Unhappy owner of 06 SRX
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Cadillac SRX First Generation Forum - 2004 - 2009 Discussion, Unhappy owner of 06 SRX in Cadillac SRX Forums; So, I recently purchased on 02/27/2013 a 2006 Cadillac SRX. I was sooo excited it drove like a dream during ...
  1. #1
    jackie081184's Avatar
    jackie081184 is offline Cadillac Owners Member
    Automobile(s): 2006 Cadillac SRX
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    Unhappy owner of 06 SRX

    So, I recently purchased on 02/27/2013 a 2006 Cadillac SRX. I was sooo excited it drove like a dream during test drive.. WELLLLLL 2 days out the dealer my turn signal goes bad, tire monitor sensor is failing.

    2 weeks out of the delar service stability message appears on radio

    2 1/2 months out the dealer an ignition coil and spark plug needs to be replaced..

    I am totally discouraged in purchasing this vehicle. Of course the $2000.00 warranty they had me ourchase with a $200.00 deductible covers nothing! How can a car I got less than 3 months ago have to be serviced 3 times??? A supposed mechanical inspection was completed 7 days prior to my purchase. But not sure what that intells as service department is yet to advise me of that. I have to pay more in repairs then I have in the amount of car payments I have made!

    Also I have an issue. When I get in the car I always click the 1 as for driver 1 presets. Then either while drivivg or even right when getting in the car and pressing 1. The radio will go blank and back to the neutral presets and my driver door buttons (windows, lock and unlock car, mirrors) will not function for me. Has this happened to anyone?? I get on a daily basis and the dealer says they cant duplicate issue so nothing they can do..

    I am tottaly frustrated and dissapointed!

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  3. #2
    weccjc67 is offline Cadillac Owners Member
    Automobile(s): 2007 SRX AWD V8
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    Re: Unhappy owner of 06 SRX

    I am sorry about the issues you are having. Your not alone, when I bought my 07 AWD V8 SRX with 48000 miles on it, in less than a year I had the Power Steering Pump, Transfer Case, Radiator, Battery replaced. Then just over a year into owning my SRX, the Dealer had to replace the Engine with a new GM Engine Manufactured Oct 2010. All covered under my Cadillac Warranty. Now I have been problem free for a year now "Knock on Wood" since the repairs have been done. I still love this vehicle and plan to keep it until it dissolves to dust. LOL. I hope you get everything situated with yours.

  4. #3
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    Re: Unhappy owner of 06 SRX

    Quote Originally Posted by jackie081184 View Post
    So, I recently purchased on 02/27/2013 a 2006 Cadillac SRX. I was sooo excited it drove like a dream during test drive.. WELLLLLL 2 days out the dealer my turn signal goes bad, tire monitor sensor is failing.

    2 weeks out of the delar service stability message appears on radio

    2 1/2 months out the dealer an ignition coil and spark plug needs to be replaced..

    I am totally discouraged in purchasing this vehicle. Of course the $2000.00 warranty they had me ourchase with a $200.00 deductible covers nothing! How can a car I got less than 3 months ago have to be serviced 3 times??? A supposed mechanical inspection was completed 7 days prior to my purchase. But not sure what that intells as service department is yet to advise me of that. I have to pay more in repairs then I have in the amount of car payments I have made!

    Also I have an issue. When I get in the car I always click the 1 as for driver 1 presets. Then either while drivivg or even right when getting in the car and pressing 1. The radio will go blank and back to the neutral presets and my driver door buttons (windows, lock and unlock car, mirrors) will not function for me. Has this happened to anyone?? I get on a daily basis and the dealer says they cant duplicate issue so nothing they can do..

    I am tottaly frustrated and dissapointed!
    Hello jackie081184,

    I am sorry your vehicle is not meeting your expectations. If you would like to discuss these concerns and issues please private message me. Include your contact information, VIN, current mileage and dealership name and location.

    Regards,

    Laura M.
    Cadillac Customer Service

    ----------

    Quote Originally Posted by weccjc67 View Post
    I am sorry about the issues you are having. Your not alone, when I bought my 07 AWD V8 SRX with 48000 miles on it, in less than a year I had the Power Steering Pump, Transfer Case, Radiator, Battery replaced. Then just over a year into owning my SRX, the Dealer had to replace the Engine with a new GM Engine Manufactured Oct 2010. All covered under my Cadillac Warranty. Now I have been problem free for a year now "Knock on Wood" since the repairs have been done. I still love this vehicle and plan to keep it until it dissolves to dust. LOL. I hope you get everything situated with yours.
    Hello weccjc67,

    I am sorry for the issues you had when you first bought your SRX. I am happy to hear the concerns were taken care and you are loving your vehicle still. Thanks for reaching out to jackie081184 and giving your kind sentiments. Enjoy your Cadillac!

    Sincerely,

    Laura M.
    Cadillac Customer Service

  5. #4
    jackie081184's Avatar
    jackie081184 is offline Cadillac Owners Member
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    Re: Unhappy owner of 06 SRX

    Well Im so happy that you are enjoying yor car. Wish I can get to that point. But only 3 months (05/27/2013) of owning mine I have had it in the shop for a week at time for 3 occassions. Repairs are to cost me more than the 2 car payments I have made. Kind of regretting my purchase.. Not even 3 months and all these issues??? whats to come in the long haul!

  6. #5
    orandaberg is offline Cadillac Owners Connoisseur
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    Re: Unhappy owner of 06 SRX

    Hi
    search orandaberg and you´ll see all my frustrations and costs within less then a year, my first lemon, till now it has no problems engine,trans or drive train. Mostly poor quality exterior underside parts and radiator,but the first mechanical problem that does arise in trans or engine or drive train, it gets traded,only because I spent so much on exterior inferior parts. These cars are meant for Arizona weather, not rainy climates,even my Ultrview glass support was rusted to the point it separated from the glass, I can only imagine the previous owner damaged the original and found one for free while scuba diving and put it on.But I still tinker with it an hope some loving care(money) will solve it.

  7. #6
    BOOM_FIST is offline Cadillac Owners Member
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    Re: Unhappy owner of 06 SRX

    Really sorry to hear about all of your issues with your 06 SRX. I just recently purchased my 05 and I don't have any major issues with it as of now, but one thing I've heard is that these are fairly easy to work on, even for your average Joe. I hope you can get past these issues and enjoy your SRX like you should! Good luck!

    -Tom

  8. #7
    conedoctor is offline Cadillac Owners Connoisseur
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    Re: Unhappy owner of 06 SRX

    Happy owner here, my 04 had 2 hubs replaced and a coil pack. No rust, no corrosion or any other issues and we use salt up here. My 09 has needed nothing so far and is a joy to drive, just changed a signal bulb that was a pain but 1/2 hour is not the end of the world.

    I didn't want to say it but why did you buy a used car with no inspection report in your hand and an extended warranty your unhappy with?

  9. #8
    jackie081184's Avatar
    jackie081184 is offline Cadillac Owners Member
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    Conedoctor,


    The warranty I was told was the only one available for my used car. And when at financing they explained I was covered on everything. Till these issues arise and then I get in the mail 2 days ago a different pamphlet from the one I was given at the dealer. Mind you my car has been sitting at the dealer for a week now. And they advises me and the carfax showed that a maintenance inspection was performed on the car 7 days prior to my purchase. I have requested a full report of that and everyone is giving me the ring around. Makes me wonder if they ever inspected the car other than washing it and putting new tires and wiper blades.

    The gentleman that sold me the warranty during financing mysteriously doesnt work there anymore, he just never came back the day after I purchased my car. I had to go back the next day as he forgot to collect my down payment check and other credentials that I was advised to come back for. When I got there I was told he never came back to work. Wonder if he scammed me?? He specifically told me I would be covered on all repairs of parts and ladies for. 1 year except for my $200.00 deductible. Of course his not there to vouch for any of it.

    ----------

    Sorry for the misspelled words typing from my phone.

  10. #9
    conedoctor is offline Cadillac Owners Connoisseur
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    Re: Unhappy owner of 06 SRX

    Man you need to get a lawyer to give them a call and get to the bottom of this, it is these crappy deals that hurt the brand, your dealer is attempting to make sweet love to you and make you pay for dinner.

    Now of course at the end of the day this is your fault for not getting this paper work in hand first and trusting them, its not fair but it is the truth. But with a bit of a push they should do the right thing and stand behind the product they sold you in good faith that you bought in good faith.

    I always tell customers I stand behind my work, I would not stand beside it but behind is ok

  11. #10
    jackie081184's Avatar
    jackie081184 is offline Cadillac Owners Member
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    Not sure a lawyer will help. At this point I want to cut my losses and get my car from them! I'm not paying another penny, not even the 112.88 to just diagnose my car! I will cancel the crappy warranty and hope to get rid of this SRX as soon as I can and go elsewhere. No more caddies for me!

  12. #11
    conedoctor is offline Cadillac Owners Connoisseur
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    Re: Unhappy owner of 06 SRX

    See and that is the thing, it is not a caddy thing, you bought a bad used car that you did not research or inspect first and now blame GM for it.

  13. #12
    jackie081184's Avatar
    jackie081184 is offline Cadillac Owners Member
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    I never said I was blaming GM. Where did I say that?
    I'm simply unsatisfied with the information provided and how the dealer has handled the matter.

    Like you said I got a crappy used car. So As i mentioned earlier I will cut my losses and get rid of the car ASAP. Due to the Cadillac dealer is the reason I prefer to not purchase another caddy. I will take this as a lesson learned I guess a 28 yr old female should really not go car shopping alone.
    We live and learn and waste money in the process at times.

    ----------

    Also the dealer claimed to have inspected the car a few days prior to my purchase. So I didn't fail to inspect it. I failed to trust the dealer that was trying to get my money. And now no one can provide me that report.

  14. #13
    orandaberg is offline Cadillac Owners Connoisseur
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    Re: Unhappy owner of 06 SRX

    lesson learned,next car go through it with a fine tooth comb, stay away from stereo type stealers,like any car you have apples an lemons,hope it works out.

  15. #14
    nstar is offline Cadillac Owners Fanatic
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    Re: Unhappy owner of 06 SRX

    Thats the problem it was sold by a Cadillac (GM) representive (dealer) that you should trust to be straight forward.The auto wasn't bought at auction or private seller! If auto wasn't able to pass inspections as stated shouldn't have been sold off GM representives lot.

  16. #15
    weccjc67 is offline Cadillac Owners Member
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    Re: Unhappy owner of 06 SRX

    jackie again I am sorry about your SRX problems. I got a Cadillac Warranty with mine $100 Deductible is that what you got or an After Market Warranty. When I had my problems with my SRX, my Cadillac Dealer took great care me, even when problems were later in the year they still did not ask for my Deductible, Everything Covered. Some Dealers are very good and some should not represent Cadillac at all but they do and it is very sad. I for one would not let a bad dealer get away with that or ruin my feeling about Cadillac Dealers, but you can try another Cadillac Dealer even if its a little far away it might be worth it to try so you can enjoy your SRX again.

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