So now I have to meet a rep from the insurance company at the glass shop so everyone can look at it. Earlier today, inches of the material started peeling of in two different areas around the back window. Honestly, I wish the whole thing would just tear off so there'd be nothing to inspect and argue about, and they could just go after the guy who did the job for the cost if replacing it.
More of this back and forth crap is exactly what I didn't want to be doing. This is why O wanted a reputable shop to do the work.