: need help with my 2007 ESV Escalade rear dvd



EVELIN
06-12-13, 12:13 AM
Hi guys, i just bought a 2007 ESV escalade 4 days ago iam trying to figuere it out still :/ iam getting very fustrated iam trying to work the rear dvd console, i have a few question hopefully you guys can help me :) i put a dvd in the radio and i can watch the movie while in Park but i want to know if the rear dvd console watch the same movie iam watching in the front? i also put a movie in the rear console but i can't hear nothing only in the headphones can the movie be heard thru out the speakers??? any answer would be apreciate it thanks alot!!!

Cadillac Cust Svc
06-12-13, 06:41 PM
Hello EVELIN,

I went through the manuals and found some information that might help you out. On page 78 of your navigation manual I found:

"The player can be used for CD, MP3, DVD audio, and as a DVD video player. DVD video will not display on the navigation screen unless the vehicle is in PARK (P). It will operate on the rear seat entertainment screens while the vehicle is moving. The Rear Seat Entertainment (RSE) video screen will start play of the DVD when a DVD video has been inserted into the navigation system. The DVD player can be controlled by the buttons on the navigation system, the Rear Seat Audio (RSA) system, and the remote control. The DVD player can also be used for the rear seat passengers with the radio off. The rear seat passengers can power on the video screen and use the remote control to navigate the disc. See “Rear Seat Entertainment System” in the Index of your vehicle’s owner manual for more information."

And then on page 80:

"(Power/Volume): Press this knob to turn the system on and off. Turn the knob to increase or decrease the volume of the audio system. Press and hold this knob for more than two seconds to turn off the navigation system, RSE video screen, and RSA. If the vehicle has not been tuned off, the RSE and the RSA can be turned back on by pressing this knob and will continue play of the last active source."

Since it referenced the owner’s manual, I also looked up this on page 303 for you:

"The RSE system will always transmit the audio signal to the wireless headphones, if there is audio available. See “Headphones” earlier in this section for more information. The DVD player is capable of outputting audio to the wired headphone jacks on the RSA system, if your vehicle has this feature. The DVD player may be selected as an audio source on the RSA system. See Rear Seat Audio (RSA) on page 310 for more information. When a device is connected to the A/V jacks, the rear seat passengers will be able to hear audio from the auxiliary device through the wireless or wired headphones. The front seat passengers will be able to listen to playback from this device through the vehicle speakers by selecting AUX as the source on the radio. If a playback device is plugged into the radio’s auxiliary input jack, the front seat passengers will be able to listen to playback from this device through the vehicle speakers by selecting AUX as the source on the radio."

I hope this information helps! Please private message me if you have any further questions.

Gregory W.
Cadillac Customer Care

nickknuckles
12-29-13, 10:58 PM
I just bought a 2007 escalade without Navigation. It has a 6 disc changer and DVD player in the front console along with rear headrest dvd system. How do I get the DVD in the front to play on the headrest screens. It plays on the speakers but will not show on the screens. Thanks in advance for your help.

Cadillac Cust Svc
01-02-14, 12:52 PM
I just bought a 2007 escalade without Navigation. It has a 6 disc changer and DVD player in the front console along with rear headrest dvd system. How do I get the DVD in the front to play on the headrest screens. It plays on the speakers but will not show on the screens. Thanks in advance for your help.

Hello nickknuckles,

I apologize for any malfunction you are experiencing with your headrest screens. I would like to further discuss your situation with you. Please send me a private message that includes your full contact information, VIN and current mileage. I look forward to hearing from you.

Sincerely,

Laura M.
Cadillac Customer Care