I have the same problem I brought it to the dealer several times but the problem still exits
Some specific PI's to reference:
#PI0187A: Remote Memory Seat Recall Intermittent Operation or Inoperative - (Aug 26, 2010) <-Calls for a new driver's seat adjuster memory module and calibration.
Some customers may comment that when using the key fob to unlock the doors or opening the door on vehicles with passive entry (RPO ATH), the remote memory seat recall feature is inoperative.
#PIT4913B: Memory Seat Recall Inoperative From Key Fob - (Mar 11, 2010)
Some owners may comment that intermittently the memory seat will not recall when using the key fob, but will operate after using the memory 1 or 2 buttons on the driver's seat trim or after using the other key fob. This concern will only occur after the power seat is manually adjusted using the power seat switch.
I really hate to resurrect this long dead thread, but does anyone know if these PIs still stand for 2012s?
I use the passive entry mode, and have easy exit and remote key recall turned on. every 5 or 6 times I get in my car, the seat goes to some crazy position, mirrors are pointing at the ground, etc. I am the only driver and I always use the same fob. I programmed my preferred settings into the memory button, which seems to work getting things back to proper settings, but it still is a pain. I had the same problem on my Trailblazer, and just lived with it (since it was out of warranty) and I so looked forward to the seat memory working again.
I haven't experienced the issue you've noted on my 12 SRX....... However, apparently what you've described is a known issue. A new software update exists to correct it. I'm waiting for confirmation on whether it's available for dealers to access yet.
Kudos to you for actually reading the owners manual and understanding how all the features work! I finally forced myself to read it too.
I still have my Memory Seat issues, that have existed since I picked up the car on 9/1/09. My vehicle has been back to the dealer for service six (6) times, and I have had three (3) cases with Cadillac Customer Service about it (absolutely useless). The last time I made an appointment to have the newest software patches applied, I questioned the ability of their tech's to actually repair the problem, and I was told that I could always take my SRX to another Cadillac dealer, thanks - that's really the answer? My dealer is Findlay Cadillac, Las Vegas, makes me really want to buy another Cadillac from them...
All I want is to have my seats/mirrors adjust to each driver - consistently! Is that to much to ask?
What is normal ? I traded in my 2011 cts for a 2013 srx. Setting the seat memory was no problem it is also set for easy exit. When you get in and start it doesn't go to either setting it goes all the way forward and all the way up. Press number 1 won't move the seat (1 is all the way back and all the way back) start doing it manually then it will do it. Shut the car off and easy exit works. Now driver 2 works mostly but easy exit never works. So what is normal seat travel all the way up when starting and easy exit only working for driver 1. Before I take it back to the dealer I need some clue as to normal with easy exit and when you start the vehicle
Merged with another of a billion threads on memory seats. Please do a search of the forum before posting new threads.
I did could not find any answer for my question thank you for assuming I'm an idiot
Nope I have a 2013 with cue nothing in the way nothing stops the seat from going all the way forward when started and easy exit works fine for one driver and not the other
There is no difference in the 2010-2014+ memory seat recall functions. The addition of CUE in '13 has no effect on the memory seats.
Wait a minute. I think I seen exactly what you were talking about in another thread. (Sorry, just woke up)
Bugger, I can't find it any more. It was happening to extlady... where did it go?
It is sincerely my mistake 2ndprimetime. I quickly read over your question and focused on the loss of #2 setting rather then the also crunching the driver to the wheel.
It is not normal, and needs to be reprogrammed.