: Corsa scrwwed me over!



MrEr1c
04-02-05, 06:28 PM
Those bastards at corsa sent me some exhaust for my 99 seville and they ddidn't even ****ing weld the hanger bar in the correct place.

they welded the hanger bar on the opposite side of the section where they were supposed to weld.

and i can't do anything about it becuase i still want my warrenty.

THOSE BASTARDS!

too bad i already cut the stock pipe off...

Edit: sorry for the foul language but im in a very bad mood. im going to have to drive to car with only the headers to catalytic converter and a dump. lol. At least it sounds awesome. Nice and deep. im thinking maybe the deville model corsa exhaust has the hanger welded the other way and they accidently sent me the deville style instead of seville. Either way its their fault and im angry.

I plan on talking to corsa on monday (no corsa support on weekends!) and explaining the situation and they better send me a new intermediate pipe and possibly a new center muffler becuase the one i recieved happened to have a dent on it. And they better pay any shipping that goes on between them sending, me sending stuff to them, etc.

I don't like spending this much money and having useless products sent to me.

And o yeah! The tips look really great...too bad they are not on my car yet.

Spyder
04-02-05, 07:48 PM
When you talk to them be polite and professional...Have a pen and paper ready and note down what you are told, who told it to you, time of day and all that. Chances are you'll end up with the right parts and be happy. They're a pretty big company that should take care of their customers. Good luck!

danbuc
04-02-05, 10:01 PM
The system for the Later model Deville's and Seville's is the exact same. The only difference, is the length of pipe, needed to connect to the Catalytic converter. You have to cut it slightly longer for the Deville I believe.

What year Seville do you have? I think there might have been some minor changes between the years. I know that they used a difference design of catalytic converter after 1998, which is why they don't list it. It's still fits though, it just needs to be welded on, instead of clamp to the cat.

Corsa will be more than willing to help you solve this problem, as long as your polight with them. When I spoke with them, about the kit before I ordered mine, they wer very polite and helpful. I know how it is, when you spend alot of money on something, and it doesn't work out as planned. Just have patience with them, and they will straighten everything out. Good Luck. :thumbsup:

edit: Just so you know, the statement made about the difference between the Devill and Seville, was based on the information supplied in the installation manual that came with the kit. It only specified a different length needed to reach the cat. Ohter than that, they were both the same.

edit#2: I didn't notice when I first read you post that it was for a 1999. When you say the hanger was welded on in the wrong place, what do you mean exactly. The hanger should be located, almost directly inbetween the resonator, and Y-pipe. Did you make sure that you were placing the components in the right place? I've got a picture off of their website here, with the whole kit assembled, it shoudl look exactly like this when installed under the car.

MrEr1c
04-02-05, 11:50 PM
The system for the Later model Deville's and Seville's is the exact same. The only difference, is the length of pipe, needed to connect to the Catalytic converter. You have to cut it slightly longer for the Deville I believe.

What year Seville do you have? I think there might have been some minor changes between the years. I know that they used a difference design of catalytic converter after 1998, which is why they don't list it. It's still fits though, it just needs to be welded on, instead of clamp to the cat.

Corsa will be more than willing to help you solve this problem, as long as your polight with them. When I spoke with them, about the kit before I ordered mine, they wer very polite and helpful. I know how it is, when you spend alot of money on something, and it doesn't work out as planned. Just have patience with them, and they will straighten everything out. Good Luck. :thumbsup:

edit: Just so you know, the statement made about the difference between the Devill and Seville, was based on the information supplied in the installation manual that came with the kit. It only specified a different length needed to reach the cat. Ohter than that, they were both the same.

edit#2: I didn't notice when I first read you post that it was for a 1999. When you say the hanger was welded on in the wrong place, what do you mean exactly. The hanger should be located, almost directly inbetween the resonator, and Y-pipe. Did you make sure that you were placing the components in the right place? I've got a picture off of their website here, with the whole kit assembled, it shoudl look exactly like this when installed under the car.

yeah im going to try to be polite. i just need the part quickly.

you can see in the picture that the hanger bar is located more towards the straight pipe. On my kit, the hanger bar is located on the other side of the diagonal piping.

Please disregard the stars
********/------\
---------/****** \---- thats what the pipe looks like. the hanger bar is supposded to be on the first forward slash but my hanger is on the second/upper forward slash. i know its a bad diagram but it works.

Edit: Does anyone know/think there would be a problem running the car with no mufflers or anything for a couple of days? im not sure about the o2 sensor and what thats going to do. (i know its gonna throw the check engine light but what else could happen?)

danbuc
04-03-05, 01:41 AM
Oh, I see what you mean now. The hanger on your's was welded to the side with the tiny straight section where the resonator hooks up. They should be able to ship you a new pipe, and a new resonator, since you said it was damaged. They will probably pay for shipping too.

As far as running the car with no exhaust system hooked up, as long as you didn't hack off the section of pipe behind the cat where the second O2 sensor is, it should still run fine. It will be EXTREMELY loud though. It might also run a little rough, because of the massive loss of exhaust back pressure. If you don't want to get a massive headache, or attract the cops, I wouldn't drive it. It would be fun to hear what it sounds like though. Do you think you might be able to post and audio clip? Tha would be cool.

Good Luck with Corsa. They'll straighten all this out for you. Very nice people there. :thumbsup:


edit: I'm just trying to picture this here- your's looks like this

```````````````/-------\``````_______
----------------/````````\--{--[_______]--

when it should look like this-

```````````````/-------\``````_______
----------{-----/````````\-----[_______]--

````````` ________
{ = hanger [_______] = resonator Is this what it looks like?

Loose screw
04-03-05, 03:34 AM
If you drive it you risk all that heat damaging the paint, how much rust is acceptable and burning up your floor maybe even a fire and of course it will smell like smoke for the rest of it's life - plus don't forget a ticket you will get.

Rent a car for a few days, it will be much cheaper in the long run, or put your old exhaust back on with a few repair sleeves, some clamps and of course bailing wire.

turbojimmy
04-03-05, 08:07 AM
EDIT: I thought the kits were 2000 and up, but they're not for the Seville.

Be nice and polite on the phone - they'll be a lot less inclined to help you if you're a d*ck about it. Instead of starting out with accusing them of a f-up, say things like "I think maybe you sent me the wrong intermediate pipe...." instead of "You m-f'ers sent me the wrong f'n intermediate pipe...". Measure it first so you can tell them what you've got.

Jim

MrEr1c
04-03-05, 10:02 AM
```````````````/-------\``````_______
----------------/````````\-----[_______]---o2-(had to cut here)

not quite. the...^first forward slash from left to right is where it should be.


```````````````/-------\``````_______
----------------/````````\--{--[_______]---o2-(had to cut here)
instead its on the.^ second forward slash

the hanger bar is located about 3 inches from where it should be.


about the exhaust as is. As part of the corsa installation process i had to cut the pipe from right before the o2 sensor (right after the cat) so the sensor is just hanging there not in the exhaust or anything. (actually i shoved the sensor back into its own hanger to keep it from dragging on the ground or anything.

i have my doubts about the car catching fire from exhaust like it is becuase of the way other cars can run dumps and it would be very similar setup.

And if i can find my video camera i'll try to get a video clip of it so you can see what the problem is and how it sounds. LOL

Thanks for all the responses.

1fastSTS
04-05-05, 05:09 PM
i have a 99 seville and they sent me corsa for it, so thye do have it.
people make mistakes. everything will workout, and im sure they will cover any shipping costs.

Aurora40
04-06-05, 09:31 PM
Does your pipe look like the one in this installation guide? http://www.corsaperf.com/InstallCadillacSTSDTSSys.pdf

Also, if you haven't talked to them about a replacement yet, they didn't screw you over, they just screwed up...

MrEr1c
04-07-05, 05:55 AM
yep it is so they did not screw me over.

i talked to them and they were very polite to me and recognized the problem from my descriptions. it was indeed a deville intermediate pipe packaged with seville everything else. they sent a new pipe next day air free of charge and i installed it last night.

only one more problem but this one is small.

i rate corsa customer service an A+ with a 98/99%. not a 100 becuase they were not there for me on the weekend. but i can respect not wanting to work on the weekends too.

corsa quality control on the other hand i'll just say is NOT an A+.

turbojimmy
04-07-05, 08:31 AM
it was indeed a deville intermediate pipe packaged with seville everything else.

Everything else is the same for the Deville and Seville so what you got was a Deville kit (which is a 14151 vs. a 14150). So it's not like they slipped a random Deville part into a Seville-specific system. I guess they just shipped you the wrong kit.

So how do you like it? Mine should be shipping soon.

Jim

MrEr1c
04-07-05, 06:29 PM
Everything else is the same for the Deville and Seville so what you got was a Deville kit (which is a 14151 vs. a 14150). So it's not like they slipped a random Deville part into a Seville-specific system. I guess they just shipped you the wrong kit.

So how do you like it? Mine should be shipping soon.

Jim
if i remmeber correctly they shipped the seville kit with a deville pipe in it according to the numbers and from what Paul said.

So far a love it. i was getting a bit of leaking when installed so i took everything apart and used exhaust sealant and now its all set. it sounds extrememly quiet compared to with no exhaust from the cat back. Its nice and quiet but when you give it some throttle it sounds really nice but nothing to obnocsciouse (sp?).

its just my tips are not on becuase of them not fitting correctly where one sticks out too far. its a problem with the inside wld restricting the pipe from going in further so that it sticks out.

i was worrying that it mihgt be too loud to go on road trips but i was wrong. it sounds perfect.

turbojimmy
04-07-05, 07:53 PM
i was worrying that it mihgt be too loud to go on road trips but i was wrong. it sounds perfect.

Cool - thanks for the review. Mine shipped yesterday. Might be here tomorrow. I was reluctant to mess with it because of what you mentioned - leaks. Stock systems don't leak. Once you start hacking into it and introduce clamps you introduce leaks. But I think it'll sound pretty sweet.

Jim

turbojimmy
04-09-05, 01:06 PM
Damn it.

I cut my exhaust system off and go to put the Corsa system on and the stupid intermediate pipe is wrong. I gotta drive the car so I put it together anyway. Guess I have to call Corsa on Monday.

Pics attached.

Also, I measured the 18.5" (for the Deville) back from the cat flange just like they said (even using the pictures for reference) and the cat was too short. You could see daylight through the slits in the new pipe (the cuts they make so you can compress it). So I had to cut the Corsa pipe, which I'm sure voids the warranty. Now it leaks at the cat. I'm going to have to have it welded up or something.

It sounds really nice, though. Much louder than I had anticipated actually.

danbuc
04-09-05, 09:44 PM
Hmmm....weird how everyone seems to be getting parts with peices welded in the wrong place. The Corsa system wasn't even desgined for my car, because of the different cat, but it fit just fine. It did require some welding (pipe to cat), but that was it. I would definitely call them up, and let them know abotu some of the problems people have been having. It might help them straighten out any issues they might be having with machinery (or personel), or whatever. I'm sure they will straighten everything out. :thumbsup:

turbojimmy
04-09-05, 09:57 PM
I'm sure they will straighten everything out. :thumbsup:

I shot them an e-mail with pics. The RH muffler is goofy, too. The tips don't extend far enough because the muffler is too far back.

I gotta say, though, that the sound puts an uncontrollable grin on your face. The car may be a tuna boat, but listening to it as my brother romped on it out of my driveway was music to my ears. He thinks it's more peppy, but I don't feel it. It does turn heads now though.

In case anyone is wondering, I took the big 'ol screwdriver out after I got everything clamped down. The system is hanging by the cat and the muffler hangers.

Jim

danbuc
04-10-05, 12:29 AM
Yeah, I always thought it's sounded really cool, but I was inside the car. It wasn't until I had to follow my stepfather in my Mustang (he was driving the STS), that I finally got to hear how incredible it sounds from outside the car. My Mustang is loud as hell inside and out, and when my stepfather floored it getting onto the highway (He asked nicely if he could so I said yes), the sound completely overpowered my Mustang. I was amazed at how well it sounded. I had no idea that's what people were hearing. It just made me love it even more. Now I find myself driving with the windows open, even if it's 40 degrees outside. As long as it's not raining or snowing, I just gotta hear that exhaust. :D

MrEr1c
04-10-05, 07:57 PM
I shot them an e-mail with pics. The RH muffler is goofy, too. The tips don't extend far enough because the muffler is too far back.

I gotta say, though, that the sound puts an uncontrollable grin on your face. The car may be a tuna boat, but listening to it as my brother romped on it out of my driveway was music to my ears. He thinks it's more peppy, but I don't feel it. It does turn heads now though.

In case anyone is wondering, I took the big 'ol screwdriver out after I got everything clamped down. The system is hanging by the cat and the muffler hangers.

Jim
that sucks that you had problems also with corsa. they should be able to easily fix the problem on mondaY.

i just installed the tips on mine today and i love how they look.

by any chance did you drive around or at least start up the car after you cut the stock pipe? it sounds incredible. a nice low and deep rumble at idle.

good luck.

turbojimmy
04-10-05, 08:14 PM
that sucks that you had problems also with corsa. they should be able to easily fix the problem on mondaY.

i just installed the tips on mine today and i love how they look.

by any chance did you drive around or at least start up the car after you cut the stock pipe? it sounds incredible. a nice low and deep rumble at idle.

good luck.

I was going to just drive it with it open at the cat, but it was already up in the air and I was under it so I figured I may as well put it together. The only problem was the location of the crossbar, so it all fit okay otherwise (except my RH muffler comes up short so the tips don't extend far enough out on that side).

I get enough dirty looks from the neighbors when I drive the GN w/ the dump open anyway.

I sent and e-mail w/ pics to Corsa. We'll see what happens. I expect a new RH muffler and intermediate pipe.

Jim

turbojimmy
04-11-05, 10:18 AM
Talked to Corsa - they're sending me a new intermediate pipe and a new RH muffler no questions asked.

I didn't get into the cat-length problem with them. That's probably my fault. plus like I said I modified their center muffler and shouldn't have. I'll pay to have that remedied myself. What would be helpful in their instructions, however, is instead of meauring from the cat flange back they should tell you how much should be left at the end of the cat after cutting it. That way you measure the intermediate pipe from the weld at the back of the cat to some distance toward the rear of the car (looks like it would be 4 or 5" or so). I might have a replacement cat where the converter part of the unit is a different length so when I measured from the flange back I didn't have enough pipe left at the end.

Jim

danbuc
04-11-05, 12:08 PM
Sounds like everything worked out ok. Good Luck with the install.

turbojimmy
04-22-05, 07:38 AM
So I just got my replacement Corsa stuff last night.

I take the new muffler out. It's the same length as the old one -about 1/2" too short. F' it. I'm just going to try to steal the extra 1/2" I need at the slip-joints.

The intermediate pipe is the same damn pipe they sent me before. The cross-bar is in the wrong place for a DTS. I even sent them pictures. I don't know how else to convey this problem to them. I could have had Meineke cut the old bar off and weld it on a few inches back a week ago, but I wanted the right pipe from Corsa.

Now the Caddy is in the driveway, up on jackstands disassembled - again. I'm going to have to put it back together incorrectly - again. I might go to Meineke and send the bill to Corsa. It's gotta be cheaper for them than sending the wrong pipes between Ohio and NJ multiple times.

Jim

MrEr1c
04-23-05, 02:21 PM
wow turbojimmy that sucks.

if you want to have corsa deal with it again than have them overnight it. thats how they shipped it for me. im in new hampshire and they got me the new pipe in one day.

who did you talk with? i talked with Paul Santiago and he was great and recognized the exact problem i was having. Did they understand the problem?

hope everything works out.

btw, if you go with Meineke are you going to have them weld it up instead of using the clamps?

turbojimmy
04-23-05, 03:06 PM
wow turbojimmy that sucks.

if you want to have corsa deal with it again than have them overnight it. thats how they shipped it for me. im in new hampshire and they got me the new pipe in one day.

who did you talk with? i talked with Paul Santiago and he was great and recognized the exact problem i was having. Did they understand the problem?

hope everything works out.

btw, if you go with Meineke are you going to have them weld it up instead of using the clamps?

I talked to Jeff. I sent him pics and spoke to him on the phone. He seemed to understand the problem, but evidently he's not getting it.

It took them over a week to get me this wrong stuff, I sent it back the next day. All I want now is the correct intermediate pipe.

I took it to Meineke and had them weld it where the center muffler slips on the cat since it was leaking there. I'm not sure what I'm going to do with the rest of it. Those Torka clamps suck. You really have to crank them down to get them to seal (I used a pneumatic impact wrench, which made it tough to get things apart again).

I really like the system. It sounds great and the quality is awesome. I had it on the highway for the first time today and at an 80 MPH cruise (2500 RPM) it's very quiet. Every other V8 I've had enters the drone zone at that RPM with an aftermarket system. If I could get them to send me the right parts I'll be golden.

Jeff was on the road most of last week. I'll try to get him on monday.

Jim

Dadillac
04-23-05, 07:19 PM
Turbojimmy

Where in NJ are you located? I would really like to hear your exhaust. My exhaust needs replacing, and am consideriing the Corsa system. I live in Woodbridge.

Don

turbojimmy
04-23-05, 08:50 PM
Dadillac,

I'm up north - sent you a PM.

Jim

an01sts
04-26-05, 11:45 PM
The problem is that engineers think that they are mechanics, but if you're a mechanic, it's obvious that engineers don't know squat about twisting wrenches.

I had wondered about how the pipe attached: If a pipe is stretched to go over another pipe, often, it requires some tinkering--enlarging or reducing--to get a good marriage between pipes. Also, it usually requires welding to get a leak free seal. In other words, you cannot get an in-the-box system that you can bolt on and not have it leak.

Those slits are what all that fancy termonoligy they use as far as joining pipes. I had wondered what fancy connection they uses. That type of connection had entered my mind, but I thought that technology may have found a better way.

As far as warranty, you can kiss that good by, and I knew that when I read the fine print in the warranty. First of all, the step-by-step process makes the practically of the warranty null and void. Factor in non coverd labor charges if you have it done, and the warranty is useless.

I'm not postive, and it's too late to go look it up, but if I recall correctly, the warranty is voild if the system is welded. In other words, because correctly installed exaust systems have all joints welded, a correctly installed system voids the warranty.

turbojimmy
04-27-05, 05:24 AM
I'm not postive, and it's too late to go look it up, but if I recall correctly, the warranty is voild if the system is welded. In other words, because correctly installed exaust systems have all joints welded, a correctly installed system voids the warranty.

I'm pretty sure welding voids the warranty. It's not leaking anymore since I put it back on the 2nd time. It only leaked, and I only had to weld it, because I cut it at the cat. I agree that welding is a superior solution. I'm not sure how long these band-type clamps are going to stay sealed. I have $25 in labor into it from the local Meineke. He'd probably weld up the rest of it for $50.

It took a few days but I finally got in touch with Corsa about the wrong intermediate pipe. The sales guy apologized profusely but never really did confirm that the problem was that they keep sending me the wrong pipe. I sent him another picture, this time with dimensions drawn on it. He said 'engineering' figured out what the 'problem' was. He didn't elaborate and I didn't ask him to. If they 'engineer' a pipe to my dimensions that's fine. They're manufacturing the pipe today and overnighting it.

In the meantime the guy at Meineke had stretched one rubber hanger to meet the wrong intermediate pipe. This causes the whole system to pull to the right so after a few miles of driving it's banging around under there. I guess it's better to have the intermediate pipe hanging by something than nothing.

Jim

turbojimmy
04-30-05, 12:44 PM
So the new pipe arrived Thursday. I felt kind of bad because they paid to overnight it but I knew I wouldn't get to it until today (Saturday).

The new pipe fits perfectly, but I have a feeling they just built it to my specs rather than acknowleging the real problem. The real problem being that there are 2 different intermediate pipes for the STS and DTS. The new pipe has the same part number on it as the previous 2 incorrect pipes, but this time they put the crossbar where I told them to (3" behind those on the other pipes they sent). They were really cool about it, but I'd feel better if they said "yes, we sent you an STS pipe rather than a DTS pipe". That never happened. Instead they said they 'worked out with the technicians'.

Now the f'n thing leaks, though. You can only take those Torka clamps on and off so many times before they become distorted. The new intermediate pipe is leaking where it meets the center muffler. I've got to crawl under there again and see if I can seal it up. Not today though.

Jim

MrEr1c
04-30-05, 03:28 PM
Now the f'n thing leaks, though. You can only take those Torka clamps on and off so many times before they become distorted. The new intermediate pipe is leaking where it meets the center muffler. I've got to crawl under there again and see if I can seal it up. Not today though.

Jim

lol don't you hate having to go back under the car?

i spent probabnly double the time it should have taken under my car and then getting the tips perfect (or good enough) was a bitch too.

Lifts should be in the designing of every garage.

glad everything is ok now for you.

turbojimmy
04-30-05, 03:48 PM
lol don't you hate having to go back under the car?

i spent probabnly double the time it should have taken under my car and then getting the tips perfect (or good enough) was a bitch too.

Lifts should be in the designing of every garage.

glad everything is ok now for you.

My garage is small. I can work in there, but it's tight so I work in the driveway whenever possible. I tightened it up some more with an impact wrench but I don't think it's actually sealed. It's not going to get any tighter so I think I have to get another clamp.

I may have Meineke weld that one up too.

Jim

Spyder
04-30-05, 08:48 PM
If its finally the way you want it, get the damned thing welded... besides the leak, whatdya think of the sound of the new exhaust?

turbojimmy
05-01-05, 07:22 AM
If its finally the way you want it, get the damned thing welded... besides the leak, whatdya think of the sound of the new exhaust?

It's awesome. No complaints there.

I think I have it the way I want it now. I may have it welded up. The only question now is the adjust the tips so they extend a little past the bumper or keep them subtle like stock. Any opinions? I like being able to see the "CORSA" on the tips, but I think having the tips stick out takes some of the clean look away from the rear.

Jim

Spyder
05-01-05, 08:47 PM
yea...tough call on that one...I think it'd be cool to have "Corsa" showing, but I agree with the clean look too... Time for the coin flip!

MrEr1c
05-01-05, 10:40 PM
my tips are out far enough so that "corsa" is showing but not completely. its like that becuase of the the way the tips had to be or else they wouldn't be even.