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Cadillac Forums: Intermittant "snapshot taken"
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Old 11-21-08, 12:12 PM
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Intermittant "snapshot taken"

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Hello,I'm new here.Question on a 02 STS.Keep getting a snapshot taken message without doing anything to induce it.I am wondering if anyone has had this problem and what you pinpointed it to.I am thinking short in the HVAC control head?
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Old 11-21-08, 01:31 PM
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Re: Intermittant "snapshot taken"

The DIC indication is telling you that there is a DTC being set that requires diagnosis by a dealer technician using the GM Tech-II electronic tool. The "snapshot"" is a data log of everything that was going on in the car's systems when the fault occurred.

Have you read up on how to pull and read your DTC's (Diagnostic Trouble Codes) using your car's built-in scan/read functions ? Look at the top "sticky" threads here, in Northstar Performance, and in Technical Tips.

After you practice reading codes, remember to write them all down, noting whether each is Current or History. Don't reset anything yet.....the dealer will have to know what happened. Most of the codes you'll see are transient glitches and may never reappear......Do some homework and you'll see how to make sense of it all. Piece of cake..........

BTW.........Welcome Aboard..........go up to User CP in the blue bar on the Home page and update your profile and personal data with your car, year, model, mileage. It keeps us all on the same diagnosis page.........
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Old 11-21-08, 03:43 PM
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Re: Intermittant "snapshot taken"

Thank you,I work a a Cadillac dealer in the service department.Not much in the manuals to trouble shoot the vehicle induced snapshot.Found only cause could be a shorted Hvac control head.
Glenn
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