Sharpshooter asap to help me with leak in jack compartment on back of suv - Page 2
Cadillac
 

Cadillac Forums | Help Us Help You | Advertise | Cadillac Parts | Cadillac News | Cadillac Classifieds / (Old System)

Cadillac Technical Archive | Cadillac Dealers | Cadillac Reviews | Cadillac Dealer Reviews | Cadillac Vendors

CadillacForums.com is the premier Cadillac Forum on the internet. Registered Users do not see the above ads.
+ Reply to Thread
Page 2 of 3 FirstFirst 1 2 3 LastLast
Results 16 to 30 of 44
Cadillac SRX First Generation Forum - 2004 - 2009 Discussion, Sharpshooter asap to help me with leak in jack compartment on back of suv in Cadillac SRX Forums; Originally Posted by PJ1520 Thank you for asking, Laura. The water leak into the jack compartment (Lake Cadillac) was fixed ...
  1. #16
    PINOYTICO9 is offline Cadillac Owners Member
    Automobile(s): 222005 Cadillac SRX
    Join Date
    Jun 2013
    Age
    53
    Posts
    17

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    Quote Originally Posted by PJ1520 View Post
    Thank you for asking, Laura. The water leak into the jack compartment (Lake Cadillac) was fixed the first time promptly and properly by my Cadillac dealership well over three years ago.......the source(s) was/were faulty pinch welds in the rear hatch drain trough.

    But the years (since 2007) and recent work on and around the rear hatch finally took its toll on the weather stripping as might be expected. It cracked and was replaced, hopefully eliminating the leak.

    All automobile dealerships are not created equal. The folks at RC Olsen Cadillac in Woburn Masachusetts know what they are doing and get it done. I feel fortunate that Olsen is the dealership I have chosen for my purchase (Vito Fulciniti) and for my service (Peter and Ray Cascio).

    Ironically, there are three Cadillac dealerships closer to my home which would be far more convenient for service. I chose Olsen at the recommendation of a friend who works at a competitor Cadillac dealership. My friend could not secure exactly what I was looking for in a (CPO) first generation SRX. His alternative recommendation was spot on. So my suggestion for anyone considering a Cadillac purchase in the Boston metro area is to take the sales and service guesswork out of the process and give Olsen a shot. You won't be disappointed.

    PJ
    Hey PJ you lucky dog, unfortunatelly I live close...close to 2K miles away in beautiful Orlando, FL; got a couple of (very rude) dealers nearby and one I haven't try yet about 25 miles away, past couple of days had torrencial rain and notice wet area coming out of an opening right below hatch in jack compartment, any ideas???CAM00175b.jpg
    Attached Images

  2. #17
    glake89's Avatar
    glake89 is offline Cadillac Owners Connoisseur
    Automobile(s): 05 srx awd v6, 07 Solstice GXP
    Join Date
    Aug 2010
    Location
    Interlochen,MI
    Age
    79
    Posts
    1,873

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    Try sticking a Q-tip or such through the trim attachment slots to determine which side the water is coming from, then work your way up the D pillar until you find dry. That may give you an idea where to look next.
    __________________________________________________ ________________

    This site is too much fun to not be a supporter
    Been fixin' cars for 71 years
    Some of what I know comes from experience, some from reading or listening,-most of it, I just make up

  3. #18
    PJ1520 is offline Cadillac Owners Connoisseur
    Automobile(s): 2007 SRX4 N*, 2004 Infinity G35 Coupe
    Join Date
    Feb 2010
    Location
    New England
    Posts
    2,005

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    Although the picture is great, I could not orient myself. So I went out to look at mine. Wife has the rear loaded up with dog crates. Tomorrow I will unload her stuff. I like Glake's idea because it does not require disassembly.....yet. PJ

  4. #19
    glake89's Avatar
    glake89 is offline Cadillac Owners Connoisseur
    Automobile(s): 05 srx awd v6, 07 Solstice GXP
    Join Date
    Aug 2010
    Location
    Interlochen,MI
    Age
    79
    Posts
    1,873

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    PJ, the pic is from inside looking rearward with the sill trim and jack compartment bin removed.
    __________________________________________________ ________________

    This site is too much fun to not be a supporter
    Been fixin' cars for 71 years
    Some of what I know comes from experience, some from reading or listening,-most of it, I just make up

  5. #20
    PINOYTICO9 is offline Cadillac Owners Member
    Automobile(s): 222005 Cadillac SRX
    Join Date
    Jun 2013
    Age
    53
    Posts
    17

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    We did the water test and this is what came out of it: tried the rear windshield pump ok / drain hoses ok / all marks are on passenger side: On circle mark 1 wet + on the outside wall of the lift gate there is what I will call an aluminum-tar square patch with water drip marks / mark 2 wet, on mark 3 ?...wet but don't know if it was due to water running back when I opened the lift gate? I have my fingers crossedCAM00177leak I copy.jpg

  6. #21
    PINOYTICO9 is offline Cadillac Owners Member
    Automobile(s): 222005 Cadillac SRX
    Join Date
    Jun 2013
    Age
    53
    Posts
    17

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    First thanks for your postings and suggestions, I did check on the rear at the bottom of each pillar and side walls as well and it was dry; then I'm wondering how is the water being transfer from the lift gate into the jack compartment. I saw water coming thru from that hole as shown in previous pic. Does it mean that there are two leaks???

  7. #22
    glake89's Avatar
    glake89 is offline Cadillac Owners Connoisseur
    Automobile(s): 05 srx awd v6, 07 Solstice GXP
    Join Date
    Aug 2010
    Location
    Interlochen,MI
    Age
    79
    Posts
    1,873

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    If there is water in the liftgate it can get to post 16 location by running through the gate/body connectors. You can stop this by removing the little plastic plugs on the lower edge of the gate. With water at position3 I suspect the center brake light seal. The alum./tar thing is a sound deadener.
    __________________________________________________ ________________

    This site is too much fun to not be a supporter
    Been fixin' cars for 71 years
    Some of what I know comes from experience, some from reading or listening,-most of it, I just make up

  8. #23
    PINOYTICO9 is offline Cadillac Owners Member
    Automobile(s): 222005 Cadillac SRX
    Join Date
    Jun 2013
    Age
    53
    Posts
    17

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    I went to dealer today and they found two leaks: Weather strip and 2 weld pinch. ?????

  9. #24
    nstar is offline Cadillac Owners Fanatic
    Automobile(s): 99 Eldo ETC 04 SRX V8 AWD 13 XTS
    Join Date
    Jan 2005
    Posts
    171

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    If it were me I wouldn't put back together until you drove it for awhile after repair just to make sure problem solved.Its hard to pin point leak with interior in vehicle. Good luck with repair.

  10. #25
    PINOYTICO9 is offline Cadillac Owners Member
    Automobile(s): 222005 Cadillac SRX
    Join Date
    Jun 2013
    Age
    53
    Posts
    17

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    Quote Originally Posted by nstar View Post
    If it were me I wouldn't put back together until you drove it for awhile after repair just to make sure problem solved.Its hard to pin point leak with interior in vehicle. Good luck with repair.
    THANKS NSTAR, looks like Cadi/GM are leaving me high and dry; on last private message they just want to know about interaction with dealer, I'll repair it, get the best of it(only 33K) and then get my PILOT and the ODDYSSEY for my wife. Born and rised in C.R. but with a deep sense of respect and gratitud for USA getting Fords('85 escort, 87 t-bird, '90 mercury cougar, '10 focus) Chrysler '11 grand caravan no problem with ford but first Crysler and now GM...twice ok but not a 3rd. When are we going to learn to give the "complete service" and understand that equals customer retention...

  11. #26
    nstar is offline Cadillac Owners Fanatic
    Automobile(s): 99 Eldo ETC 04 SRX V8 AWD 13 XTS
    Join Date
    Jan 2005
    Posts
    171

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    YA the 800 number in owners manual isn't all it cracked up to be. When I have called after no response from service manager on problem with vehicle they usually put you on hold after they find what dealer and contact persons name call them come back on phone with what the contact persons view or response which is what they told you at dealership (which is like a merry go round) it never goes any further.Its almost like getting stonewalled, customer never gets to deal will person that can help out with problem . Years back they tried to make thinks right new world I guess.

  12. #27
    PINOYTICO9 is offline Cadillac Owners Member
    Automobile(s): 222005 Cadillac SRX
    Join Date
    Jun 2013
    Age
    53
    Posts
    17

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    We were lucky to get an upscale vehicle and it was due to dealer's fault; in Ta_pa FL at the to__ta cour__sy dealer internet mgr gave us a touareg suv with all seat belts busted ($1,500.00 just in parts to fix - no tax - no labor)2 days after went to return it and internet mgr didn't want to negotiate until I said will call sis to pick us up, then he asked us to return on weekend with a list of things to fix/replace to decide if will fix or repld suv, will never forget my wife's sadness while this guy was jerking us ...ha! but there is more; in the meantime loan went thru and had to use faulty unwanted suv as a trade for another faulty piece of junk grand caravan from which i got 35 videos of faulty happening...neither their asbury automotiv corporate nor chrysler wanted to help and local dealer mgr never contacted me personally!!! I filed full complaints at BBB and local consumer protection agency to no positive result until months after finally ok'd to xchange...basically use another faulty unwanted vehicle as trade in; just that this time they lost money on both trade and cadi and gave us the SRX from "back lot"(just for friends,family,and good clients) When I read about a long list of different faulty chrysler models on internet I posted what happened to me and that now I was enjoying my cadi... !!!??? go figure

    ----------

    now all GM wants to know is how is my interaction with dealer and if they can do something about it!!! REALLY I think I can see my Pilot coming from prep dept at Honda dealer aftr my wife droped me off on her new Oddesey...

    ----------

    when I said if they can do something about I'm talking about dealer...

  13. #28
    PJ1520 is offline Cadillac Owners Connoisseur
    Automobile(s): 2007 SRX4 N*, 2004 Infinity G35 Coupe
    Join Date
    Feb 2010
    Location
    New England
    Posts
    2,005

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    Quote Originally Posted by PINOYTICO9 View Post
    I went to dealer today and they found two leaks: Weather strip and 2 weld pinch. ?????
    Before you go bonkers, this repair of the leak(s) may not cost you too much at your dealer.

    The weatherstripping around the hatch costs $110 (part) and the service tech may just put a dab of silicone sealant on the faulty/offending pinch welds while he is at it, while the welds are exposed (they are under the weatherstripping). My dealer also blew out the four (4) drains around the UltraView roof as well (at the corners), think they just use about 35psi of air pressure.

    PJ

  14. #29
    PINOYTICO9 is offline Cadillac Owners Member
    Automobile(s): 222005 Cadillac SRX
    Join Date
    Jun 2013
    Age
    53
    Posts
    17

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    PJ quick ? what do they call pinch welds? are those welds to stick the (inside/outside) panels in a sandwich way? I'm still concern about the leak on the lift gate which is coming somwhere from around the top passenger side. I can't believe it could come from so many different places i.e. stoplight assembly, latch, hinge, plate assembly, weather strip...are you aware of anyone with a compplete list of possible reasons for these leaks or where to find it? thanx a lot. Ed.

  15. #30
    PJ1520 is offline Cadillac Owners Connoisseur
    Automobile(s): 2007 SRX4 N*, 2004 Infinity G35 Coupe
    Join Date
    Feb 2010
    Location
    New England
    Posts
    2,005

    Re: Sharpshooter asap to help me with leak in jack compartment on back of suv

    Quote Originally Posted by PINOYTICO9 View Post
    PJ quick ? what do they call pinch welds? are those welds to stick the (inside/outside) panels in a sandwich way? I'm still concern about the leak on the lift gate which is coming somwhere from around the top passenger side. I can't believe it could come from so many different places i.e. stoplight assembly, latch, hinge, plate assembly, weather strip...are you aware of anyone with a compplete list of possible reasons for these leaks or where to find it? thanx a lot. Ed.
    I am not sure what these pinch welds attach, but I assumed they attached the drain trough and rear hatch surround to the structure underneath.....which I believe is at least partially open to the jack well.

    Glake is right about his observation that if water is getting inside the hatch you need to get it out, and he suggested taking out the plugs in the bottom of the hatch. But if the defective pinch welds are in the bottom areas of the drain trough, and the weather stripping is not sealing correctly, you will still get water leaking into the jack well. If you get the pinch welds sealed and fresh, correctly installed weatherstripping, at least whatever water gets into the hatch will quickly drain out to the ground.

    NO, I don't have a list of all of the places where water could be leaking into the vehicle in the first place. But earlier in this thread and in the longer thread, I shared what I could recall from all of my reading the past few years. There were over a half dozen sources of water leaking in that found its way to the rear of the SRX!!!!

    Re water in the hatch, Glake mentioned the high mount brake light light bar and the license plate light. Some posters mentioned the tail lights, also a leaky washer fluid tube to the rear washer (carpeting was blue), a leaky roof drain from the UltraView, and missing seals in the rear fender wells (both right and left). The latter was a common "hot spot" in the earlier FirstGen SRXs.

    It has been raining daily here and I have not had a chance to see if my most recent leak into the jack well (damp carpeting) was rectified by my trip to the dealer (weather stripping replaced).

    PJ

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.
If you do not want to register, fill this field only and the name will be used as user name for your post.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself.

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Bookmarks

Cadillac Posting Rules

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
Read about Lincoln | Buick | Kia Forte Forum
Need products for your Cadillac? Check out your options at the links below:

custom floor mats | Cadillac Chrome and Black Chrome Wheels | window tinting