: Seat Cooling Function



kipsts
06-13-13, 09:41 AM
I have a Platinum XTS SilverFox, and if you have seen my other posts, know that I am very happy with the car. One concern I have however is with the seat cooling function. On a recent long road trip with ambient temperatures in the 90 to 105 range I felt the seat cooling was not working properly. The AC kept the car perfectly comfortable without any problem. But the front seats remained warm. I expected that I would feel the cooling effect when the seat cooling was turned on, but if it was there it was very subtle at best. What have others experienced in this regard? By the way, the seat heating function works extremely well and very quickly. I do plan on taking it in to my dealer but wanted to see if this is typical of others experience. :cool2:

Caddy Daddy.com
06-13-13, 10:33 AM
I have been complaining about this to my dealer for months. I feel nothing at 70 degrees outside. My car is in for warranty work again with this on the list. My car has so many problems Some of the higher up service techs are now involved. The dealer says seats work as Cadillac designed them. I say bad job. I have had other cars even 2003 models that are much better than this Cadillac feature. The need fix this. DADDY

kipsts
06-13-13, 10:37 AM
Thanks for the input Caddy Daddy. Sorry to hear you are having a slew problems. The seat cooling is fortunately the only issue of concern I have with mine. :cool2:

marathonman89
06-13-13, 10:38 AM
Sorry for your problem. Mine works fine.
FYI - the rear ac is on by default. if you go to the CUE climate screen and turn it off (assuming no rear passengers) and press the lock icon to the right of the rear ac power icon it will keep the rear ac off for the rest of the day regardless of start and stops. This will bring more air to the front vents.
As an aside: When the dealer performed the March CUE update on my Premium they inadvertently disconnected the rear ac vents. This resulted in obviously chilled cup holders. Just a thought.

kipsts
06-13-13, 10:44 AM
Sorry for your problem. Mine works fine.
FYI - the rear ac is on by default. if you go to the CUE climate screen and turn it off (assuming no rear passengers) and press the lock icon to the right of the rear ac power icon it will keep the rear ac off for the rest of the day regardless of start and stops. This will bring more air to the front vents.
As an aside: When the dealer performed the March CUE update on my Premium they inadvertently disconnected the rear ac vents. This resulted in obviously chilled cup holders. Just a thought. Thanks for the suggestion. I will try turning down the rear seat fans. However my issue is not with the front vents which put out a ton of cold air, it is with the seat cooling. My understanding is that there are actual fans in the seat frame but regardless there does not seem to be any perceptable air movement from the seats when you turn on the seat cooling at max. After reading your original post about the CUE update/disconnect I did take my car back to have them ensure mine wasn't disconnected in a similar fashion. The tech checked and said it was fine. :cool2:

RockvilleXTS
06-13-13, 10:46 AM
The best cooled seats I've had were on my 2007 Buick Lucerne. Worked very well. My 2008 STS worked OK. They worked better if the AC was on than if I'd turned the compressor off. My XTS' cooled seats are the most discrete of all 3 cars. I can barely feel the effect. I wonder if that is because the large thigh bolster in the front means there are fewer openings? But, as mentioned above, the heaters are superb.

MikeM2013XTS
06-13-13, 07:49 PM
I have a 2013 XTS Platinum. The seat cooling in my car is almost instantly discernible when I turn it on. Feels the same as my 2007 and 2005 STS's did.

kipsts
06-13-13, 07:56 PM
I have a 2013 XTS Platinum. The seat cooling in my car is almost instantly discernible when I turn it on. Feels the same as my 2007 and 2005 STS's did. MikeM2013XTS: That certainly sounds quite different than mine. Today in 105 degree temps, we could barely feel the cooling on the bottom portion but never felt it on the back of the seat. You clearly feel it on both the top and bottom of your seats? Also when you have used it how how has it been outside? Thanks! :cool2:

330GT
06-13-13, 09:04 PM
I also have the same feature on my XTS and out here in So. Cal. the "seat cooling" function is not much to brag about. As I see it, it is just a FAN, nothing else. On a cool day with the switch on HIGH, I do feel a soft draft going through the cushion and nothing on the back. It sounds like the ventilation is only for the cushion and not the entire seating area. Don't wear heavy clothing otherwise you'll be missing out on this great feature!

kipsts
06-13-13, 09:08 PM
I also have the same feature on my XTS and out here in So. Cal. the "seat cooling" function is not much to brag about. As I see it, it is just a FAN, nothing else. On a cool day with the switch on HIGH, I do feel a soft draft going through the cushion and nothing on the back. It sounds like the ventilation is only for the cushion and not the entire seating area. Don't wear heavy clothing otherwise you'll be missing out on this great feature! Agree with your experience- I'm in Vegas. However that was not the case with my STS. It actually functioned to cool you back and bottom and worked well in Vegas. My guess is there is something not quite right with the way they have them set up on the new XTSs. :cool2:

Caddymania
06-15-13, 08:10 PM
I agree with what most have said here. The AC in the seats is very subtle at best. It may be the difference between air-conditioned seats vs. ventilated seats. In my 2009 STS, the AC in the seats worked well, and after a few minutes I would have to turn it to low. Under the seat in the back you could feel hot air blowing like the opposite side of a heat pump. This is really my only complaint with my Platinum XTS. Otherwise I really like the car and think it is a great improvement over my STS. I am going to have this checked at my next service appointment.

Cadillac Cust Svc
06-15-13, 09:47 PM
I agree with what most have said here. The AC in the seats is very subtle at best. It may be the difference between air-conditioned seats vs. ventilated seats. In my 2009 STS, the AC in the seats worked well, and after a few minutes I would have to turn it to low. Under the seat in the back you could feel hot air blowing like the opposite side of a heat pump. This is really my only complaint with my Platinum XTS. Otherwise I really like the car and think it is a great improvement over my STS. I am going to have this checked at my next service appointment.

Hello Caddymania,

I am happy to hear that you are enjoying your XTS! I apologize that you are experiencing an issue with your air conditioned seats though. I see that you are going to have them checked out at your next service appointment. If you would like my assistance in working with the dealership, please private message me. Thank you very much for your time, and please keep us updated on this situation.

Gregory W.
Cadillac Customer Care

kipsts
06-15-13, 10:21 PM
Hello Caddymania,

I am happy to hear that you are enjoying your XTS! I apologize that you are experiencing an issue with your air conditioned seats though. I see that you are going to have them checked out at your next service appointment. If you would like my assistance in working with the dealership, please private message me. Thank you very much for your time, and please keep us updated on this situation.

Gregory W.
Cadillac Customer Care Gregory W. What would be of more value is whether this is a problem being experienced by a number of XTS owners. As Caddymania I did not have the same poor cooling with any of my previous STSs.

rchern
06-16-13, 12:13 PM
Are the seats air conditioned or just ventilated? On Cadillac's website under trims and specifications it says ventilated. I've had the ventilated in my current and one, possibly two previous Caddys. I've never found them to be that great. From what I understand they suck air in not blow it out. My theory is that you're not going to feel it as well if you're sitting tight against the perforated seat surface because you're blocking the airflow. You'll feel it more where your body is away from the seat a little.

pkadanec
06-17-13, 03:05 PM
You are correct, they are ventilated, not cooled. I have owned a CTS and an SRX before the XTS. In each case the "ventilated" seats worked much better than they do in the XTS.

thebigjimsho
06-19-13, 04:55 PM
The ventilated seats in my V worked fine. But, if I was very hot and wearing heavier clothing, such as jeans, the feeling wasn't strong. That was a me problem. If I were wearing lighter, dryer clothing, I'd be fine.

Nevertheless, even if you are hot and sweaty, this feature will eventually get you comfortable.

Unfortunately, "cooled" seats is a vague term. Cadillac decided to not overcomplicate with actual A/C in their seats so they went with ventilation. Fine if you know what its designed to do. Frustrating if you want to have a cold seat when you push the button...

orbson
06-22-13, 04:10 PM
Just got a new XTS Premium. The ventilated seats are not working! I had a Lincoln MKS before this and the air conditioned seats worked very well. The Cadillac dealer tech said he could feel it when he sat in the driver seat, but that the effect is "subtle". I drove it home for 40 minutes and it never showed any improvement. The AC works great, just not the seat ventilation. Will be taking it back to the dealer to see if something is wrong.

Caddy Daddy.com
06-22-13, 07:07 PM
Just got a new XTS Premium. The ventilated seats are not working! I had a Lincoln MKS before this and the air conditioned seats worked very well. The Cadillac dealer tech said he could feel it when he sat in the driver seat, but that the effect is "subtle". I drove it home for 40 minutes and it never showed any improvement. The AC works great, just not the seat ventilation. Will be taking it back to the dealer to see if something is wrong.

You are beating a dead horse. Bad design. Been twice for this myself and got my car back. Only way is if enough customers make a big stink about it and made maybe GM will try for solution. If I was GM's design guy on this I would be looking for another job. Better to not have and say this is a feature. Yes all of my testing has been in a tee shirt. DADDY

Cadillac Cust Svc
06-24-13, 10:40 AM
Just got a new XTS Premium. The ventilated seats are not working! I had a Lincoln MKS before this and the air conditioned seats worked very well. The Cadillac dealer tech said he could feel it when he sat in the driver seat, but that the effect is "subtle". I drove it home for 40 minutes and it never showed any improvement. The AC works great, just not the seat ventilation. Will be taking it back to the dealer to see if something is wrong.

Hello orbson,

Welcome to the forum and congrats on your new XTS Premium! I apologize for your ventilated seats not functioning properly. Let me know how things go after your dealership visit. I can be reached via private message so we can continue any interaction. If you are unable to private message, we can be reached at socialmedia@gm.com.

Laura M.
Cadillac Customer Service

Lizbill
06-24-13, 03:31 PM
I really can't tell the difference if they are on or off. The heat part seems to work but in SC, heating ain't the problem. Cooling is.

DG2
06-27-13, 10:14 AM
Very poor design and a bit misleading to call them " cooled seats". I have them in my STS and 2011 Escalade and the " cooling " effect is a joke. New GM should make them real AC seats like MB-BMW -Audi The first thing I brought my Sts to the dealer for bCk in 2005 was cooled seats. I learned what all of you are learning now and I am disappointed GM hadn't perfected this.

Do it right or don't offer !

pkadanec
07-01-13, 11:44 PM
actually now that i think about it the damn thing vibrates so much on high that they should sell them as "massaging" seats!

kipsts
07-02-13, 12:17 AM
actually now that i think about it the damn thing vibrates so much on high that they should sell them as "massaging" seats! My guess is that there is a problem with your fans in the seats. On high in my Platinum XTS you do not feel the fan vibrate (or hardly the air ) but you do hear them if there is no other noise present. :cool2:

Cadjiek
07-02-13, 05:20 PM
My ventilated seats work just fine. They perform just like the ones on the 07 sts that i had before the Xts.
Both seat back and seating surface provide a soft gentle cooling effect. I have noticed especially if Iam working outside and I get sweated up and have to run to the store for something I need. Very refreshing I might add!

kipsts
07-02-13, 05:27 PM
My ventilated seats work just fine. They perform just like the ones on the 07 sts that i had before the Xts.
Both seat back and seating surface provide a soft gentle cooling effect. I have noticed especially if Iam working outside and I get sweated up and have to run to the store for something I need. Very refreshing I might add!
Glad to hear that your XTS seats are working well. From my personal experience and reading others replies here, it seems that there may be a QC issue related to the ventilated seats in the XTS where in some like you car, it works, and others like mine it does not. Mine definitely doesn't function as it did in my prior STSs. It is virtually nonexistent on high other than for the hum of the fans.

DG2
07-03-13, 11:40 PM
My ventilated seats work just fine. They perform just like the ones on the 07 sts that i had before the Xts.
Both seat back and seating surface provide a soft gentle cooling effect. I have noticed especially if Iam working outside and I get sweated up and have to run to the store for something I need. Very refreshing I might add!

Do you drive nude by any chance ? :) I can barly feel it in both my Cadillacs. Sorry but it shouldn't be subtle. That said if yours work I'm happy for ya.

kipsts
07-03-13, 11:42 PM
Do you drive nude by any chance ? :) I can barly feel it in both my Cadillacs. Sorry but it shouldn't be subtle. That said if yours work I'm happy for ya.:thumbsup::thumbsup:

TulsaVic
07-04-13, 10:19 AM
There's a saying to be careful what you wish for. The seats in my DTS are cooled and even in Tulsa's summers I would rarely use the cooling function because the sensation was like sitting on a cold piece of cement with a wet bathing suit. Sounds like I would be happier with the ventilated version.