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Cadillac SRX First Generation Forum - 2004 - 2009 Discussion, Water in rear jack compartment? in Cadillac SRX Forums; Anyone with an '08 have this problem yet? just curious...
  1. #106
    djfcars is offline Cadillac Owners Member
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    Re: Water in rear jack compartment?

    Anyone with an '08 have this problem yet?

    just curious

  2. #107
    rackey is offline Cadillac Owners Member
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    Re: Water in rear jack compartment?

    Quote Originally Posted by jsportel View Post
    Hi all I went to the local caddy dealer and they referred me to a company called LEAKPRO. They came to my home and after a few minutes discussing the the problem He said he knew exactly what to do . He removed the rubber seal and used a different glue to put it back on and then he showed were the water was getting in (it had left a dirty track at the bottom) He explained that the water would not drain properly as the seal did not have a drain hole on the bottom , the water could in the seal at the top where it has some small holes in it (part of the design and manufacturing process) but not at the bottom ; He proceeded to cut a small holle in the bottom (about 1/8 to 3/16 of an inch). He then checked out the rear lift gate and removed the inner panel and the complete back-up light and licence plate panel and cleaned it and resaeled it whith his special sealant . After he was done we took the hose to the entire rear door and roof for a good 15 minutes and everything stayed dry inside. Hopefully this has fixed the problem just waitng for a good rain storm now.
    I am not endorsing Leakpro but the rationale proposed may have some value...

    Mine was fixed in one visit by the dealer. He said all they did was replace the rear seal. Perhaps there has been a design change to the replacement seal that accomidates for the small hole at the bottom as described above.

    Don't know, but it's a thought. Could it be this simple?

  3. #108
    Dflow is offline Cadillac Owners Member
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    Cool Re: Water in rear jack compartment?

    I had water in my jack compartment too. I have an '04. The odor led me to it. The dealer changed the seal. Said the old one was defective. We shall see. (My jack was not rusted too bad because I keep mine well oiled (I spray it on). They cleaned and fumagated the carpet very well. I'm thinking about drilling a drain hole just in case. This is the only real issue I've had with my SRX (other than that creaking noise in the sun roof - a little oil on the top side of the shade muffs it.)

  4. #109
    ZDA
    ZDA is offline Cadillac Owners Member
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    Re: Water in rear jack compartment?

    Purchased a pre-owned 2004 SRX V6, and yes, it had water in the jack compartment (how surprising…). Did some water testing myself and found that water was coming into the inside of the tailgate from the red brake light at the top of the tailgate, it travels through the inside of the tailgate and into the lock mechanism at the bottom of the tailgate. From there it enters the body of the car. To troubleshoot, I placed clear tape where the plastic of the rear brake light touches the metal of the tailgate and hosed the car for 15 minutes and it appeared that no additional water came in. Took the car to the dealer where a GM water specialist looked at the car and reached the same conclusion. I took off the tape and hope that they have fixed this issue - will know after the next rain.

    In the meantime I am looking for practical solutions for drying the rear jack compartment and any suggestions will be appreciated (I do not expect the dealer who sold me the car will replace the carpet, so that’s off the table). Prior mails were helpful (water absorbing crystals, lifting carpet on pegs to dry out foam …), but are there any other suggestions? Where van I buy these crystals? Thanks

  5. #110
    jsportel is offline Cadillac Owners Member
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    Re: Water in rear jack compartment?

    After finally getting to drive in a 2 hour rain storm I checked the jack compartment and it was dry Oh Happy days it looks like Leakpro fixed it for me Yahoo!!!!

  6. #111
    jstraumann is offline Cadillac Owners Member
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    Re: Water in rear jack compartment?

    Hi:

    Yes, I am afraid so. I got a new 08 SRX a few weeks ago and whilst reading the manual I opened up the rear jack compartment and there was about 2" of water in there. I took it to the dealer and they said they fixed it, but the carpet was still soaked and I was skeptical about their assurance that it would dry.

    Well today after a rain, there is water in there again. I have had this car for 3 weeks; my first call tomorrow morning is to GM Customer Care, and then an attorney. The only thing that will make me happy at this point is if GM takes the car back. This is quite obviously a known problem with SRXs and yet they continue to sell the things.

    John.

  7. #112
    jstraumann is offline Cadillac Owners Member
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    Re: Water in rear jack compartment?

    Anyone in this group an Attorney? Might be time for a lawsuit against GM...

    John.

  8. #113
    louisn's Avatar
    louisn is offline Cadillac Owners Fanatic
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    Re: Water in rear jack compartment?

    Quote Originally Posted by straumann View Post
    Hi:

    Yes, I am afraid so. I got a new 08 SRX a few weeks ago and whilst reading the manual I opened up the rear jack compartment and there was about 2" of water in there. I took it to the dealer and they said they fixed it, but the carpet was still soaked and I was skeptical about their assurance that it would dry.

    Well today after a rain, there is water in there again. I have had this car for 3 weeks; my first call tomorrow morning is to GM Customer Care, and then an attorney. The only thing that will make me happy at this point is if GM takes the car back. This is quite obviously a known problem with SRXs and yet they continue to sell the things.

    John.
    Why did you look in first place? I assume you read about it on this forum. If you didn't read about it and inspect, you would have never known. I doubt that most dealers and/or owners have a clue unless they had a flat and had to access the jack and spare. It is basically a hidden design defect!!

  9. #114
    jstraumann is offline Cadillac Owners Member
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    Re: Water in rear jack compartment?

    Quote Originally Posted by louisn View Post
    Why did you look in first place? I assume you read about it on this forum. If you didn't read about it and inspect, you would have never known. I doubt that most dealers and/or owners have a clue unless they had a flat and had to access the jack and spare. It is basically a hidden design defect!!
    Hi:

    I looked becuase I had originally stored the 3rd row headrests in the garage, but after reading the manual I read the part that there is a storage spot for the headrests under the 3rd row seat! I work in computers and a joke in our industry is "read the f&*^ing manual" which we find can answer 99% of questions! So I tend to read manuals on anything I buy cover-to-cover.

    So when I opened the compartment, that's when I found the water.

    John.

  10. #115
    louisn's Avatar
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    Re: Water in rear jack compartment?

    Quote Originally Posted by straumann View Post
    Hi:

    I logged because I had originally stored the 3rd row headrests in the garage, but after reading the manual I read the part that there is a storage spot for the headrests under the 3rd row seat! I work in computers and a joke in our industry is "read the f&*^ing manual" which we find can answer 99% of questions! So I tend to read manuals on anything I buy cover-to-cover.

    So when I opened the compartment, that's when I found the water.

    John.
    It was a 1 in a million-that's how many people like us actually read the manual. I suspect you will be dealing with issue until you trade. I've had the problem since 2005 and have had my car serviced, gutted, resealed and silicone on three separate occasions by the dealer and it still has a slight leak. I think it is rubber molding around the inside of the hatch (carside)--when I pull off the rubber molding the metal is damp.

  11. #116
    jstraumann is offline Cadillac Owners Member
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    Re: Water in rear jack compartment?

    The car is back at the dealer and they said they found another issue, although the last issue was supposed to be the fix.
    I have gotten no traction at all with GM, I cannot believe how they just push these problems on to the consumer and it’s just “tough luck, you own the car now” even when this is obviously a known issue. I simply do not understand this mentality and how the auto industry can get away with it. We need some government legislation on return policies or something. There is no part of me that wants to keep this car, but it seems like I have no choice.
    My wife and I have actually discussed just not paying the loan and letting the bank repo the damn thing.

  12. #117
    louisn's Avatar
    louisn is offline Cadillac Owners Fanatic
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    Re: Water in rear jack compartment?

    Quote Originally Posted by jstraumann View Post
    The car is back at the dealer and they said they found another issue, although the last issue was supposed to be the fix.
    I have gotten no traction at all with GM, I cannot believe how they just push these problems on to the consumer and it’s just “tough luck, you own the car now” even when this is obviously a known issue. I simply do not understand this mentality and how the auto industry can get away with it. We need some government legislation on return policies or something. There is no part of me that wants to keep this car, but it seems like I have no choice.
    My wife and I have actually discussed just not paying the loan and letting the bank repo the damn thing.
    If the leak is your only problem, it's not the end of the world. Still a great vehicle. BTW, you might to check into your state lemon law if they don't fix it after a few attempts since your car is almost new.

  13. #118
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    taloniilm is offline Cadillac Owners Member
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    Thumbs up Re: Water in rear jack compartment?

    checked my '08, (1000 miles) so far it's dry, (fingers are still crossed though )

  14. #119
    b4z
    b4z is offline Cadillac Owners Connoisseur
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    Re: Water in rear jack compartment?

    Oh great!
    I had the water problem in my '04 which was repaired by my dealer.

    Now my '07 has it too!!!!!!!

    How can GM build this car for 5 model years without enacting a permanent fix or design change?

  15. #120
    john d is offline Cadillac Owners Enthusiast
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    Re: Water in rear jack compartment?

    Quote Originally Posted by b4z View Post
    Oh great!
    I had the water problem in my '04 which was repaired by my dealer.


    Now my '07 has it too!!!!!!!

    How can GM build this car for 5 model years without enacting a permanent fix or design change?
    lipstick on pig's, sex in the White House, drugs in the energy dept, water in the jack well....we're all doomed ! !

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