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New members, please take a moment to introduce yourself. | Cadillac Forums: Top customer service: Cadillac, Lexus, Porsche, Buick, and Lincoln 
04-17-07, 03:17 PM
|  | Super Moderator Cadillac(s): 4.9 STS and stuff.  | | Join Date: Sep 2003 Location: St Louis MO Age: 28 | | | Top customer service: Cadillac, Lexus, Porsche, Buick, and Lincoln
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04-17-07, 05:44 PM
|  | Moon Parasite Cadillac(s): 2006 STS-V BlackonBlack / 2005 CTS-V Redline (traded in) | | Join Date: Dec 2005 Location: D/FW Tejas | | | Re: Top customer service: Cadillac, Lexus, Porsche, Buick, and Lincoln
Good info to know, makes filling out the customer survey after service more important.
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04-17-07, 08:50 PM
|  | Super Moderator Cadillac(s): Poor man's STS--> '00 Regal GS. | | Join Date: Dec 2004 Location: Twin Cities, MN Age: 22 | | | Re: Top customer service: Cadillac, Lexus, Porsche, Buick, and Lincoln
Eat that Lexus!
__________________ -Chad  From all of these signs saying sorry but we're closed
All the way down the telegraph road
-Dire Straits, Telegraph Road. 1982 |
04-18-07, 12:35 AM
|  | Cadillac Owners Fanatic Cadillac(s): 1996 Cadillac Seville STS (167k) | | Join Date: May 2005 Location: Western NY | | | Re: Top customer service: Cadillac, Lexus, Porsche, Buick, and Lincoln
finally we are on the right track. those are some respectable companies on that list. including my favorite grocery store in the world, Wegman's. good stuff. |
04-18-07, 09:35 AM
|  | I guess I've always liked tank tops... Cadillac(s): None | | Join Date: Dec 2002 Location: West Palm Beach, Florida Age: 38 | | | Re: Top customer service: Cadillac, Lexus, Porsche, Buick, and Lincoln
Indeeed! Apparently, if they get enough good customer service reviews from the surveys, they're awarded $100,000.00 per quarter to do free beyond-warranty work. I had no idea that was even possible...
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04-18-07, 12:13 PM
|  | Cadillac Owners Master Cadillac(s): '93 Cadillac 60 Special; '03 Lincoln TownCar Limited ED | | Join Date: Oct 2003 Location: Northern New Jersey Age: 62 | | | Re: Top customer service: Cadillac, Lexus, Porsche, Buick, and Lincoln
I was also glad to see Lincoln & Buick (my favorite other 2 cars) listed. However, I don't think Buick is going to appreciate their (Business Week) description calling Buick "the highest rated Non-Premium car" ~ on the back cover of a 2005 & 6 Buick brouchure it says "Proud makers of a Premium Automobile"
Growing up in the 50s & 60s before all the foreign alphabet soup model foreign cars, THE Luxury cars were:
Cadillac, Lincoln & Imperial
The Premium cars were:
Buick, Oldsmobile, Chrysler & Mercury
Between the Low Priced and the Premium were:
Pontiac & Dodge
The "Low Priced" Cars were:
Plymouth, Ford, Chevrolet & American Motors & Studebaker.
Last edited by Sandy; 04-18-07 at 12:21 PM.
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