: Lane departure warning



Lizbill
06-04-13, 09:56 PM
well, had the XTS not quite a week and the lane departure warning doesn't work. took it to the dealer today and they still got it. got a Caddy loaner but why this "glitch" on a car not a week old. BTW, it wasNEW.

Cadillac Cust Svc
06-05-13, 10:16 AM
well, had the XTS not quite a week and the lane departure warning doesn't work. took it to the dealer today and they still got it. got a Caddy loaner but why this "glitch" on a car not a week old. BTW, it wasNEW.

Hello Lizbill,

I apologize for the troubles you are experiencing with your new vehicle. I see it is at the dealership currently; please let me know the outcome. I understand how this can be frustrating, but I hope you have your vehicle back in your hands in no time and you are able to enjoy your Cadillac. If you have additional questions or concerns, please let me know!

Sincerely,

Laura M.
Cadillac Customer Care

Lizbill
06-06-13, 11:49 AM
I feel like a fool. someone pushed the wrong button & shut it off. oh, we'll, Live and learn.

ddawson
06-06-13, 02:46 PM
It's very nice of you to admit your mistake.