: Cadillac service in Europe



Loadtoad
06-15-05, 12:28 PM
I will be moving to Italy in a few months and I am taking my 05 CTS-V with me. My question is how hard is it to obtain parts to fix our cars over there? How good is the dealer network and are the service techs worth a damn?

Another question is if I choose to sell this car over there for the new ZO6, are there and restrictions like excessive taxes and drama because it is an American vehicle? What would this car be worth over there?

Thanks,
Joe

One last thing..... Is the European NAV DVD going to work in my car?

HotRodSaint
06-22-05, 10:14 PM
Here is GM's Italian site: http://www.opel.it/action/go?cntryCd=IT&langCd=it&webSiteId=GBPIT&page=gmehome&navType=FLASH&navChoice=NO

But I don't see Cadillac listed anywhere.

Loadtoad
06-22-05, 11:11 PM
Why would you go to a Opel site looking for a Cadillac? That's like going to www.pontiac.com (http://www.pontiac.com) and looking for a new Yukon. :hmm:

Now if you use www.cadillaceurope.com (http://www.cadillaceurope.com) , you will be able to see all of the countries, select your language of choice, and search for service shops.

HotRodSaint
06-22-05, 11:23 PM
Why would you go to a Opel site looking for a Cadillac? That's like going to www.pontiac.com (http://www.pontiac.com) and looking for a new Yukon. :hmm:

Now if you use www.cadillaceurope.com (http://www.cadillaceurope.com) , you will be able to see all of the countries, select your language of choice, and search for service shops.

I didn't, I went to GM World Wide (http://www.gm.com/automotive/vehicle_shopping/worldwide_sites/) looking for Italy.

It's not my fault GM doesn't know how to market their internet sites properly.

Besides, you will be taking your car to an Opel dealer anyway and NOT a Cadillac dealer.

Sorry to bother you.

Loadtoad
06-22-05, 11:41 PM
I didn't, I went to GM World Wide (http://www.gm.com/automotive/vehicle_shopping/worldwide_sites/) looking for Italy.

It's not my fault GM doesn't know how to market their internet sites properly.

Besides, you will be taking your car to an Opel dealer anyway and NOT a Cadillac dealer.

Sorry to bother you.

According to the www.cadillaceurope.com (http://www.cadillaceurope.com) website, the dealership sells Cadillac & Chevrolet. According to the dealer's individual website, the dealer sells Cadillac, Chevrolet, and Opel. I bought my car from a dealership that also sells Buick so does that mean it was not a Cadillac Dealership?

You have not bothered me at all..... just got me absolutely nowhere in the search for my answers but atleast I am entertained knowing that if a dealership sells more than one nameplate, they will not be an Authorized Factory Retailer. You say it best yourself ....

Besides, you will be taking your car to an Opel dealer anyway and NOT a Cadillac dealer.

HotRodSaint
06-22-05, 11:54 PM
Why would you go to a Opel site looking for a Cadillac?

Why are you looking for a Cadillac, I thought you had one?

If service is what you want, then the Opel dealer can help you.

If an argument is what you want, then no one will help you.

Ariva Derci

Loadtoad
06-23-05, 01:21 AM
Why are you looking for a Cadillac, I thought you had one?

If service is what you want, then the Opel dealer can help you.

If an argument is what you want, then no one will help you.

Ariva Derci

I asked for experiences of people who own Cadillacs and get them serviced in Europe. You post in the thread that you cannot find Cadillac in Italy. How did that help me? I showed you how to find Cadillac service centers and retailers in Italy.

Then you tell me I will not be taking my car to a Cadillac dealer to be worked on which tells me you did not look at the Cadillac website because you would have seen that the Cadillac servicing dealers are also retailers. Again.... how did this help me?

This place here will be my local service center http://www.autogiada.com/enter.html

As you will see, they SELL and SERVICE Cadillac, Chevrolet, and Opel.

There is no arguement, debate, or speculation. This is old news to me as it would be with the people who live in Europe and deal with the GM network.

Now back to my origional questions......

Experience of dealer infrastructure? Is Cadillac relatively new to the EU or is the dealer service network established and experienced?

Customer Service?

Somethings I have learned is that Cadillac North America and Cadillac Europe are 2 seperate entities who do not communicate with eachother :banghead: . It took an entire week of shoulder-shrugging from the Corperate level on both sides of the pond to find out that my factory 4 year/ 50k mile warranty will transfer in Europe. That was not as bad as it taking 3 weeks to learn that my GMPP extended warranty would not be accepted in Europe on my 02 ZO6.

powerglide
06-23-05, 01:16 PM
At least HRS bothered looking it up for you and replied to your thread.....jeez.