: JD Power Sales Satisfaction Survey

11-18-06, 03:46 PM
The survey is about satisfaction with "the dealership facility, the sales person, the paperwork and finance process, delivery process and vehicle price."

#1 Jaguar
#2 Cadillac
#3-Tied Lincoln
#3-Tied Porsche
#5-Tied Saturn
#5-Tied Lexus

http://money.cnn.com/news/news...5.htm (http://money.cnn.com/news/newsfeeds/articles/djf500/200611151653DOWJONESDJONLINE000919_FORTUNE5.htm)

11-18-06, 03:51 PM
Wow Cadillac came in #2! I'm surprised Lexus wasn't #1.

11-18-06, 09:27 PM
Damn I am surprised! But I am also so happy for Cadillac. They have really come up in the past few years! Good for them.

11-19-06, 09:35 AM
You need to mark COMPLETELY SATISFIED on your surveys. Very Satisfied & lower all score the same. It's a messed up system.