Cadillac SRX First Generation Forum - 2004 - 2009 Discussion, A/C consensation drain, water in floor!!! in Cadillac SRX Forums; Does anyone know where the drain is for the evaporator box. apparently mine is plugged and is dripping water into ...
On trips to Florida, mine drips COLD water onto my accelerator foot... Come to find out, condensation builds up on the outside of the venting and eventually drips down on my foot. They ended up not fixing that after the original fix ended up leading to another big fiasco with the heater. (Read my What's Wrong With" thread).
After their fix made problems for me later, I fixed it myself by making a shield out of an old piece of thin black plastic that catches anything that falls out of the dash before it hits my foot!
I had the same problem on my 2000 Deville, passenger side floor and mat were soaked. The drain hose underneath the passenger side by the firewall was plugged. Took it in, found the hose, squeezed it and about 1 quart of water poured out. Problem solved. Happens every 3 or 4 years.