View Full Version : Cadillac says there is no VR problem


transylvania
04-18-06, 01:02 PM
I have just gotten off the phone with Cadillac in which I complained again about not being able to use the phone with Voice Recognition (VR) while driving. The person I was talking to told me they have had no calls about the VR problem.

If you have the VR problem,

PLEASE CALL 800-964-0381

and have them open a file. Maybe then when somebody else calls about this, they will not be able to deny it. And then maybe Cadillac will do something about this.

This is just unacceptable!

Devil_concours
04-18-06, 10:21 PM
hahahahaha
When i called the cs, they said there aren't any rear end issues in cts. hahaha

Jesda
04-19-06, 10:13 PM
Report defects here:
http://www-odi.nhtsa.dot.gov/cars/problems/complain/

jgrade
04-20-06, 04:14 PM
When I talked to one of the techs at the dealer, I told him that the VR sucks and he responded, "rear defrost on".:) Yeah I know lame but couldn't help it.

Actually, he said that everyone complains about the VR and OEM rubber, but nothing ever gets resolved.

transylvania
04-21-06, 11:38 AM
I had my car in for scheduled maintenance and had recall #06516 performed which is some kind of reprogramming. I do not know if it is coincidence, but the VR worked better than before. It is still not what it should be but better.

Coincidence or not?

Cajonkev
04-21-06, 03:02 PM
Coincidence or not?

Co-inkidink I'm afraid.

06516 is a Service Bulletin for reprogramming the ECM. It is engine related only.

But I'm glad the VR is working better for you regardless...:bouncy: