GPS Default City
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Cadillac SRX Second Generation Forum - 2010+ Discussion, GPS Default City in Cadillac SRX Forums; Does anyone else have the problem when choosing the DEST button that the default city listed is not close to ...
  1. #1
    Kaaboom is offline Cadillac Owners Member
    Automobile(s): 2010 SRX
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    GPS Default City

    Does anyone else have the problem when choosing the DEST button that the default city listed is not close to where you live? I live in Chicago and it routinely has the default of Washington D.C. I've never had the car in D.C. I bought it in Michigan. Any ideas how to set it properly?

    Thanks!

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  3. #2
    sube5186's Avatar
    sube5186 is offline Cadillac Owners Connoisseur
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    Re: GPS Default City

    I believe the default city/state is just the last location entered into the system. Enter a different location and that should become your new default.


    Sube

  4. #3
    TheCaptain's Avatar
    TheCaptain is offline Canadian SRX Mod
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    Re: GPS Default City

    Where it says "location" or whatever, (on top). Push on that and you should be able to punch in your city.

  5. #4
    Kaaboom is offline Cadillac Owners Member
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    Re: GPS Default City

    i have no problems putting in the city to which i want to travel, I just don't understand why the "default" city that shows up every time i enter an address destination is Washington, D.C. I have never input a destination of Washington, D.C., nor has the car been there. It appears from the responses, though, that I am alone here so I will take it to the dealer.

  6. #5
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: GPS Default City

    Quote Originally Posted by Kaaboom View Post
    i have no problems putting in the city to which i want to travel, I just don't understand why the "default" city that shows up every time i enter an address destination is Washington, D.C. I have never input a destination of Washington, D.C., nor has the car been there. It appears from the responses, though, that I am alone here so I will take it to the dealer.
    You're not alone. Mine starting doing that the last time I got it back from the dealer. In addition, I found that my radio will no longer remember the last station it was on when I turn off the car and leave it sitting for more than 10 minutes. It seems that after the residual power shuts off when you leave the vehicle, it looses the last radio station and Nav info as well. Yet, the dealer swears they didn't change the software.

    I'm wondering how this "magically" just started happening if they didn't since it used to work correctly.

    I contacted GM Customer Service about it but I have to say I'm not impressed with what I've gotten out of them so far.

    I would appreciate it if you would post back here if your dealer is able to fix it.

  7. #6
    Kingpin srx is offline Cadillac Owners Member
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    Re: GPS Default City

    I have all of the same issues, problem returned after maintenance at Cadillac dealer. Car purchased in Illinois, but Wash DC also default location. In addition to indicated problems, after correcting time for daylight savings, after restarting car, it returns to previous time - every time! I suspect since the incorrect default state (wash doc), the car automatically reverts back to the time for the default state (1 hour later than Illinois)

  8. #7
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: GPS Default City

    This is a known problem and either requires the software to be updated or possibly your Nav/Radio unit to be replaced. Mine had to be replaced twice!

  9. #8
    allgm's Avatar
    allgm is offline Cadillac Owners Fanatic
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    Re: GPS Default City

    As Steve said your radio needs replaced mine also twice. Techincal Service Bullentin # PIT4998B give this number to your dealer

  10. #9
    Cadillac Cust Svc's Avatar
    Cadillac Cust Svc is offline Cadillac Customer Service
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    Re: GPS Default City

    Quote Originally Posted by Kingpin srx View Post
    I have all of the same issues, problem returned after maintenance at Cadillac dealer. Car purchased in Illinois, but Wash DC also default location. In addition to indicated problems, after correcting time for daylight savings, after restarting car, it returns to previous time - every time! I suspect since the incorrect default state (wash doc), the car automatically reverts back to the time for the default state (1 hour later than Illinois)
    Hello Kingpin srx,

    I apologize that you are experiencing this concern with your SRX as well. Have you reached out to your dealership about this concern? I would be more than happy to assist you in working with your dealership to look into this concern if you would like. You can reach out to me via private message or by email at socialmedia@gm.com with “ATTN GREG” in the subject line if you would like my assistance in working with the dealership. I hope to hear back from you soon.

    Gregory W.
    Cadillac Customer Care

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