... ok I'm pissed. This is ... without a doubt the MOST retarded design I've ever seen. I work on all my cars and have done this "simple" task on numerous vehicles. My wifes SRX takes the cake ... who in the hell designed this STUPID filter holder. No wonder they never get changed.
My BMW 5 minute task. Last week 2 minutes for the Z06. No wonder they are bankrupt. Idiots.
Still out .... and not going back in.
EDIT: OK the post below explains my issue. I tried for 20 minutes to get that damn filter under those top clips .......
I don't think cabin filter location is any indication that GM doesn't know what they are doing - this is a pretty easy to access filter. It's basically the same as an Audi A4. Yes, I can change the 2 cabin filters on my BMW quicker, as they are mounted in the hood. But my BMW also has a second set of "recirculation filters" that are harder to access than the SRX - I have to put my head down by the pedals and my feet up by the headrest, and undo a few panels under the dash. THen do the same thing on the passenger side underneath the glovebox. It's not that tough, but the SRX is way easier.
I suspect the people that think they don't have cabin filters just haven't yanked on the right part, the filter is down in there but it doesn't look like it at first glance.
Just, some comments. I've tried it in the past with much difficulty, then I paid the dealer way to much, then I tried it myself with the advise here. The absolute best way to go is to pop off the the hood struts. (I did the tops, not sure if it matters.) Then you can see what your doing and is then very easy. Surprisingly you can easily do it yourself without any help. I held the hood up almost vertical with one hand and removed the filter with the other. Another tip is to spray WD-40 on the strut clip. It slide up. Careful, too far and it pops off, though it's easily put back.