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Cadillac Forums: My first computer issue - ever
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Old 04-22-08, 07:34 PM
Lord Cadillac Lord Cadillac is offline
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My first computer issue - ever

Well, five months after I switched to the Mac from Windows, I've experienced my worst computer issue ever (and I've been using computers since the mid 80s). There was a firmware upgrade late last night. I went through the motions to install it - and after moving onto the last step, rebooting, that was it. My computer no longer worked.

So, I took it to the local Apple store this morning - where they tried a couple of things - to no avail. They told me they'd need to keep it and let their techs work on it. They did, to no avail. So now it gets shipped out.

They said something about over-nighting it to wherever it goes. I hope THEY don't take too long to fix it. And that THEY will overnight it back to the Apple store where I can pick it back up.

I believe they mentioned something about it needing a new logic board. So now I'm back on my Windows desktop for the time being..

This has put a small dent in my perspective about Apple products. I know things like this can and will happen from time to time - just in my 25 years of computing, it hasn't happened - until now five months into Apple ownership...
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Old 04-22-08, 08:05 PM
dkozloski dkozloski is online now
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Re: My first computer issue - ever

This is the kind of event that can happen with any brand of computer. I hope it ends well for you.
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Old 04-22-08, 08:28 PM
CIWS CIWS is offline
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Re: My first computer issue - ever

Gigabyte used to build MBs with "Dual Bios" litterly two EEPROMs on the board so when you did a flash upgrade, if it went foul, you could still boot to your last working bios on a seperate chip. Some of the latest MBs (PCs) have recovery methods if you get a bad flash.
Out of all the MBs I've flashed (A BUNCH) I've only ever had one not post after the flash. It is a thing that makes you hold your breath the first time you go to boot the board, post flash. Sucks that it happened.
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Old 04-22-08, 08:44 PM
eldorado99 eldorado99 is offline
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Re: My first computer issue - ever

True enough... You are lucky this your first major issue...

Quote:
Originally Posted by dkozloski View Post
This is the kind of event that can happen with any brand of computer. I hope it ends well for you.
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Old 04-22-08, 09:40 PM
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Re: My first computer issue - ever

I get your point Sal. It sucks! Well, look at it this way, at the least you saved a bunch of money because Macs cost much less than PC's ....... oh, wait a minute ....... I guess it's the other way around .......
OK, never mind ........
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Old 04-22-08, 10:09 PM
CadiJeff CadiJeff is offline
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Re: My first computer issue - ever

despite what the propaganda would have you believe macs are no better than PCs they both screw up horribly on a regular basis. the big difference is when that happens with a pc chances are the repair can be done quickly locally and sometimes cheeply, with mac....not so much...hope you are in waranty! Good Luck
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Old 04-22-08, 11:09 PM
Brizzal Brizzal is offline
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Re: My first computer issue - ever

sry to hear sal.....thats why costco doesnt sell apple computers
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Old 04-23-08, 12:57 AM
thebigjimsho thebigjimsho is offline
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Re: My first computer issue - ever

Yeah, Apple sucks.
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Old 04-23-08, 01:33 AM
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Re: My first computer issue - ever

Wut!!11!! not on a Mac... dats da shiznit nothing ever goes wrong with them, you be crazy. Oh yeah, it's cause it has an Intel chip... thats why, see, had it been a real Mac, it would be the bestest computer in da world....peace Mac daddy dogg.
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Old 04-23-08, 10:25 AM
Lord Cadillac Lord Cadillac is offline
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Re: My first computer issue - ever

It's the service, more than anything, that's bothering me. Yes, this could have happened to any computer. If it were a Dell, I'd have had someone here today (at my residence) to replace whatever needed replacing. Who knows when I'll get it back from whoever has it now...
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