Check your comp. coverage Ultra-View owners - have a low deductable. My wife was heading down the road recently when the roof just let go - shattered and fell into the sunshade - fortunately, the shade was closed. No loud impact - just a unique pop when it completely shattered and collapsed.
As you would expect GM won't even think of this being a defect - even with all the problems people seem to have with this roof. If they admit it's possible it could have been a defect it then becomes a safety issue and that launches the NHTSA dogs. Not to mention it's going to cost over $3,500 to repair and several weeks just for the parts to arrive. The General has lots to lose if this is a defect. The problem is determining what the exact cause was. She was driving around 55mph in light traffic when it failed - no overpasses, no kids or trucks throwing rocks and no evidence of a foreign object that might have caused it.
I hate to think what might have occurred if the shade had been open and the kids in the back seat. Note - that big piece of glass is not safety glass - only tempered glass - designed to shower you - not to stay intact like a windshield.
Not sure I can put the kids back in that vehicle after seeing the potential. Needless-to-say - the wife was a bit freaked out. We loved our SRX, but...
Are you saying that the Ultraview roof was closed ? That is certainly odd if it was closed and shattered. Were you experiencing any problem with the roof prior?
OHHHHH---I've got a lump in my gut! What scares me is I NEVER close the sunshade! Not at night; not in the winter either (interior heat keeps the snow off).
I hope your insurance covers most of it. It should be covered under the glass portion of the policy, which is usually $50-$100 deductable.
Its tempered glass... this is the kind of glass you would WANT falling on you if it were going to do so. Otherwise it would fall in chards and certain inevitable death would ensue rapidly.
Nonetheless this is once again... absolutely ridiculous. Weve already heard the Ultraview roofs are creaky... lets hope there isnt more to that creak than meets the eye!
Its very possible heat alone could have been the culprit... this happened in my 1995 Pathfinder. The drivers window just POPPED one day and left glass all over the place. Nothing was stolen, no projectiles were found in the vehicle, and the glass was both inside and outside the truck.
__________________ "You ough'ta go and find a brain sale... And find a cheap one, cause you ain't got no trade-in!" - Red Fox
If they admit it's possible it could have been a defect it then becomes a safety issue and that launches the NHTSA dogs.
You can file a complaint with the NHTSA on their website. Actually you probably should. If they get enough of them they will investigate whether GM 'admits' there is a problem or not.
Yes, I need the headroom and now you can not get V8 without roof...
SYROB
I hadn't looked and didn't realize this. So GM is forcing customers to buy the pig sunroof if I they want a V8? Wow, some GM exec must own the supplier and be desperate for volume. I suppose they have to buy the mini 3rd seat also.
This is a stupid move on the part of GM. As far as I am concerned, the performance of the 2 WD V8 and the exterior styling are the only redeeming features of the SRX. I would never pay for hi dollar features that I don't want.
Imagine that roof in Florida... I don't think so.
I hadn't looked and didn't realize this. So GM is forcing customers to buy the pig sunroof if I they want a V8? Wow, some GM exec must own the supplier and be desperate for volume. I suppose they have to buy the mini 3rd seat also.
This is a stupid move on the part of GM. As far as I am concerned, the performance of the 2 WD V8 and the exterior styling are the only redeeming features of the SRX. I would never pay for hi dollar features that I don't want.
Imagine that roof in Florida... I don't think so.
I believe that if you buy the luxury performance package, V6 or V8, you're stuck with the 3rd seat.