: Tapping noise from rear_ ATS 3.6



grchehab
05-14-13, 03:56 PM
I have a new ATS 3.6 with only 500 miles on it. It suddenly started making a tapping noise from the rear. It is intermittent but not consistent. It is not associated with braking, and is more audible at slow speeds. I am not sure which side it is coming from, but it is similar to the noise of one cracking his/her fingers and drives me crazy.

EnvoyBu
05-14-13, 07:40 PM
Mine actually does this as well. It's noticeable with the window open, but when it's shut, you can't hear it.

Anyone else have this issue?

investor74
05-14-13, 09:27 PM
My guess is that it has something to do with one of the tires. Maybe low pressure.

EnvoyBu
05-14-13, 10:57 PM
That was my first instinct. I checked the onboard TPM, and it checked out. To be sure, I used a manual gauge and it also checked out.

Cadillac Cust Svc
05-16-13, 12:27 PM
grchehab and EnvoyBu,

Let us know if you you continue to be concerned and decide to get this checked out with your dealership. We're available to help get an appointment set up for you, if you like. Please contact us via private message with more information (your name, contact information, the last 8 digits of your VIN, and the name of your dealership, along with a brief recap of your concern).

All the best,
Sarah
Cadillac Customer Care

blackhawk
05-17-13, 09:06 PM
Just wanted to let you know that I also had intermittent noise (buckling noise I'd say) coming from the rear center/right on my new XTS with 500 miles and dealer identified as a shock issue and replaced the rear shock. So, definitely have the dealer check it out for you.

Cadillac Cust Svc
05-17-13, 11:10 PM
Just wanted to let you know that I also had intermittent noise (buckling noise I'd say) coming from the rear center/right on my new XTS with 500 miles and dealer identified as a shock issue and replaced the rear shock. So, definitely have the dealer check it out for you.

Hello blackhawk,

Thanks for sharing this information. I am glad to hear the dealership was able to assist you! If you have other concerns in the future please reach out to us.

Regards,

Laura M.
Cadillac Customer Service