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Cadillac SRX Second Generation Forum - 2010+ Discussion, Nav / programming issue - clock resets and location defaults to Wash, DC. in Cadillac SRX Forums; No, It fixed the problem and Washington,D.C. does not come up and New York does....
  1. #16
    frankrizzo135 is offline Cadillac Owners Member
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    No, It fixed the problem and Washington,D.C. does not come up and New York does.

  2. #17
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    JChen is offline Cadillac Owners Member
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    I was just at the dealership for this same issue... Dropped off the SRX this morning, got a call an hour later telling me she's ready to go. When I picked her up, the first thing I check was the state listed when entering a destination... Lo and behold, Washington DC. I immediately go back to the Service Department and explain the situation. The Service Rep talks with the tech making sure it was working correctly after the reflash and now they are ordering a new nav unit for me.

    I'll keep everyone updated once it arrives but it looks like from what others have posted, a new unit may not fix the problem...

  3. #18
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Quote Originally Posted by JChen View Post
    I was just at the dealership for this same issue... Dropped off the SRX this morning, got a call an hour later telling me she's ready to go. When I picked her up, the first thing I check was the state listed when entering a destination... Lo and behold, Washington DC. I immediately go back to the Service Department and explain the situation. The Service Rep talks with the tech making sure it was working correctly after the reflash and now they are ordering a new nav unit for me.

    I'll keep everyone updated once it arrives but it looks like from what others have posted, a new unit may not fix the problem...
    If you have the same experience I did, it will "temporarily" fix the problem. Now mine is acting up again. I wonder how many new Nav units I'll have before my warranty runs out.

  4. #19
    Razorecko is offline Cadillac Owners Connoisseur
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Had TSB P10285A done for the washington D.C issue and it fixed it. Don't forget though to set it to your state after the TSB though as the dealer wont set your home state most of the time.

  5. #20
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    You folks are gonna luv this one.

    I took my SRX to the dealer with a two page list of things to do which were all software updates. One of the things I wanted fixed was the last State entered not being remembered in the Nav. Previously, I had taken it in for this problem and they replaced the entire Nav/Radio unit. However, today my service adviser let me know that whoever replaced the Nav/Radio before had failed to update the software in the unit. I never said anything but my thoughts were, "we'll why did it ever work?" But, I'll pick it all up tomorrow and we'll see.

    The bottom line is: don't assume that just because they replace your Nav/Radio to fix a problem that they upgraded the software in it to the latest version.

  6. #21
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Dealer installed new nav unit. Got rid of washington dc. Everthing is fine except the xm radio will not stay connected.
    This nav unit has a new(rebuilt) radio i.d. Number that belonged to a buick at one time. Called xm 6 times to day it would work but when i turned off car and tried it 15 minutes later no signal. They could not understand how a buick unit got into my srx.
    But in the end they said dealer did not hook up something. Back to dealer monday. Has anybody had this kind of problem.
    Wish i would of left it alone can live with washinton as home state but got to have xm

  7. #22
    bobbig is offline Cadillac Owners Member
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Did you have your NAV system replaced? Did if correct the problem?

  8. #23
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    NAV UNIT REPLACED AROUND JULY 21st EVERYTHING WAS CORRECTED. I COULD DELETE PREVIOUS DESTINATION. CLOCK WAS CORRECT MY HOME STATE WAS OHIO. BUT THE XM SIGNAL WOULD DISCONNECT WHEN I TURN OFF CAR. REPROGRAMED A DOZ TIME TECH HELP WHOLE 9 YDS.
    ANY WAY GETTING A NEW NAV UNIT AUG 1ST. WILL POST RESULTS MONDAY NIGHT

  9. #24
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Lose the CAPS LOCK.
    Don't mess with Binky Bear!


  10. #25
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    WHY IS THERE A REASON . MY EYESIGHT IS NOT THAT GOOD. EASIER FOR ME TO READ.

  11. #26
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Quote Originally Posted by DELORES SCHNEIDER View Post
    WHY IS THERE A REASON . MY EYESIGHT IS NOT THAT GOOD. EASIER FOR ME TO READ.
    On the internet there is a term called "netiquette". Using the CAPS lock key is likened to shouting or screaming. It is considered inappropriate "netiquette" for normal conversation. If you have trouble reading, just increase the font size instead. I hope that helps.

    P.S.: You can increase the font size in the browser without affecting the screen resolution of your entire computer.

  12. #27
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Steve is correct on this one.

    Having been on many different forums the CAP LOCK function is for "SHOUTING" or LOUDLY expressing ones opinions or anger.

  13. #28
    allgm's Avatar
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Thank you Steve. I did not know that. Sorry if I offended any body.
    Just trying to get the nav fixed. This is the 5th trip to the dealer

  14. #29
    allgm's Avatar
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    Smile Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Got SRX back from dealer new nav unit installed. Took about 5 hrs. Every thing works even have the little yellow car on the lower left hand of nav screen. Never had the yellow car in the 3 previous reprograms and last new refurbished nav unit.
    Also have the weather temp and conditions when I press the information button and the menu icon works.
    I think the dealer was as happy as me to get the Nav Unit problem resloved.

  15. #30
    saugusta is offline Cadillac Owners Member
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    Re: Nav / programming issue - clock resets and location defaults to Wash, DC.

    Razorecko,

    I'm having the same Washington, DC issue with my 2010 SRX nav system. Can you provide link to where this TSB is documented? I can't find anything online.

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