figure out the problem doing the same. I think this could end up being a recall. I am also hearing a bumping sound when I accelerate or brake (sounds like something rolling back and forth in my gas tank). I'm going to report that as well. I love my SRX but it almost feels like the problems are just getting bigger.
    Hope everyone had a nice thanksgiving.

  3. #48
    Ponyman is offline Banned
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Hopefully you will get the Tahoe replacement that you want. They are great vehicles, my Avalanche is really just a longer version and we love it. I feel your pain. If not for a very good dealership service dept, I would probably still be fighting with Cadillac over the motor in my 08 CTS going bad with less than 1500 miles and three months old. That eventually worked out well because of my dealer. Hope yours turns out ok. I know it is a lot of money, but keep telling yourself it is just a car. Not you or some loved ones life in jeopardy.

  4. #49
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    TheCaptain is offline Canadian SRX Mod
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    That TSB on the squeaky suspension fixed me right up Sube, thanks again!
    When you turn your car on, does it return the favour? '14 Cadillac ATS Performance 3.6L AWD in Phantom Grey Metallic and Morello Red Interior -ARRIVED!!


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  5. #50
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Quote Originally Posted by TheCaptain View Post
    That TSB on the squeaky suspension fixed me right up Sube, thanks again!
    Good to hear Capt. Glad I could help.


    Sube

  6. #51
    PJ1520 is offline Cadillac Owners Connoisseur
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Love it when someone connects the dots with a one sentence solution for many. It happens far too seldom on forums such as this. Thanks, Sube.

    PJ

  7. #52
    ajrohman is offline Cadillac Owners Member
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Not sure how to get the reply the way I want it but; sube5186 was there a thread on the squaky suspension? I tried a search but did not find anything with a TSB mentioned.

  8. #53
    sube5186's Avatar
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Quote Originally Posted by ajrohman View Post
    Was there a thread on the squaky suspension? I tried a search but did not find anything with a TSB mentioned.
    Not an entire thread, but a post (by me) in this thread.


    Sube

  9. #54
    cavharley is offline Cadillac Owners Member
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    This is the worst scrapping noise ever ,it started when it got cold around 35 degrees or less. When I turn my steering wheel especially when its a tight turn. You really don't notice it when you drive as much because your not moving the wheel so much. The mechanic said he never heard any thing like it. They ordered parts to repair it. I'm not sure what but I'm waiting. They said there isn't any available yet which tells me this is common. I hope it gets fixed soon, I'm to embarrrassed to have some one in the car and hear it.They told me they havn't had any other complaints yet. I thought I was the olny one !

  10. #55
    cavharley is offline Cadillac Owners Member
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Brilliant!

  11. #56
    cavharley is offline Cadillac Owners Member
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Glad to hear that ! I love my caddy it's a beautiful car and I think this will be resolved soon. No other problems. It's always a joy to drive. (Luxury awd , beautiful red w/tan int)

  12. #57
    cavharley is offline Cadillac Owners Member
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    All cars need to be tested in extreme conditions for this very reason. Cold temp can really test a cars design, materials such as plastic ect. I was surprised to see assembled in Mexico. And we complain because of10% Umployment! One of many reasons

  13. #58
    Carolinamom42 is offline Cadillac Owners Member
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Well since I originally started this conversation I would like to update my situation. I had an appt to take my car in for strut repair (the original problem ) last week but it snowed so I postponed it. I also asked about the recall on the power steering because I received a notice in the mail. I was assured that the dealer could fix everything in one appt. So I rescheduled for this past Monday Jan. 3. I took the car in and again I asked if they had the parts for the recall as well as the parts for the rubbing roaring sounds (struts according to the dealership). Yes I was told...they had all the parts. (I have waited almost 5 weeks for these strut parts to come in) So today I called to check on the car and guess what??? They don't have the parts they need to fix it. I am on my 4th rental car in two months. I have driven stinky dirty rental cars (honestly, you have no idea) more than my brand new SRX. So they want me to come and get it and bring it back when they get the parts. I have some really good advice for all you with problems. Just forget it! They apparently aren't manufacturing parts for these cars. We are fighting a losing battle. I'm going to give it back to them. I guess the battle begins tomorrow. I hope everyone else is having better luck.

  14. #59
    carbdude is offline Cadillac Owners Member
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Carolinamom42...
    I'm sorry to hear that this has happened to you again also, but *GM / CADILLAC is not prepared to do anything...

    *They don't know how to fix this issue, because they don't truly know what it is that's causing this Rubbing / Grinding noise...

    It's so apparent, because they keep all us coming back and forth just swapping parts (if & when they are available) and greasing bushings (which has no long term effect)... and we're supposed to Grin & Bare It because it's a Cadillac! (PonyMan)

    I say, that it's because it's a Cadillac that we expect better!

    Screw this BS of running back and forth to the dealerships being the guinea pigs for GM...

    Mom and others, it's time you make that next move and get a complaint report filled directly with GM and the NHTSA

    - GM Customer Service 866-509-9090

    - NHTSA Monday-Friday 888-327-4236 / (TTY: (800) 424-9153)

    Dude

  15. #60
    Ponyman is offline Banned
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    Re: Roaring/Rubbing sound when it's cold..anyone else???

    Actually carbDUD, I have never told any to grin and bare anything. I have stressed that a few have actual serious problems that need to be addressed. Most are complaining about nit picking things that just happen no matter what brand, afterall they are machines, and if man makes them they will break. I have also defended the American manufacturers, not just Cadillac, and the fact just that because you have a minor problem that all SRX's and all Cadillacs are not bad. Many of us, me included have no problems with their vehicles, except for the dreaded chrome strip, so thye must not ALL be bad. For those of you with serious issues, i feel for you and hope they somehow get resolved to your satisfaction. For the rest, either work through your minor problems, or get a life and get rid of the vehicle. Shrb probably has the worst experience on this board, yet she has kept a good attitude and to my suprise een said she would like another SRX So, carbDUD get YOUR facts straight before you try to put words in my mouth . Have a Nice Day.

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