: Retract running boards



fireftr170
06-19-13, 01:19 AM
I have an 08 Escalade,the drivers side running board will not come down any more no matter what door I open. The passengers still works fine. Has anyone ran into this? Where do I start?? Please help!!

Submariner409
06-19-13, 09:17 AM
Maybe better off up in Escalade - if this is still warranty work then CCC can track you down through the redirect.

Cadillac Cust Svc
06-19-13, 11:46 AM
I have an 08 Escalade,the drivers side running board will not come down any more no matter what door I open. The passengers still works fine. Has anyone ran into this? Where do I start?? Please help!!

Hello fireftr170,

If you private message me with your VIN and mileage I am more than happy to look into this on your behalf.

Sincerely,

Laura M.
Cadillac Customer Service

WHEAT40201
06-20-13, 08:24 PM
It is probably the motor on that running board. Mine went out and I had to replace the entire running board on driver side.