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Cadillac SRX Second Generation Forum - 2010+ Discussion, 2010 SRX Front End Thumping Noise in Cadillac SRX Forums; I bought by SRX in August this year and I had a terrible sales experience. I was pushing my husband ...
  1. #31
    renee is offline Cadillac Owners Member
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    Re: 2010 SRX Front End Thumping Noise

    I bought by SRX in August this year and I had a terrible sales experience. I was pushing my husband to stick with BMW, but agreed to go with the less expensive Cadillac option. About three weeks after buying the SRX, I started noticing the popping/thumping noise in the front drivers side. As most users posted, it happens when slowing or making right turns. My service department is now on round three - ordering parts. They "think" they will figure it out, but I am so disgusted with this whole process. I will NEVER buy another Cadillac and will NEVER recommend them to anyone else. I have zero tolerance for multiple trips to service departments and a pure lack of service knowledge. The mere fact that this thread exists and it appears there are "fixes" that my service department is completely unaware of, only serves to fuel my anger. Overall, thank you for posting this information - its nice to know that at least the consumers of Cadillac are responsible.

  2. #32
    tiranga008 is offline Cadillac Owners Member
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    Re: 2010 SRX Front End Thumping Noise

    Folks.. dont want to rub it in OR jinx my ride. We bought our Lexus RX 350 in June. Have been to the dealer thrice after that -
    1) To do a 5000 miles service
    2) Repair a ding that I got parked in Brooklyn
    3) Nail in the rear tire.
    The quality of a Lexus is amazing. I remember we had our 2004 SRX (long story, if someone wants to read do a search) which I had to take back perhaps 10 times in 4 months to the dealership.
    I have dealt with GM in my professional work. These guys just are arrogant.

  3. #33
    GMJim's Avatar
    GMJim is offline Cadillac Owners Connoisseur
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    Re: 2010 SRX Front End Thumping Noise

    renee, Nice first post. Welcome to the forum. Post again soon.

    Tiranga, Bull Shit, Why say anything at all then?

  4. #34
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: 2010 SRX Front End Thumping Noise

    Quote Originally Posted by GMJim View Post
    renee, Nice first post. Welcome to the forum. Post again soon.

    Tiranga, Bull Shit, Why say anything at all then?
    LMAO!!

    I think you just made Tiranga's point ever so much clearer. Post some more arrogance again soon, "GM" Jim!


  5. #35
    Ponyman is offline Cadillac Owners Enthusiast
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    Re: 2010 SRX Front End Thumping Noise

    Why don't all you rice rocket lovers take your Caddys and trade them and then you can leave our forum and spread hate and discontent on other forums. I personally LOVE our SRX and am completely satisfied with it. Of course i am just an ignorant old refinery worker, so what do I know.

  6. #36
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: 2010 SRX Front End Thumping Noise

    Quote Originally Posted by Ponyman View Post
    Why don't all you rice rocket lovers take your Caddys and trade them and then you can leave our forum and spread hate and discontent on other forums. I personally LOVE our SRX and am completely satisfied with it. Of course i am just an ignorant old refinery worker, so what do I know.
    rice rocket lovers?
    hate?

    Hmm... how American of you.

  7. #37
    GMJim's Avatar
    GMJim is offline Cadillac Owners Connoisseur
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    Re: 2010 SRX Front End Thumping Noise

    Quote Originally Posted by Ponyman View Post
    i am just an ignorant old refinery worker, so what do I know.
    Too bad you not a rocket scientist/nuclear physicist/computer programer like Steve.
    He is sooooooooo smart.

    Quote Originally Posted by Dickhead Steve
    Post some more arrogance again soon, "GM" Jim!
    Arrogance? I was welcoming her to the forum! You are a trouble maker.

  8. #38
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: 2010 SRX Front End Thumping Noise

    Quote Originally Posted by GMJim View Post
    Too bad you not a rocket scientist/nuclear physicist/computer programer like Steve.
    He is sooooooooo smart.



    Arrogance? I was welcoming her to the forum! You are a trouble maker.

    Tiranga, Bull Shit, Why say anything at all then?
    Looks like your "Bull Shit" comment was directed at Tiranga to me and not "renee".

    Thanks! I LOVE YOU GUYZ!

  9. #39
    Ponyman is offline Cadillac Owners Enthusiast
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    Re: 2010 SRX Front End Thumping Noise

    Don't worry GM, I will still be working at my American refinery, when if he is lucky, Steve will be taking a tour of Bollywood when he moves to his new job. It's hard to move refineries, now programmers, they are a dime a dozen in India.

  10. #40
    RippyPartsDept's Avatar
    RippyPartsDept is offline Hi, I'm Chris - Please Read My Signature
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    Re: 2010 SRX Front End Thumping Noise

    Yeah we had a Lexus towed in today with a dead battery... second dead battery in two years... those cars are great, they're keeping us in business!
    Chris Heath (RippyPartsDept) is an ASE Certified GM Parts Consultant at Rippy Automotive
    Rippy is a Cadillac, Hummer, Saturn & Saab dealership & Official Saab Service Center
    ~~ Family owned and operated in Wilmington, NC since 1946 ~~
    We offer all forum members discounts on parts and freight
    phone: 800-RIPPY-22
    <-- insert standard boilerplate about posts not necessarily representing my employer, etc -->

  11. #41
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: 2010 SRX Front End Thumping Noise

    Quote Originally Posted by Ponyman View Post
    Don't worry GM, I will still be working at my American refinery, when if he is lucky, Steve will be taking a tour of Bollywood when he moves to his new job. It's hard to move refineries, now programmers, they are a dime a dozen in India.
    That's right Pony. And you're seeing how stellar they are with the crappy software we have to endure in the SRX. You wouldn't believe how many Indian programmers I have trained on the very software I have written just to watch them screw it up. You get what you pay for.

    Let them send my job to India. I have a medical background to fall back on. Let's watch 'em outsource that. LOL!!

  12. #42
    Ponyman is offline Cadillac Owners Enthusiast
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    Re: 2010 SRX Front End Thumping Noise

    Obama will take care of you on that one Stevie boy. Looked like you're out of luck on both counts.

  13. #43
    stevec5375's Avatar
    stevec5375 is offline Cadillac Owners Connoisseur
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    Re: 2010 SRX Front End Thumping Noise

    Quote Originally Posted by Ponyman View Post
    Obama will take care of you on that one Stevie boy. Looked like you're out of luck on both counts.
    See our new "insults" thread I started just for us. We need to stop hijacking these "normal" people's threads.

    By the way Pony, DO try to keep politics out of it. Nobody really cares about your political point of view. Least of all me.

  14. #44
    tiranga008 is offline Cadillac Owners Member
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    Re: 2010 SRX Front End Thumping Noise

    Quote Originally Posted by rippypartsmaster View Post
    Yeah we had a Lexus towed in today with a dead battery... second dead battery in two years... those cars are great, they're keeping us in business!
    HAHAHAHAHAHAHAHHAHAHAHAHHAHAHAHAHAHAHA !!!!! YOU are in BUSINESS BECAUSE OF MY TAX $$$$$$s - WHICH part of the bailout of GM did you not understand?????????? AND the DEAD battery is a LEXUS fault? You a technician? OR did you get that certification in the mail?

  15. #45
    tiranga008 is offline Cadillac Owners Member
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    Re: 2010 SRX Front End Thumping Noise

    Quote Originally Posted by GMJim View Post
    renee, Nice first post. Welcome to the forum. Post again soon.

    Tiranga, Bull Shit, Why say anything at all then?
    BECAUSE YOU TOOK MY MONEY !! AND YOU LIVED BECAUSE OF MY TAX $$$$s - I HAVE EVERY RIGHT TO CALL GM A POS IT IS!!!!

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