Cadillac News, Concepts, Future Models, Rumors and more Discussion, Cadillac News: Cadillac announces comprehensive warranty, scheduled maintenance progr in Current Cadillac Vehicle Discussion; Filed under: Car Buying , Etc. , Cadillac , GM , Luxury
Cadillac is stepping up its customer service game. ...
Cadillac is stepping up its customer service game. The General Motors luxury nameplate has announced the introduction of Cadillac Shield - an extensive warranty service scheduled to hit the ground this month. Buyers can now look forward to Cadillac Premium Care Maintenance, which includes oil changes and tire rotations for the first four years or 50,000 miles, as well as the company's five-year/100,000-mile powertrain warranty and four-year/50,000-mile bumper-to-bumper coverage. Pile on five years of 24/7 roadside assistance with courtesy transportation and you've got the basic groundwork for the new warranty program.
And to quote every infomercial ever made, "but wait, there's more."
OnStar is part of the party with one year of the company's Directions and Connections plan and its own smart phone app. The app monitors oil life and fuel levels as well as allowing owners to manage simple vehicle tasks (like locking and unlocking the doors) from their phone.
Speaking of apps, Cadillac is rolling in its own smartphone program as part of the deal, too. The Caddy app allows users to locate their vehicle in a parking lot, schedule maintenance, locate dealers in the area and call for roadside assistance. Hit the jump for the full press blast.